Bakeries in Sittingbourne

“Lovely little quirky pie shop.
The shop could easily be missed as at the further end of Sittingbourne High Street.

I had the recomended mince and bean and hubby steak at kidney. Full of filling and flavour, the pastry was so light and reminded me of my Mums.

I had a lovely chat with the Lady who's explained the shop had been run with generations of her family.”

“Thank you to Dionne, Kerry & James at M&S Food Hall in Sittingbourne who very kindly took the trouble to look for a credit receipt hat I'd dropped in the store. I couldn't find it & left the store in Sittingbourne feeling rather down as it was a large credit. Then I heard a knock on my car window & Dionne & Kerry were standing there with beaming smiles saying they had found it. And they'd raced out of the store to catch me clutching their lunch. And they generously shared that their colleague James had also helped. So thank you to all three for going above & beyond to help an anxious customer. Fantastic customer service & obviously very caring individuals . A real credit to M&S - I also telephoned M&S and spoke to a very helpful lady in Customer Services who assured me she would send a message from me to the Management Tesm at M&S highlighting how brilliant Dionne, Kerry & James had been today! Fantastic!!”

“Really lovely customer service from a gent - ordered via Just Eat for delivery. Within a couple of minutes from receiving my order I got a phone call saying one of the cakes wasn't in stock, he was very apologetic and offered me any other cake I wanted. Offering me a couple of other complementary items too for the inconvenience. A really lovely gesture.The only negative, is the croissant we ordered was completely raw, inedible. Might have been a mishap with the oven or something.Thanks again Greggs team ?.”

“Very good customer service ?. Had lunch here with my granddaughter, but unfortunately I noticed when I got home I had been charged twice. I phoned & spoke to a nice gentleman whom apologised. I went back in & he was very apologetic & refunded me without no fuss. Just told him what i had brought which confirmed it all.”