Took my in-laws for lunch and we thoroughly enjoyed our meal. We had a couple of favourites - deliciously fresh fish and chips and a few dishes from the new menu - a tender beef ragu and really good arancini. The Caesar salad is also a decent choice. The service was great, we were eating within 20 mins of arrival. We like the natural light in The Terrace - it’s a clean, bright and airy restaurant with spacious seating and a relaxed atmosphere. Handy on other occasions for a quick coffee and cake too!
julie taylor
Very disappointing after a 40 minute wait our food finally arrived and they weren’t busy.\\nThe soup had no taste and was watery. The shepherds pie was covered in horrible strong cheese which gave it a horrid twang and it was so small certainly not worth £12:95. The bottom of the dish was coated in oil too .\\nAll in all a waste of £53
Uswatta liyanage
Waited 40mins for very mediocre, way overpriced food. Several other customers were complaining around me about the wait. The general atmosphere was not great.\\nIt’s a shame as this place use to be good many years ago. This is the second time I’ve been recently and the experience hasn’t been great.
Hayley-Marie Pearson
Great place, amazing staff and a lovely atmosphere!
Sarah Louise
Went to get peach melba but they have changed the recipe and it's not as good as it used to be, now consisting of a cake base instead of pastry. The pastry was very hard and difficult to get into with the fork and spoon provided, pastry very tough and fondent quite melted, not real fresh cream as advised by staff member, instead was small amount of peach flavoured cream. Also when I was looking at the hot food menu as I fancied some chips, I was advised that they were no longer doing any hot food at all, so would have to choose something else by a staff member. Then the women behind us ordered hot food and got chip and sandwiches brought to them... not as nice an experience as previous visits and hadn't been able to visit for the last 2 years due to health reasons.
KaRo
Sadly the kitchen was closed over the weekend. So no cooked breakfast unfortunately . Their cooked breakfast is very tasty. I had a lovely scone and coffee instead. Better luck next time. .
Linda
Order fish& chips and afternoon tea at the same time 13:49Wait for an hour 15:00 fish switch to fish fingerToo hungry, couldn’t taste the flavor of food.
John Everest
The terrace cafe is a really light and comfortable space at the top of this excellent shop. The food and drinks on offer are good and although priced at the top end it’s a nice place to stop for a treat.\\n\\nThere’s something that makes it lose a star, the final execution and service just feel a little clinical and not as warm and inviting as other places
Patricia Hardy
Ensure you take your receipt. When my lunch did not arrive, the manager told me there were no more orders in the kitchen and "unless you have your receipt" he couldn't do anything. Luckily I had taken it at the till. When my lunch finally arrived, after most of my group had finished theirs, it was pushed in front of me, piled onto a too small plate. At no point did the manager manager apologise.
Rich Clark
A little mix-up waiting for my food but the staff were friendly and helpful. My club sandwich was great and very tasty. My wife's steak sandwich was a little too 'bready' but the meat was good. Chips were good too. Added to our list as they catered well for babies, although the toilets are on the other side of the store.
Restaurantji Recommends
Darren Tickner
Pricey, a little slow to que but, comfy, good food, they know how to make coffee and the place is always clean.
Oliver S. Dechano
Probably best not to say...maybe try oneself...
Mark Dunmall
Lovely place to have a coffee, it's shame when I went they didn't know how to make coffee properly. Asked for a cappuccino got a flat white and the milk was far too hot.
Yvonne Hyde
Loved it great food nice atmosphere relaxing
David
I like this restaurant. Plenty of room and a choice of table or comfy chairs. Nice coffee and tea with a range of pastries and cakes.
Took my in-laws for lunch and we thoroughly enjoyed our meal. We had a couple of favourites - deliciously fresh fish and chips and a few dishes from the new menu - a tender beef ragu and really good arancini. The Caesar salad is also a decent choice. The service was great, we were eating within 20 mins of arrival. We like the natural light in The Terrace - it’s a clean, bright and airy restaurant with spacious seating and a relaxed atmosphere. Handy on other occasions for a quick coffee and cake too!
Very disappointing after a 40 minute wait our food finally arrived and they weren’t busy.\\nThe soup had no taste and was watery. The shepherds pie was covered in horrible strong cheese which gave it a horrid twang and it was so small certainly not worth £12:95. The bottom of the dish was coated in oil too .\\nAll in all a waste of £53
Waited 40mins for very mediocre, way overpriced food. Several other customers were complaining around me about the wait. The general atmosphere was not great.\\nIt’s a shame as this place use to be good many years ago. This is the second time I’ve been recently and the experience hasn’t been great.
Great place, amazing staff and a lovely atmosphere!
Went to get peach melba but they have changed the recipe and it's not as good as it used to be, now consisting of a cake base instead of pastry. The pastry was very hard and difficult to get into with the fork and spoon provided, pastry very tough and fondent quite melted, not real fresh cream as advised by staff member, instead was small amount of peach flavoured cream. Also when I was looking at the hot food menu as I fancied some chips, I was advised that they were no longer doing any hot food at all, so would have to choose something else by a staff member. Then the women behind us ordered hot food and got chip and sandwiches brought to them... not as nice an experience as previous visits and hadn't been able to visit for the last 2 years due to health reasons.
Sadly the kitchen was closed over the weekend. So no cooked breakfast unfortunately . Their cooked breakfast is very tasty. I had a lovely scone and coffee instead. Better luck next time. .
Order fish& chips and afternoon tea at the same time 13:49Wait for an hour 15:00 fish switch to fish fingerToo hungry, couldn’t taste the flavor of food.
The terrace cafe is a really light and comfortable space at the top of this excellent shop. The food and drinks on offer are good and although priced at the top end it’s a nice place to stop for a treat.\\n\\nThere’s something that makes it lose a star, the final execution and service just feel a little clinical and not as warm and inviting as other places
Ensure you take your receipt. When my lunch did not arrive, the manager told me there were no more orders in the kitchen and "unless you have your receipt" he couldn't do anything. Luckily I had taken it at the till. When my lunch finally arrived, after most of my group had finished theirs, it was pushed in front of me, piled onto a too small plate. At no point did the manager manager apologise.
A little mix-up waiting for my food but the staff were friendly and helpful. My club sandwich was great and very tasty. My wife's steak sandwich was a little too 'bready' but the meat was good. Chips were good too. Added to our list as they catered well for babies, although the toilets are on the other side of the store.
Restaurantji Recommends
Pricey, a little slow to que but, comfy, good food, they know how to make coffee and the place is always clean.
Probably best not to say...maybe try oneself...
Lovely place to have a coffee, it's shame when I went they didn't know how to make coffee properly. Asked for a cappuccino got a flat white and the milk was far too hot.
Loved it great food nice atmosphere relaxing
I like this restaurant. Plenty of room and a choice of table or comfy chairs. Nice coffee and tea with a range of pastries and cakes.