Bannatyne Health Club & Spa

Rigby Rd, Blackpool
01253 296996

Recent Reviews

Sue James

Excellent locker key.Large hot tub.Backstroke flags would be helpful.

Quick Time

Been asking to leave this gym for months , but my account is just frozen and they keep billing me! I've spoken to Customer Service, they gave me the rules , I went with the rules and guess what 30 days later , I'm billed again ! This is stealing essentially! Go to stanley Park gym or jd gyms ! Do NOT use bannatyne gym blackpool

Peter Crawford

It's a fantastic place to get fit and healthy plenty of parking and a great coffee shop so you can chill after

Rehena Runi

Me and my husband was gifted a spa day for our special 40th birthday and it was the worst spa we've ever been to. Firstly I've never been to a spa that doesn't provide towels or robes so was very happy about paying £20 for the robe hire and when we used the robes after coming out of the pool one of the ribbon was missing so couldn't tie my robe, one of the robes was very worn out and discoloured which wasn't nice and after my shower when l used my towel it was small very poor considering we paid to hire them ans couldnt even provide proper bath size towels.The swimming pool was very cold and the steam room was very busy so had to wait around for a while and only had 2 loungers I'm the whole spa area. Wasn't a very relaxing atmosphere at all. After we went to the jacuzzi we went for our spa treatments to be told to wait in the waiting area outside near the cafe area, that made me feel very uncomfortable sat with everyone in our wet costumes where you can see everyone come in and out near the welcome desk. The spa room was tiny and 3 treatments were all done in less than 30 mins and was the worst massage I've ever had, I even asked the masseuse twice if she can apply more pressure and she didn't, she had rough arms whilst stroking my back with them which wasn't a nice feeling and she was coughing away which again wasn't very relaxing. My husband asked for a deep tissue massage and he said all she did was rub oil over him so he wasn't very impressed either. My scalp massage was really bad, I felt like she was stroking my hair more than actually massaging my head and ignored me when I asked her to apply more pressure, I can honelsy say my hairdresser does a better job. We only spent 2 hours in the spa considering it was a whole day thing and got really busy and we really didn't feel relaxed or enjoy our experience so was ready to leave the changing area was big however would have been nice to have some music to play in the background rather than listening to the depressing news. We ate some food in the cafe and got the smallest panini I've ever seen with hardly any filling just overall the whole experience was very poor we were really looking forward to it together and both were hugely disappointed and we definitely won't be going back to that spa ever again!!

Hayley Wilkinson

I visited today and had a great afternoon having treatments . I feel so relaxed

Brett Carthy

I thought a particular member of staff was rude, this was confirmed by my friend who had gone there at a separate time..The gym was very basic and the exercise rooms e.g the spinning room were tiny

Adam Beardow

Overpriced and understaffed. Equipment is showing its age - certainly isn't reflective of the membership price.Starting with some positives, the staff are friendly and there are hot food and drink options available at the gym. You can use the fitness rooms when there isn't a class on.Onto the negatives. Trying to cancel my membership has been a headache, and resulted in me paying an additional two months. Tried to speak to someone on the phone, but the lines ring out with no answer. I wouldn't recommend joining if you're looking for a truly flexible membership.The gym is often busy - you can see on the app how many users are at the gym, but there's no reflection of if they're class or pool users. The amount of equipment isn't really adequate during peak times.The equipment is also showing its age, with many machines being switched off or damaged, with no signs of regular maintenance. The inbuilt fans on the treadmills have more human matter in them than a crematorium.Several TVs in the gym have been on the wonk for the past year, and a lot of the touch screens on the cardio equipment are frustratingly borked. Could probably be recalibrated but that clearly isn't a priority.Changing rooms are fine - plenty of lockers. There's always a lingering smell of urine, though. That's possibly the nature of a men's changing room, and not a reflection of the cleaning staff.Equipment wipe-down facilities in the gym are hit and miss. Sometimes they aren't topped up frequently enough.I wasn't aware that the gym offers "spa day" vouchers until reading other reviews. The treatment staff are lovely, and the one upper body massage I've had was very good, but the pool facilities certainly aren't "spa" level.Overall, I wouldn't recommend. The gym bumped up the price of membership from £36 to £40, and honestly the upkeep hasn't reflected that. I'd expect a discount, not a price hike. I definitely expect to be able to get someone on the phone for £40 a month.It's overpriced at the current membership cost. If you were paying £25 per month, it would be fair value, but at its current price, I'd stay well away. There's better gyms in the area for a more reasonable price.

Carol Wall

What a terrible letdown this place is! Visited with my friend for a spa day as her son had bought vouchers for her birthday. We paid 20.00 for hire of robe towel and flip flops with a 10.00 refund when you hand them back in at the end. First impressions, the place was dated and very tired looking and in need of some TLC. We decided to eat first in the cafe area. Hugh mistake! The food was horrendous! I ordered a hot cheese & ham panini, paid extra 1.50 for chips. 12 chips arrived on my plate with asmall anaemic finger bun. It was cold with a cheese slice and a bit of ham inside. Awful! My fried ordered tuna panini. It looked like dark tuna paste, again on a anaemic finger bun. It had obviously been microwaved as one half was solid! Hence we didnt eat anything. We then got changed and decided to use the facilities until it was time for our spa treatment. Only a few private changing rooms available all with a stable door, so you can see your head and feet. My friends door wouldn't lock! Her wristband wouldn't work, so she had to go back to reception to get that changed! We got into the jacuzzi but within 5 minutes our eyes were streaming with chlorine, so we had to get out! The pool is tiny, and only two loungers available! The sauna room was full, so we decided to wait in the lounge area for our treatments. Our treatments were booked for 2.30. They came for us at 2.40. Same staff who were serving behind reception were doing our treatments. We were both having a Swedish back massage, facial and Indian head massage. Rooms were lovely prepared, with nice lighting and soft music. Back massage was nice but only lasted 20 mins! To much products used on my face it felt really greasy. Felt I needed to rince my face afterwards. The Indian massage lasted 2 mns. I dont really know what she did there, just stroked my temples! My friend is a qualified aromatherapist, and in her opinion it was all very basic. We definitely would not return even if it was free.

Duane Lloyd

Fantastic gym

Paul Gray

One of the better maintained in the group most equipment is available for use good friendly staffSwimming pool is a good size, the only problem is there are people who think swimming lanes are for walking up and down the poolSpa has a good range of treatments with members discountsCafe has a good selection of food again with members discount

Wayne Heys

Great gymn,nice people,affordable.

Scott Burley

We were here for a spa day, but the lack of loungers is an issue. The jacuzzi was warming up after being turned off so that was out of bounds for us, it wasn't really a pleasant visit, we expected a better experience for a spa day

Aimee Rawcliffe

I’m a member at Bannatyne and have had 3 spa treatments now which have all been with Abby. She’s friendly, welcoming and professional and very good at what she does! Makes you feel so relaxed and at ease. You couldn’t ask for a better spa therapist! I always feel lovely after having a treatment from her!

Vince Settle

Great friendly gym and reasonable annual mrmbersh

Kerri Anyon

Went for spa day with a friend it was the worst spa day I’ve been on , facilities quite shabby not a relaxing atmosphere small pool really only set up for swimmers in lanes only 2 seats and as the steam room , sauna and jacuzzi were very busy you have to stand about waiting for people to come out ,When waiting for our massage we had to go back out into the cafe to wait , they had run out of robes but luckily we had our towels with us that we could wrap round ourselves or we would have been sat amongst everyone eating and drinking in our wet costumes ,The only good thing was the massage lovely ambient room and it was very relaxing,Will definitely not be going back !!!!

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