Bertram's Restaurant

Crow Wood,Royle Lodge,Royle Lane M65 Off, Holme Rd, Burnley
01282 471930

Recent Reviews

Laura

5 ? +++ fillet steak ? amazing melted in your mouth. Service Bob on, very attentive. Absolutely

cheryl lord

Food and service excellent. If I had to complain about anything it would be that the restaurant itself was a little bit chilly!

Lily Barber

Me and my partner came here for our birthdays. The food was amazing, so flavourful and I can’t believe how much duck I got for a starter! Not only was the food amazing but the staff were all super friendly and welcoming. Would definitely come here

S Ibrahim

Visited this restaurant and had some concerns about the hygiene standards I saw. Unfortunately, our waitress seemed quite unwell, displaying symptoms like a runny nose and a persistent cough.I completely understand that people can get sick, but it's essential for the restaurant to prioritise the health and safety of both their staff and customers. Serving food while visibly ill can potentially expose diners to health risks (especially with at risk family members).This experience left me genuinely concerned about the overall cleanliness in the restaurant. If that's front of house, what's the kitchen like?I hope the management takes this feedback seriously. Quite disgusting considering the price you pay just to get seated. Expected better than chippy standards.

Darcy Carter

Food was excellent as always!Service was very hit and miss though, 3 different members of staff came over to ask if we’d ordered which we had, nobody seemed to know what was going on really, other then that most of the staff was friendly and it was a good atmosphere!

Lee Jordan

Exceptional quality and service.Extensive drinks and food menus. Food quality fantastic. A little bit pricey but well worth it for special occasions.

Emma Warren

The experience of eating here does not reflect the cost. Firstly, the entire restaurant is full of people in swimming costumes with flip flops and dressing gowns because they've come from the spa which, if I'd known this was a thing, I wouldn't have visited. Secondly, the staff are incredibly inattentive, 2 separate people offered to get us water for the table and didn't. In the end we had to go up to the counter to ask for some for a third time before we actually got it. The prices on the menu don't include VAT so you pay over £10 for a mocktail and the food was very average. The bill came to £97 in total for 3 people for starters, main and drinks. Definitely not worth it and I won't be coming again.

Shirley Walton

Went here on Saturday night with two friends it was their birthdays so a special meal ! On sitting down one of the chairs was very sticky had to be swapped , our light wasn’t working it was dark also very cold as the air conditioning was blowing right on us ! Eventually got a light that worked ! The food was good that was the best part . We paid our bill and went to the lift and in front of other people a man came up to us telling us we had not paid our bill embarrassing to say the least have never had this happen before ! We told him he better check because we had paid ! A disappointing night felt let down it was supposed to be a special night out .

Dave Thornton

Got to be one of the best restaurants in the area. Food is always well presented and cooked to perfection along with fantastic service, in a great setting.

Matt Cooke

We went last night 02/09 - arrived 10 minutes earlier than booked and was seated straight away. Immediately the waiters greeting us and explaining the menus and recommending dishes and wine.The food as always was brilliant and the views from our table made it even better.10/10 for me.

The Curryholic

The wife and I really liked this place although it is a strange mix of informal, casual v smart and expensive. Access is via a very slow lift up to the first floor. The view from the windows overlook the outdoor spa which is a bit distracting. Also it's the only access and exit for those using the spa, they have to walk through the middle of the dining room but it's not an issue for most tables.This means the lift can be very be busy.These issues aside, the food and service was excellent, perhaps a bit slow when busy, but definitely worth waiting for.Quite expensive but they do have some reasonable midweek offers.

Andrea B

Wonderful food with great staff … I would recommend a visit, made our celebration special by bringing out a cake with a sparkler.

Tom Thorpe

The food was ok for the price but better burgers can be had from a food truck.The lighting was terrible as halfway through dinner the blinds rolled up, while fancy, it made it impossible to see anyone with their back towards the window at my table.The service was great but let down overall by the mediocre food and poor lighting.

Peter Davis

Amazing service, brilliant food. Thoroughly enjoyed our visit.Staff were friendly, polite and attentive. Food was absolutely spot on, the black garlic chicken was amazing.Sadly, in a totally isolated incident one drunken neanderthal was creating a scene in the restaurant, though the management handled it incredibly well and he was clearly encouraged to leave once eaten.Will absolutely be visiting again. Would recommend.

Amie Bentley

Lovely spot for an afternoon tea overlooking the spa.The selection of savoury was perfect with a soup and shepherds pie alongside the sandwiches and cakes.Staff are so friendly and professional.

Load More