Absolutely horriable food first time.orded tonight and never
Beverley Clear
Food is not bad but organisation is atrocious and there is always part of the order missing but they don’t care when you bring it to their attention. Only take cash. Would not use again as plenty of honest businesses around.
niluxaan balamurali
Very rude customer service, food is really
Bal Symonds
I have been getting my take away from the lotus house for as long as I can remember 40 years .It's always been consistent in the quality of the food , in all the years I've probably only had a couple dishes that I thought hmmmm this isn't the usual standard .Been very picky with the four stars because they don't make the large spring rolls , I'm 100% certain they are pre-made and cooked from frozen and the prawn crackers can be soggy . But this is me being picky.Still would recommend this take away .Btw CASH ONLY has always been this way
Michael Crabb
My go-to Chinese. Always spot on.
Fiona B
Great food, reasonable prices. Receptionist Fiona is lovely. My new favourite Chinese takeaway in Gravesend.
Bitdaq.exchange
This place is awful. Ordered king prawn chow mien, Beef fried rice, sweet & sour chicken and Salt & pepper wings. The king prawns in the Chow mien were off and the food looked like it had been thrown together for 3 secs not cooked properly. To add insult to injury, called to complain and got an unapologetic, very rude response. I won’t be returning again. I wouldn’t bother if I were you.
Chris Baker
Good menu choices Good quality food ? Nice and Hot well priced but Don't deliver.
Very busy at the time we ordered. We were told it would be a 40 min wait. Decided to order anyway. Did not take that long. Disappointed with the chicken chow mein as it was mainly all onion. Chilly chips were not bad just not quite as expected .Rest of our meal were ok
mark durbidge
Won’t be using this restaurant anymore due to the fact that the last 3 times we have ordered there is also something missing.The last time I actually asked them to double check the order that everything was in the bag when we got home 2 item missing when we phoned them to say that the order wasn’t all there they tried to say we didn’t order it we did and read it back to them twice VERY BAD SERVICE AND BAD ATTITUDE FOOD HASN'T BEEN GREAT ON LAST 3 OCCASIONS LAST TIME WAS THE FINAL STRAW
Ems
This is the worst Chinese I’ve eaten. The food was completely bland with no taste at all, not even salt. I don’t how they have 4.4 stars. All the reviews must be false. I will never buy from here again
Emi
This is the worst Chinese I’ve eaten. The food was completely bland with no taste at all, not even salt. I don’t how they have 4.4 stars. All the reviews must be false. I will never buy from here again
Roger Polden
Great Chinese takeaway! Food is always well cooked and the service is very friendly. Recommended and well worth 5 stars.
great food, really nice staff and very well
Absolutely horriable food first time.orded tonight and never
Food is not bad but organisation is atrocious and there is always part of the order missing but they don’t care when you bring it to their attention. Only take cash. Would not use again as plenty of honest businesses around.
Very rude customer service, food is really
I have been getting my take away from the lotus house for as long as I can remember 40 years .It's always been consistent in the quality of the food , in all the years I've probably only had a couple dishes that I thought hmmmm this isn't the usual standard .Been very picky with the four stars because they don't make the large spring rolls , I'm 100% certain they are pre-made and cooked from frozen and the prawn crackers can be soggy . But this is me being picky.Still would recommend this take away .Btw CASH ONLY has always been this way
My go-to Chinese. Always spot on.
Great food, reasonable prices. Receptionist Fiona is lovely. My new favourite Chinese takeaway in Gravesend.
This place is awful. Ordered king prawn chow mien, Beef fried rice, sweet & sour chicken and Salt & pepper wings. The king prawns in the Chow mien were off and the food looked like it had been thrown together for 3 secs not cooked properly. To add insult to injury, called to complain and got an unapologetic, very rude response. I won’t be returning again. I wouldn’t bother if I were you.
Good menu choices Good quality food ? Nice and Hot well priced but Don't deliver.
Amazing food at great prices.
Restaurantji Recommends
Very busy at the time we ordered. We were told it would be a 40 min wait. Decided to order anyway. Did not take that long. Disappointed with the chicken chow mein as it was mainly all onion. Chilly chips were not bad just not quite as expected .Rest of our meal were ok
Won’t be using this restaurant anymore due to the fact that the last 3 times we have ordered there is also something missing.The last time I actually asked them to double check the order that everything was in the bag when we got home 2 item missing when we phoned them to say that the order wasn’t all there they tried to say we didn’t order it we did and read it back to them twice VERY BAD SERVICE AND BAD ATTITUDE FOOD HASN'T BEEN GREAT ON LAST 3 OCCASIONS LAST TIME WAS THE FINAL STRAW
This is the worst Chinese I’ve eaten. The food was completely bland with no taste at all, not even salt. I don’t how they have 4.4 stars. All the reviews must be false. I will never buy from here again
This is the worst Chinese I’ve eaten. The food was completely bland with no taste at all, not even salt. I don’t how they have 4.4 stars. All the reviews must be false. I will never buy from here again
Great Chinese takeaway! Food is always well cooked and the service is very friendly. Recommended and well worth 5 stars.