Food was quite good and reasonably priced, but restaurant was totally lacking in leadership. On arrival a clueless waiter couldn’t find our booking on his list despite 2 members of the party already seated at the table. Starter missed off order, told it was ready but had to wait, drinks had to be ordered twice. Staff willing but not managed.
ceo100
Eat at this restaurant. The food is delicious, well presented and well prepared - a treat. The service is smart and relaxed.I'm going again soon, once Xmas is out of the way. I took my doggie bag of lovely rice, bulgar wheat and super tender meats - lunch at work sorted!
allan782
Complete lack of ambience and some of the waiting staff were in dire need of customer service training Overall a completely underwhelming experience An apparently untrained waitress managed to knock a full glass of wine over one of our group The reaction was to hand paper towel to the soaked guest and invite the guest to mop up themselves - no apology!! The guest was informed that they will receive a complimentary replacement glass of wine. Well thank you very much but what about the soaked clothes, seat (no option of even changing the soaked chair!!) Can’t really say much more but needless to say I won’t be returning or recommending this establishment
Experience325233
Visited this restaurant for a family birthday lunch. We were seven adults snd two babies. Service was excellent throughout the meal. We had a selection of meze starters all were excellent. Mains, sea bass was excellent with a lovely grilled flavour, mixed grill very good too. Would highly recommend for a decent casual dining experience.
PennyPurples
8-Jul-22 first visit, and a number of times since. Hattusa is excellent. Staff are always delightful, the BBQd meats are really excellent, with fabulous flavour and always very tender. The various sides are always of high quality and the food is nicely presented. They do some good cocktails and have a wide choice of wine and other drinks. For a casual meal, I highly recommend it. Given that you do need to book, I just wish they'd do online booking.
Harby225
Great restaurant, used it many times but although good, the food is beginning to get a little lackluster, suppose, if it's your 1st time you'll love it but after a few visits it just becomes a little boring and expensive tbh
Jane63pink
Once again, another lovely meal at this restaurant. Staff are lovely- very efficient and attentive. All of our 4 meals were cooked to perfection - 4 very clean plates. Always look forward to eating here. Best Turkish restaurant in the area!
Evelyn W
Great service.Waiting staff excellent . Food was Great but unfortunately not my cup of tea. I tried something different but I didn't like it and was honest with our server. Hubby liked his. We were then offered a selection of desserts free of charge, which was not expected or needed but fabulous. thank you for that. Pistachio Ice cream is the best. For me next time,starters and deserts a must. Well done staff this evening in Hattusa. thank you.
Phil
Best Kebab is town (I’d extend that to any town). Really high quality food and very tasty. It not an ‘everyday’ kebab, as prices are higher than a typical kebab shop, but you get what you pay for. I would highly recommend.
Tommy Seabrook
Very rude workers terrible customer service el kervan opening soon next door. We are in sevenoaks there is no need to be rude when customers are paying your bills will not be eating here again
We went to this fabulous restaurant with family that live locally. What can I say the service ambiance and food was superb as was the quality of the wines we ordered. Friendly restaurant where nothing was to much trouble with very attentive and efficient staff. The pictures do not do the restaurant justice as it is friendly cosy and atmospheric and just a real delight! Well done to the team here we will be back a totally fantastic evening!
b p
I have been eating at Hattusa for years but I go to order Patlican Sosu and it was £1 more expensive. It was £4.45 and now £5.45! That is a 22% price hike. I also got home and found this small piece of dry, cold Pita. Previously I would get a large piece of warm and moist bread.The person serving wasn't friendly at all. Unfortunately these price hikes and cutting corners have put me off eating here again.
chrischurchill
Service was perfunctory at best, waiting staff seemed disinterested, not once was I asked if the food was to my satisfaction. If the food was as good as the decor it would have been okay, but it wasn’t. Had Kleftiko, one of my favourite dishes, but the lamb was very tough. My father always said a hungry dog will eat anything, and I was hungry and so I did. Glad to get back to my hotel.
Sharon Jeavons
Salad wasn't fresh and turning brown. Just basic food nothing special
Kwok Lau
Great place for a quick bite to eat... Had the vegan burger and although it was quite messy to eat due to the generous size, it was delicious!
