terrible cancelled booking and they still took a payment out my bank for a stay we never had. Was told in Blackpool to avoid this hotel as its not at all nice.. phoned to complain was kept on a 13p per min phoneline after talking to a person a was transferred to hotel then kept nearly 20min at 13p per min then line went dead. Con artists. AVOID AT ALL COSTS phoned back a 2nd time next day same 13p per min all they want is to scam your money no refund given
Kaye O'brien (X_-Kayeee-_X)
I have good memories there with my nephews I first went when I was 9 and I really like the pepper soup there I want some but it's great here and the hallways are so
George L
This staff Thomas Ashworth was extremely racist and rude. I have NEVER seen such buggery in my lifetime, absolutely dreadful! He calls his manager a “piece of sh#t turkish bastard” and talks down on Jews and blacks. Dreadful, and the service was horrible in terms of time and respect! Will not be going there again! He gave me contact information claiming that he could give me a discount, and sent me this photo. Disgusting
Annie L.
The hotel probably had its days of glory in the past but is quite dated now, especially for world travelers who have been to over 100 countries in the world. The bed in my room is not comfortable at all, but since I have been to many developing countries and slept on many hard sleeper beds on overnight trains I could tolerate the bed here. There is no hook in the bathroom at all, so I had no place to hang my towel or my clothes when I shower. I don't know how much do regular guests pay for their rooms but the room rate for the event that I am paying is quite inexpensive as it includes breakfast and dinner, so I can't complain as they are not charging international hotels' rates. The 3-course event dinner was ok, and the hot roast beef did not taste like a typical roast beef that I was expecting.
CazCollins72
Absolutely appalling place staff even worse it should be closed down , don’t recommend it to everyone at all it is horrible
jnewport2018
Bland, dry and not inviting. China was clean but no atmosphere and could hear a pin drop! I would not recommend at all.
paulhV4247WG
If you book a place with the reviews that this place gets and expect something brilliant then you need to do more research. It's not great. Nothing was particularly bad about it though. Very budget. If you just need to get your head down after having a few drinks in Blackpool it's perfect for that.
778bernies
Many things wrong with the hotel. That got a 1 star review but this is the restaurant. Portions are very small. Vegetarians are not really catered for. Dessert is obviously low quality and chemical tasting. Starter was OK but soup portion VERY small. Main however was of a decent size and quality. That’s the only reason this got 2 stars.
Charlie M
I had three evening meals at the Norbreck Castle restaurant, and found them all absolutely gorgeous. The cutlery and plates were clean, the tables were cleared and relaid very quickly and efficiently, the waitstaff were polite and thoughtful, the food was delicious. The range is relatively limited, but that's not really a problem - everything tastes good, and I can almost guarantee there'll be something for everyone. I highly recommend the pork chops and the apple pie if you get the chance!
Ian R
Great buffet style breakfast , not fancy but very good. It can get busy though, so get in early To beat the crowds.
Although a limited menu the food was good and cooked well the staff were pleasant and helpful and the tables were kept clean.
U7774ZEmaggieh
we were booked for three nights half board in the hotel. The dining room staff were pleasant and attentive, the food was beautifully cooked and what I would term 'homely' I opted for the hotpot one evening, melt in the mouth beef with soft layer of potato with a little crunch to the edges. This was served with roast potatoes and a seasonal veg. There were a selection of cold desserts available. Breakfast was the usual cooked English together with tea/coffee and a choice of cereals and fruit juices. This is not a fast food restaurant nor suitable for a fine dining experience. If, however, you like hearty wholesome food, this is the place.
Lewisfitz7696
The Evening meal was amazing,there was so much choice,the chefs did a fantastic job,and the breakfast was just as good,with a whole array of options, from cereal to fresh orange and pinapple ,and two hotplates full of traditional english breakfast food.
terrible cancelled booking and they still took a payment out my bank for a stay we never had. Was told in Blackpool to avoid this hotel as its not at all nice.. phoned to complain was kept on a 13p per min phoneline after talking to a person a was transferred to hotel then kept nearly 20min at 13p per min then line went dead. Con artists. AVOID AT ALL COSTS phoned back a 2nd time next day same 13p per min all they want is to scam your money no refund given
I have good memories there with my nephews I first went when I was 9 and I really like the pepper soup there I want some but it's great here and the hallways are so
This staff Thomas Ashworth was extremely racist and rude. I have NEVER seen such buggery in my lifetime, absolutely dreadful! He calls his manager a “piece of sh#t turkish bastard” and talks down on Jews and blacks. Dreadful, and the service was horrible in terms of time and respect! Will not be going there again! He gave me contact information claiming that he could give me a discount, and sent me this photo. Disgusting
The hotel probably had its days of glory in the past but is quite dated now, especially for world travelers who have been to over 100 countries in the world. The bed in my room is not comfortable at all, but since I have been to many developing countries and slept on many hard sleeper beds on overnight trains I could tolerate the bed here. There is no hook in the bathroom at all, so I had no place to hang my towel or my clothes when I shower. I don't know how much do regular guests pay for their rooms but the room rate for the event that I am paying is quite inexpensive as it includes breakfast and dinner, so I can't complain as they are not charging international hotels' rates. The 3-course event dinner was ok, and the hot roast beef did not taste like a typical roast beef that I was expecting.
Absolutely appalling place staff even worse it should be closed down , don’t recommend it to everyone at all it is horrible
Bland, dry and not inviting. China was clean but no atmosphere and could hear a pin drop! I would not recommend at all.
If you book a place with the reviews that this place gets and expect something brilliant then you need to do more research. It's not great. Nothing was particularly bad about it though. Very budget. If you just need to get your head down after having a few drinks in Blackpool it's perfect for that.
Many things wrong with the hotel. That got a 1 star review but this is the restaurant. Portions are very small. Vegetarians are not really catered for. Dessert is obviously low quality and chemical tasting. Starter was OK but soup portion VERY small. Main however was of a decent size and quality. That’s the only reason this got 2 stars.
I had three evening meals at the Norbreck Castle restaurant, and found them all absolutely gorgeous. The cutlery and plates were clean, the tables were cleared and relaid very quickly and efficiently, the waitstaff were polite and thoughtful, the food was delicious. The range is relatively limited, but that's not really a problem - everything tastes good, and I can almost guarantee there'll be something for everyone. I highly recommend the pork chops and the apple pie if you get the chance!
Great buffet style breakfast , not fancy but very good. It can get busy though, so get in early To beat the crowds.
Restaurantji Recommends
Although a limited menu the food was good and cooked well the staff were pleasant and helpful and the tables were kept clean.
we were booked for three nights half board in the hotel. The dining room staff were pleasant and attentive, the food was beautifully cooked and what I would term 'homely' I opted for the hotpot one evening, melt in the mouth beef with soft layer of potato with a little crunch to the edges. This was served with roast potatoes and a seasonal veg. There were a selection of cold desserts available. Breakfast was the usual cooked English together with tea/coffee and a choice of cereals and fruit juices. This is not a fast food restaurant nor suitable for a fine dining experience. If, however, you like hearty wholesome food, this is the place.
The Evening meal was amazing,there was so much choice,the chefs did a fantastic job,and the breakfast was just as good,with a whole array of options, from cereal to fresh orange and pinapple ,and two hotplates full of traditional english breakfast food.