Good coffee, poor food choices. Been here 3 times in 2 weeks and they are always running out of food, especially the bacon / sausage baps before their 11am promotional period ends.There are also pretty much always long queues.
Imad Gaming
Costa coffee shop looking like a store RoomPoor service ?
Mishka Martin
Absolutely filthy. More likely that we picked something up from the Costa then the hospital. But the hospital should take some accountability here - nowhere to buy a decent meal option throughout the whole hospital - Sick people and the only choice is mass produced sandwiches and cakes.
Tisia
It's baffling how such a large hospital has such a small coffee shop.There is always a queue. They're so understaffed that the place is always dirty as there is nobody to clean it; staff running around like headless chickens trying to address people waiting. Once your order is taken, you stand like sardines in the corner waiting. Would be great if a bigger space was found for them within the hospital, and they hired more staff.
Lee Wagner
Considering this costa is set within a hospital, their cleanliness has something to be desired. Display cases littered with empty sandwich packets, receipts and pieces of old cake. The coffee collection area seems to be used as a trolley storage facility and stock room, with excess boxes piled high.Although it's December many of the Xmas drinks were not available.. all in one of the untidiest stores I've been in, can and must do better considering their setting ??
Alan Blake
This shop has a problem with flysFlying around and walking over the cups that haven’t been used yet!This place is in a hospital and not
kar04
Avoid, poor staff,drinks half full and given just in takeaway cups without being asked. Very very dirty
Sarah Buckle
We went for a spot of lunch on Saturday with my aunty , after her appointment. Very disappointed, we had 2 cups of tea a sandwich and a piece of cake , it came ti over £12.00 , and we had to have it all on disposable, even though we ate in.The staff were so rude , and almost blamed me as I asked for a plate, it would appear they are short staffed , and that's my fault , try eating a layer cake with frosting from a paper bag .I did say there should have been a sign saying this was the case at the front of the shop to make customers aware.
Missie
Service is excellent. Two complaints does not open longer on Saturday and is closed on Sunday.
Luke Flanagan
Had a ham and cheese toastie- Ham was near impossible to chew so had to take it out :/
Queues going out the door and two really hard working girls behind the counter. They worked relentlessly hard to keep orders coming out!!! Very hard working staff
BBEM84
Lovely food and drink and very friendly and helpful staff ⭐️⭐️⭐️⭐️⭐️
Tom
Consistently bad experience. The staff are trying their best but the shop is hugely understaffed; therefore the drink quality suffers, there is always a huge queue, and the tables are always dirty. The hospital needs some other options to encourage competition & variety.
JOHN MCMANUS
Very very busy. No other cafe within the hospital or eatery. Hence it has a monopoly and the queue to get service go with it. If you manage to get a table put the lottery on. Overall it is a costa with decent coffee etc. Poor variety of snacks unless you like sugar . Nonetheless you do get your caffeine hit for the day. It takes time to get served, sometime 20 mins in the queue. Difficult to get more staff behind the counter due to its size. Sheer volume of customers is the cause of the service delay. Better to have the cafe than not at all.
Caroline Riley
This has to be the friendliest CostaThe staff are chatty and once they know your face know your order when you walk to the till. Run by an excellent manager and the staff are all happy and you can see that makes a huge difference
Good coffee, poor food choices. Been here 3 times in 2 weeks and they are always running out of food, especially the bacon / sausage baps before their 11am promotional period ends.There are also pretty much always long queues.
Costa coffee shop looking like a store RoomPoor service ?
Absolutely filthy. More likely that we picked something up from the Costa then the hospital. But the hospital should take some accountability here - nowhere to buy a decent meal option throughout the whole hospital - Sick people and the only choice is mass produced sandwiches and cakes.
It's baffling how such a large hospital has such a small coffee shop.There is always a queue. They're so understaffed that the place is always dirty as there is nobody to clean it; staff running around like headless chickens trying to address people waiting. Once your order is taken, you stand like sardines in the corner waiting. Would be great if a bigger space was found for them within the hospital, and they hired more staff.
Considering this costa is set within a hospital, their cleanliness has something to be desired. Display cases littered with empty sandwich packets, receipts and pieces of old cake. The coffee collection area seems to be used as a trolley storage facility and stock room, with excess boxes piled high.Although it's December many of the Xmas drinks were not available.. all in one of the untidiest stores I've been in, can and must do better considering their setting ??
This shop has a problem with flysFlying around and walking over the cups that haven’t been used yet!This place is in a hospital and not
Avoid, poor staff,drinks half full and given just in takeaway cups without being asked. Very very dirty
We went for a spot of lunch on Saturday with my aunty , after her appointment. Very disappointed, we had 2 cups of tea a sandwich and a piece of cake , it came ti over £12.00 , and we had to have it all on disposable, even though we ate in.The staff were so rude , and almost blamed me as I asked for a plate, it would appear they are short staffed , and that's my fault , try eating a layer cake with frosting from a paper bag .I did say there should have been a sign saying this was the case at the front of the shop to make customers aware.
Service is excellent. Two complaints does not open longer on Saturday and is closed on Sunday.
Had a ham and cheese toastie- Ham was near impossible to chew so had to take it out :/
Restaurantji Recommends
Queues going out the door and two really hard working girls behind the counter. They worked relentlessly hard to keep orders coming out!!! Very hard working staff
Lovely food and drink and very friendly and helpful staff ⭐️⭐️⭐️⭐️⭐️
Consistently bad experience. The staff are trying their best but the shop is hugely understaffed; therefore the drink quality suffers, there is always a huge queue, and the tables are always dirty. The hospital needs some other options to encourage competition & variety.
Very very busy. No other cafe within the hospital or eatery. Hence it has a monopoly and the queue to get service go with it. If you manage to get a table put the lottery on. Overall it is a costa with decent coffee etc. Poor variety of snacks unless you like sugar . Nonetheless you do get your caffeine hit for the day. It takes time to get served, sometime 20 mins in the queue. Difficult to get more staff behind the counter due to its size. Sheer volume of customers is the cause of the service delay. Better to have the cafe than not at all.
This has to be the friendliest CostaThe staff are chatty and once they know your face know your order when you walk to the till. Run by an excellent manager and the staff are all happy and you can see that makes a huge difference