Ordered a veggie supreme with bbq sauce. This is what turned up - swimming in sauce. Complained and told will take a week for a refund. No apology. Did they not look at the pizza and think ‘we can’t send that out’?
Tony Hutchings
Absolutely disgraceful service, I ordered two pizzas with the understanding that they would be delivered in 30 - 40 minutes...... 1 hour later some guy is calling me to say he can't find my address, I asked him where he was and he didn't know so I tried to explain but he couldn't understand me. He called again 5 minutes later and still he didn't know where he was...... again I gave him instructions to where I was and he said he can try. 1hour and 10 minutes after I ordered and he had been driving around with our pizzas...... I cancelled it. Will never use again and would advise others to stay well clear, an appalling service.
Gemma Green
Absolutly appalled by the service today, had delivery it was left at the local coop for 20mins when I was already there I wasn't informed it was there I had to call them they told me the driver tried to call which is a load of rubbish as I had nothing on my phone bring it back home and there's a slice missing whether or not the coop workers decided it upon themselves to eat a piece is not the point the food should not have been left with a random person when goods are already paid for.Fuming is understatement.
Steve Hall
Great gluten free pizza made promptly by very friendly and professional staff.
Chris Green
Great team here great service and exactly what I wanted
Sue Jarrett
Took 45 mins cold when arrived, did not answer phone, no more
Mandy Johnstone
The lady taking our order at the counter wasn't exactly helpful and a little distracted.I asked for the vegan peppernonay and she said we don't do that as a personal pizza, you have to have the next size up, so I said ok I'll have that, she said you can only have the mixed veg. I wasn't happy as I explained its advertised. Then she said there was a problem with my husbands card so I used mine, lol she said it's your cards and suddenly the payment went through. I told her awe sorry it was our card reader sarcastically. I ended up with garlic bread and felt disappointed as I was looking forward to the pizza. They may have found it amusing to be asking for a vegan pizza but I am totally dairy intolerant. I am going to pupa John's next time. The atmosphere in there is not great as they seem more interested in chatting about a car than the customer, as my husband had to call over to the fella making the garlic bread that it's without cheese and that the girl should have told him.Vegetarian options: They advertise vegan pizzas then say they don't do the ones you chose
Amanda Franklin
Quick service, food was hot, order was correct
Simon Power
Used to be good - recently taking 45 mins to deliver, drivers doing multiple drops at the same time and the last 3 times thin and crispy has been cold. Seems like a delivery driver shortage?
Marie Dhillon
Excellent pizza, really good staff and served with a smile. 10/10
Order 1 hr late ring these douche bags to ask where it was at was told the driver couldn’t find the place and just went back to the shop no call no nothing yet another hr has gone by and still nothing shockingly S*** when I asked for a refund they said they would have to cancel the order even though it was “leaving the shop now” I told them so what can you do they said they would give me a free pizza on my next order just like the deal they have already Shocking
Paul John
I normally use the app for discounts which makes it cheaper than going to the other generic pizza shops in Sheerness. Quality is always as expected and delivery times are really quick.
Pauline Brooks
did not mind the hr wait on saturday, but stuff missing and waited another hour for it........never gets orders right
Kjell-Jorvik Øyvind
Most people don't pay much attention to the way staff at a Domino's pizza care about providing service but honestly, at sheerness the staff were really great. Friendly and helpful. Really left a mark on my experience.
Ordered a veggie supreme with bbq sauce. This is what turned up - swimming in sauce. Complained and told will take a week for a refund. No apology. Did they not look at the pizza and think ‘we can’t send that out’?
Absolutely disgraceful service, I ordered two pizzas with the understanding that they would be delivered in 30 - 40 minutes...... 1 hour later some guy is calling me to say he can't find my address, I asked him where he was and he didn't know so I tried to explain but he couldn't understand me. He called again 5 minutes later and still he didn't know where he was...... again I gave him instructions to where I was and he said he can try. 1hour and 10 minutes after I ordered and he had been driving around with our pizzas...... I cancelled it. Will never use again and would advise others to stay well clear, an appalling service.
Absolutly appalled by the service today, had delivery it was left at the local coop for 20mins when I was already there I wasn't informed it was there I had to call them they told me the driver tried to call which is a load of rubbish as I had nothing on my phone bring it back home and there's a slice missing whether or not the coop workers decided it upon themselves to eat a piece is not the point the food should not have been left with a random person when goods are already paid for.Fuming is understatement.
Great gluten free pizza made promptly by very friendly and professional staff.
Great team here great service and exactly what I wanted
Took 45 mins cold when arrived, did not answer phone, no more
The lady taking our order at the counter wasn't exactly helpful and a little distracted.I asked for the vegan peppernonay and she said we don't do that as a personal pizza, you have to have the next size up, so I said ok I'll have that, she said you can only have the mixed veg. I wasn't happy as I explained its advertised. Then she said there was a problem with my husbands card so I used mine, lol she said it's your cards and suddenly the payment went through. I told her awe sorry it was our card reader sarcastically. I ended up with garlic bread and felt disappointed as I was looking forward to the pizza. They may have found it amusing to be asking for a vegan pizza but I am totally dairy intolerant. I am going to pupa John's next time. The atmosphere in there is not great as they seem more interested in chatting about a car than the customer, as my husband had to call over to the fella making the garlic bread that it's without cheese and that the girl should have told him.Vegetarian options: They advertise vegan pizzas then say they don't do the ones you chose
Quick service, food was hot, order was correct
Used to be good - recently taking 45 mins to deliver, drivers doing multiple drops at the same time and the last 3 times thin and crispy has been cold. Seems like a delivery driver shortage?
Excellent pizza, really good staff and served with a smile. 10/10
Restaurantji Recommends
Great pizza and great service. Thankyou Dominos
Order 1 hr late ring these douche bags to ask where it was at was told the driver couldn’t find the place and just went back to the shop no call no nothing yet another hr has gone by and still nothing shockingly S*** when I asked for a refund they said they would have to cancel the order even though it was “leaving the shop now” I told them so what can you do they said they would give me a free pizza on my next order just like the deal they have already Shocking
I normally use the app for discounts which makes it cheaper than going to the other generic pizza shops in Sheerness. Quality is always as expected and delivery times are really quick.
did not mind the hr wait on saturday, but stuff missing and waited another hour for it........never gets orders right
Most people don't pay much attention to the way staff at a Domino's pizza care about providing service but honestly, at sheerness the staff were really great. Friendly and helpful. Really left a mark on my experience.