Food was quite good and reasonably priced, but restaurant was totally lacking in leadership. On arrival a clueless waiter couldn’t find our booking on his list despite 2 members of the party already seated at the table. Starter missed off order, told it was ready but had to wait, drinks had to be ordered twice. Staff willing but not managed.
Eat at this restaurant. The food is delicious, well presented and well prepared - a treat. The service is smart and relaxed.I'm going again soon, once Xmas is out of the way. I took my doggie bag of lovely rice, bulgar wheat and super tender meats - lunch at work sorted!
Complete lack of ambience and some of the waiting staff were in dire need of customer service training Overall a completely underwhelming experience An apparently untrained waitress managed to knock a full glass of wine over one of our group The reaction was to hand paper towel to the soaked guest and invite the guest to mop up themselves - no apology!! The guest was informed that they will receive a complimentary replacement glass of wine. Well thank you very much but what about the soaked clothes, seat (no option of even changing the soaked chair!!) Can’t really say much more but needless to say I won’t be returning or recommending this establishment
Visited this restaurant for a family birthday lunch. We were seven adults snd two babies. Service was excellent throughout the meal. We had a selection of meze starters all were excellent. Mains, sea bass was excellent with a lovely grilled flavour, mixed grill very good too. Would highly recommend for a decent casual dining experience.
8-Jul-22 first visit, and a number of times since. Hattusa is excellent. Staff are always delightful, the BBQd meats are really excellent, with fabulous flavour and always very tender. The various sides are always of high quality and the food is nicely presented. They do some good cocktails and have a wide choice of wine and other drinks. For a casual meal, I highly recommend it. Given that you do need to book, I just wish they'd do online booking.
Great restaurant, used it many times but although good, the food is beginning to get a little lackluster, suppose, if it's your 1st time you'll love it but after a few visits it just becomes a little boring and expensive tbh
Once again, another lovely meal at this restaurant. Staff are lovely- very efficient and attentive. All of our 4 meals were cooked to perfection - 4 very clean plates. Always look forward to eating here. Best Turkish restaurant in the area!
Great service.Waiting staff excellent . Food was Great but unfortunately not my cup of tea. I tried something different but I didn't like it and was honest with our server. Hubby liked his. We were then offered a selection of desserts free of charge, which was not expected or needed but fabulous. thank you for that. Pistachio Ice cream is the best. For me next time,starters and deserts a must. Well done staff this evening in Hattusa. thank you.
Best Kebab is town (I’d extend that to any town). Really high quality food and very tasty. It not an ‘everyday’ kebab, as prices are higher than a typical kebab shop, but you get what you pay for. I would highly recommend.
Very rude workers terrible customer service el kervan opening soon next door. We are in sevenoaks there is no need to be rude when customers are paying your bills will not be eating here again
Restaurantji Recommends
We went to this fabulous restaurant with family that live locally. What can I say the service ambiance and food was superb as was the quality of the wines we ordered. Friendly restaurant where nothing was to much trouble with very attentive and efficient staff. The pictures do not do the restaurant justice as it is friendly cosy and atmospheric and just a real delight! Well done to the team here we will be back a totally fantastic evening!
I have been eating at Hattusa for years but I go to order Patlican Sosu and it was £1 more expensive. It was £4.45 and now £5.45! That is a 22% price hike. I also got home and found this small piece of dry, cold Pita. Previously I would get a large piece of warm and moist bread.The person serving wasn't friendly at all. Unfortunately these price hikes and cutting corners have put me off eating here again.
Service was perfunctory at best, waiting staff seemed disinterested, not once was I asked if the food was to my satisfaction. If the food was as good as the decor it would have been okay, but it wasn’t. Had Kleftiko, one of my favourite dishes, but the lamb was very tough. My father always said a hungry dog will eat anything, and I was hungry and so I did. Glad to get back to my hotel.
Salad wasn't fresh and turning brown. Just basic food nothing special
Great place for a quick bite to eat... Had the vegan burger and although it was quite messy to eat due to the generous size, it was delicious!