McDonald's

1 Burnham Gate, Burnley
01282 439159

Recent Reviews

Lian Pate

Come here a lot for ice-cream, always friendly. Car park is hard to get in and out of onto road but I suppose that can't be helped!Newly fitted out (2023) and is nice and bright.Some lovely friendly staff too.If there was one downside, burgers can be a bit slapped together. There's no quality control, all just gets slung in the box and hope for the best I think ?

Pauline Boyle

Went with my great grandson for tea. Been many times before and ordered the same for my great grandson. Never had a problem before. Happy meal, 4 chicken nuggets and drink + he likes a plain burger with a little lettuce on it. Staff have always done this without any problems. But this particular time the young rather rude young girl who said she was the manager. Refused to put some lettuce on the burger. I offered to pay but no she insisted it's not on the till so she couldn't do it. I was supported by several customers and they all agreed that she was rude and her customer service skills were non existent. I discovered that if I ordered a chicken sandwich it came with lettuce!!! Which I did and transferred it onto my childs burger WHAT A DISGRACEFUL SCENE on the part of the young disrespectful young girl (manager) the other staff apologised and but agreed that they couldn't go against her orders.

Melissa Blaker

Iv never known a takeaway restaurant to forget soo many orders, this was the last time ordering from here after giving them the benefit of the doubt. We got our delivery tonight but it was missing all the food, only the drinks arrived, after the delivery driver checked all his orders he confirmed they only gave him 1 bag which was the one with the drinks in, we was told to get a refund from Just eat... why is it difficult for you to ring the restaurant tell them the mistake they made and have them actually rectify it? I don't want the refund I wanted the food. Why would I of ordered it if I just wanted my money back? Absolutely ridiculous...

George Rus

Missing food all the time and your phone number doesnt even

Chloe Copeland

Worse place to order from always have stuff missing... tonight I had just drinks arrive no food WHEN I ORDERED , telling me to contact just eat when this Is your issue this isn't the first time and from what I've read also it's happening alot to peopleThe management on the phone at mcdonalds are absolutely rude I've taken this higher not just the staff it's the manager's there that need training aswellWon't be ordering from there again

K-Lou

Not quite sure whether staff don't know what they are doing or don't care. A few times there has been food missing, arriving cold or missing sauces and straws. Today was the cherry on the cake............ 2 missing hash browns........... £1.99 each them hash browns! Added a photo of a table with 2 missing hash browns on it!

Newey

Staff are always so friendly. Great Tasting Coffee Toooo!!...

Dean Clarkson

Went to the drive through, staff were pleasant and happy (not all are!), food was ok, always feels like a good idea to get a maccies but am always disappointed it's not as good as I wanted it to be but I do keep going back and trying! Double sausage and egg Mcmuffin is the best but you can't get it all day.

Chonkis Noodle

Good, but you may have trouble with parking or finding a table at times as it gets busy!

Tatiana Silva

Took half an hour to give me chips and a darn mcflurry who do they think they are

Phil Smith

My Big Tasty was just that but a little cold. Portions of fries were a bit stingy but it’s bright and the staff were

DIMITRIOS GEROGIANNIS

Having to wait for hours until a driver decides to pick up the delivery is discusting. Sort out your drivers, people expect to eat food and not something that was prepared hours ago and stands waiting on your counter.

Debbie Smith

Just ordered online and it took over an hour to deliver and half the drink was missing and 6 ice creams were missing. Also bag was wide open and when we rang they kept hanging up. Then laughed when i said im disabled and not allowed to be stressed. Disgusting behaviour. Reported hope you get shut down. Just had a massive panic attack and crying.

Abzee Khan

Every time my fish o fillet....... the fish is never right in the center... McDonald's please put extra care into placing patties/meat on buns. Also why the hell is the ice cream machine always broken in every McDonald's I've been to... Even in other countries... ?

Julie Woodrup

Very helpful friendly staff. Couldn't have been nicer.Kid-friendliness: Had 5 year old great grand daughter with me and the staff treated her beautifully

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