Ordered 3 chicken strops, no chips bbq sauce with water and was told £5.88Get to drive thru window, enquire where is my water and female staff had forgotten to put it through on the orderSo had to pay for water afterCertainly, she had no personality
Rob Taylor
Best KFC we have had in ages all the ones in our neck of the woods are awful the chicken here taste like it used to nice n crunchy and not as greesey as our local
Lee Carroll
Seriously slow service for a drive
Ymmij Nosdlanod
Had drive-thru takeout from there 2x now after moving here and it's been the best KFC I've had anywhere in well over a decade or so now, in the 2000s- early 2010s I remember KFC overall used to taste better but maybe I feel that way because the KFC's in Folkestone, Cheriton and Trashford went downhill and aren't as good as this one in Whitstable and elsewhere.
Bethan Fox
Thank you to Aleya who sorted out our just eat order. We had only half of our order turn up, I called them and they sorted out our missing items and gave us extras. Very impressed.
charlotte beeston
Terrible all round
Laura Nic
Ordered £40 worth of food, waited an hour and 10 minutes and it turned up stone cold. Even the beans were cold. Called Uber eats helpline (as that’s the number they give you) and they said there’s nothing they could do. Won’t be ordering
Emma Morgan
It was really cold. The staff were very slow and seemed to serve the drive thru first. We waited 25minutes for our food which was then left on the side whilst doing other stuff so the chips were tepid. Not great waiting that long with a 9 year old and 3 year old.Kid-friendliness: Not kid friendly as it was very cold and had to wait so long
barry marshall
O dear waited 15 min in the drive through to be told I have to wait 30 min for the chicken to be ready, sadly I can't recommend this KFC, my advice don't go there.
Food cold made to wait a long time and yet the place was
Sally Chisholm
Used drive through service, had to wait 20 minutes. Drove off as taking too long. No staff available. Very bad service. Will think again before using
Adam
So I was visiting family in the area and they told me that this KFC had a bit of a poor reputation but I have to say it was the tastiest KFC I have ever had! Did a sit in meal with my sister and we ordered a variety bucket of some sort which was an absolute feast and we took enough home to feed a family. It's hard working in service these days as no one really makes an effort to treat staff like human beings and most people are miserable and entitled and I think that you can tell the staff don't get much praise so I think people should just be kinder and appreciate that they get to sit in their cars stuffing their faces without really doing anything and be nice then the service and experience improves for everyone.
David Broad
Stopped in for a quick tower burger, took them atleast 10 minutes to come to the front and serve, despite the place being empty and me being the only one there, them a further 20 minutes to prepare a burger, fast food is as dead as the light behind the eyes of the staff that work there.I would rather be pissed on by several homless persons who are suffeting from a range of urinary tract infections than return there again.
Razz
Had been reluctant to order from here for a while due to previous bad experiences similar to many of the other reviews on here (long wait times, lack of items on menu, getting order wrong, problems ordering via the app and card payments etc .. ) but I decided to give it another go, this time opting for delivery. I'm pleased to say this time there were no problems at all: the order was correct, the food was tasty (the fries had really nice seasoning on them.. which I don't know if that's the norm as usually KFC leave you to season your own fries.. but they tasted really nice!), and as a bonus the order was delivered really quickly... I'm hoping this is a sign that this KFC overall has improved but it could be just that they still give priority to delivery.... On the whole I'd prefer to collect in store or at the drive thru as this is a much cheaper option and I'd probably order there more often if that was the case, but I didn't want to risk previous bad experiences and so opted for delivery instead... But I'm pleased to say it was nice at least so hoping this is a better New Year for this KFC!
Ordered 3 chicken strops, no chips bbq sauce with water and was told £5.88Get to drive thru window, enquire where is my water and female staff had forgotten to put it through on the orderSo had to pay for water afterCertainly, she had no personality
Best KFC we have had in ages all the ones in our neck of the woods are awful the chicken here taste like it used to nice n crunchy and not as greesey as our local
Seriously slow service for a drive
Had drive-thru takeout from there 2x now after moving here and it's been the best KFC I've had anywhere in well over a decade or so now, in the 2000s- early 2010s I remember KFC overall used to taste better but maybe I feel that way because the KFC's in Folkestone, Cheriton and Trashford went downhill and aren't as good as this one in Whitstable and elsewhere.
Thank you to Aleya who sorted out our just eat order. We had only half of our order turn up, I called them and they sorted out our missing items and gave us extras. Very impressed.
Terrible all round
Ordered £40 worth of food, waited an hour and 10 minutes and it turned up stone cold. Even the beans were cold. Called Uber eats helpline (as that’s the number they give you) and they said there’s nothing they could do. Won’t be ordering
It was really cold. The staff were very slow and seemed to serve the drive thru first. We waited 25minutes for our food which was then left on the side whilst doing other stuff so the chips were tepid. Not great waiting that long with a 9 year old and 3 year old.Kid-friendliness: Not kid friendly as it was very cold and had to wait so long
O dear waited 15 min in the drive through to be told I have to wait 30 min for the chicken to be ready, sadly I can't recommend this KFC, my advice don't go there.
Awful. The worst KFC I have ever been to.
Restaurantji Recommends
Food cold made to wait a long time and yet the place was
Used drive through service, had to wait 20 minutes. Drove off as taking too long. No staff available. Very bad service. Will think again before using
So I was visiting family in the area and they told me that this KFC had a bit of a poor reputation but I have to say it was the tastiest KFC I have ever had! Did a sit in meal with my sister and we ordered a variety bucket of some sort which was an absolute feast and we took enough home to feed a family. It's hard working in service these days as no one really makes an effort to treat staff like human beings and most people are miserable and entitled and I think that you can tell the staff don't get much praise so I think people should just be kinder and appreciate that they get to sit in their cars stuffing their faces without really doing anything and be nice then the service and experience improves for everyone.
Stopped in for a quick tower burger, took them atleast 10 minutes to come to the front and serve, despite the place being empty and me being the only one there, them a further 20 minutes to prepare a burger, fast food is as dead as the light behind the eyes of the staff that work there.I would rather be pissed on by several homless persons who are suffeting from a range of urinary tract infections than return there again.
Had been reluctant to order from here for a while due to previous bad experiences similar to many of the other reviews on here (long wait times, lack of items on menu, getting order wrong, problems ordering via the app and card payments etc .. ) but I decided to give it another go, this time opting for delivery. I'm pleased to say this time there were no problems at all: the order was correct, the food was tasty (the fries had really nice seasoning on them.. which I don't know if that's the norm as usually KFC leave you to season your own fries.. but they tasted really nice!), and as a bonus the order was delivered really quickly... I'm hoping this is a sign that this KFC overall has improved but it could be just that they still give priority to delivery.... On the whole I'd prefer to collect in store or at the drive thru as this is a much cheaper option and I'd probably order there more often if that was the case, but I didn't want to risk previous bad experiences and so opted for delivery instead... But I'm pleased to say it was nice at least so hoping this is a better New Year for this KFC!