Took forever to deliver and arrived later with cold pizza with missing drink.
Tajinder Kaur
we ordered a pizza from pizza hut with pizza they didnt sent any dip also base was
Carlos Rocha
Absolute rubbish. Non existent customer services. Late delivery by an hour and the wrong order delivered.Still waiting for my refund a week later. Had to talk to my bank for a charge back as this company has a policy of not issuing refunds, even when they are at fault. Don’t order from here, Pizza Hut is not what it used to be.
Humair Shaheen
I'm driver for justeat.I am going to pickup the order the staff was very rude.They don't have manerd how to speak with customer and with delivery drive. I will never ever go to this shop.They are very stupid.
Nye Allen
Quick delivery and left us some free mozzarella sticks! Can’t complain, great service.
Oluyinka Akinyebo
Incredibly professional and incredibly kind. The food was also piping hot!
Vishakha Abbi
Pizza fell in the delivery drivers bag. Took over an hour to arrive, called and they said they would send another within 20 mins - has been over another hour and nothing. Called and now the branch is closed. No pizza and no refund - very poor experience
joey docking
Amazing food, amazing customer service in there, manager is very polite, had issue with order Once (once in many many many orders) and they rectified it in no time at all.Would highly recommended.
trevorwP260CY
Order now an hour late. Have so far had to chase twice with different lies about food being sent out. Not first time that they cannot provide the food as advertised. Would not recommend using for delivery!
Where do I begin? First of all if you are thinking about ordering from this Pizza Hut - do not. Unless everyone takes this advice and then they won’t be overhauling pizza and may be able to serve you something on time.We ordered pizza at 18:00, given an estimated delivery time of 40 minutes. Once an hour had passed we rang the store. We were told our pizzas had come out of the oven and they would be sent out next and should expect it soon.Another 45 minutes pass and no pizza, we ring, we are assured the pizzas are on their way and will be warm. The staff made no apology for the delay but that we should expect this on a Friday.10 minutes later the pizza arrives. Cold. The chicken is soggy. The nachos are soggy. The cheese curdled, the sauce congealed. More snap in my back in the morning than on those Doritos. The pizzas were greasy, they had no taste, and generally not worth the money at all.We rang once more to ask for them to send a fresh order and we’re told we would need to wait another hour. This would have meant the pizza would not have arrived until 3 hours after order.Anyway, in summary, bad quality pizza, bad service, bad timings. You could probably make a pizza from scratch in the time it takes to get one from here. Or travel to Italy, you’d probably still get a pizza sooner.P.S the dominoes in Stood is worthwhile.
Me Me
Terrible experience.Poor customer service. Made an error with order. Basically ordered two of the same pizza’s .Rang Pizza Hut within 4 mins of making order. Spoke to Alex who did not take any of my details but alerted me nothing could be done to help and put phone down as says could not stay on the phone as had to answer calls from other customers.
wayne vidler
Poor lady was very stressed as the restaurant was short staffed . Well worth the wait
Bugsy Malone
dont get why this location has such a low rating.. Pizza is great everytime I collect from in store, friendly staff, Vegan cheese and beyond meat pizza available, just have to ask.
Tim Foreman
Terrible customer service, one of the pizza's was not delivered by Deliveroo. Driver advised me to contact Pizza hut. Spoke to manager at Pizza Hut who blamed Deliveroo for "stealing pizzas all the time". She refused to replace missing pizza and told me I would have to contact Deliveroo before she put the phone down on me.
Took forever to deliver and arrived later with cold pizza with missing drink.
we ordered a pizza from pizza hut with pizza they didnt sent any dip also base was
Absolute rubbish. Non existent customer services. Late delivery by an hour and the wrong order delivered.Still waiting for my refund a week later. Had to talk to my bank for a charge back as this company has a policy of not issuing refunds, even when they are at fault. Don’t order from here, Pizza Hut is not what it used to be.
I'm driver for justeat.I am going to pickup the order the staff was very rude.They don't have manerd how to speak with customer and with delivery drive. I will never ever go to this shop.They are very stupid.
Quick delivery and left us some free mozzarella sticks! Can’t complain, great service.
Incredibly professional and incredibly kind. The food was also piping hot!
Pizza fell in the delivery drivers bag. Took over an hour to arrive, called and they said they would send another within 20 mins - has been over another hour and nothing. Called and now the branch is closed. No pizza and no refund - very poor experience
Amazing food, amazing customer service in there, manager is very polite, had issue with order Once (once in many many many orders) and they rectified it in no time at all.Would highly recommended.
Order now an hour late. Have so far had to chase twice with different lies about food being sent out. Not first time that they cannot provide the food as advertised. Would not recommend using for delivery!
Personally prefer dominoes better. Vegan options don’t taste great.
Restaurantji Recommends
Where do I begin? First of all if you are thinking about ordering from this Pizza Hut - do not. Unless everyone takes this advice and then they won’t be overhauling pizza and may be able to serve you something on time.We ordered pizza at 18:00, given an estimated delivery time of 40 minutes. Once an hour had passed we rang the store. We were told our pizzas had come out of the oven and they would be sent out next and should expect it soon.Another 45 minutes pass and no pizza, we ring, we are assured the pizzas are on their way and will be warm. The staff made no apology for the delay but that we should expect this on a Friday.10 minutes later the pizza arrives. Cold. The chicken is soggy. The nachos are soggy. The cheese curdled, the sauce congealed. More snap in my back in the morning than on those Doritos. The pizzas were greasy, they had no taste, and generally not worth the money at all.We rang once more to ask for them to send a fresh order and we’re told we would need to wait another hour. This would have meant the pizza would not have arrived until 3 hours after order.Anyway, in summary, bad quality pizza, bad service, bad timings. You could probably make a pizza from scratch in the time it takes to get one from here. Or travel to Italy, you’d probably still get a pizza sooner.P.S the dominoes in Stood is worthwhile.
Terrible experience.Poor customer service. Made an error with order. Basically ordered two of the same pizza’s .Rang Pizza Hut within 4 mins of making order. Spoke to Alex who did not take any of my details but alerted me nothing could be done to help and put phone down as says could not stay on the phone as had to answer calls from other customers.
Poor lady was very stressed as the restaurant was short staffed . Well worth the wait
dont get why this location has such a low rating.. Pizza is great everytime I collect from in store, friendly staff, Vegan cheese and beyond meat pizza available, just have to ask.
Terrible customer service, one of the pizza's was not delivered by Deliveroo. Driver advised me to contact Pizza hut. Spoke to manager at Pizza Hut who blamed Deliveroo for "stealing pizzas all the time". She refused to replace missing pizza and told me I would have to contact Deliveroo before she put the phone down on me.