Quality service and the food was amazing as wellLarge Fish was well cooked and was shared between 2 adultsLarge chips was plenty for 3 peopleWell recommend
Liam Nicholson
The food here is always lovely and great value so can't fault that. However the last few times the service and delivery has been appalling. Now I understand businesses get busy and sometimes being a bit late with an order can't be helped, but when it's well over an hour and a half and you just get told it's busy or we only have a few or one driver, it just gets a bit silly. Also being told within that time frame oh yes it's on its way, it'll be 15 minutes, then another 15 minutes. No. Maybe sort out how you take the deliveries and use one channel or hire more drivers!
Richard James
Traditional chippy - nice food and decent service ?
Adam Brown
Nana Jan's fish and chips hit the spot with decent portions. The crispy batter and flaky fish combo make for a satisfying bite. The golden fries are tasty, though not extraordinary. The service is quick, and the staff is friendly, adding to the overall positive experience. While it's not a mind-blowing culinary adventure, Nana Jan's offers solid fish and chips with a good balance of flavors and portion sizes. A reliable option if you're in the mood for a decent, fuss-free meal. I'd give it a solid four stars.
Jackie M
Chips ok. Kebab - wish I had gone into the town centre. Far better there - more meat, more salad, tastier sauce. First and last visit.
Terry Kentebe
Fish, chips and peas on a Friday night... delish and tasty! Plus the great vibes and added choons while you wait! Top!
Claire Birchall
Placed our order at 7pm.I Was told delivery would be at 7.45pm and food arrived at 8.45pm. After several phone calls I was told you only had 1 driver on and were very busy. Please stop taking orders if you can not keep up with said orders. Then to top it off after waiting over an hour after estimated delivery time our food was stone cold & had obviously been set aside for some time.Definitely will not order from here again.I have now spoken with the owner who could not apologise enough, I have ordered from here before with no problems and food has always been good. I feel like I was just hungry and and in a bad mood when I wrote the above review. I have now been offered a free replacement meal so will definitely be trying again and I’m sure I will be happy with my pudding and chips.Note to myself to leave a good review when happy and not just bad reviews when not.
Charlene Masterson
I usually just get chippy from here but tryed the street food box this time.. to find it seems the wrong sauce was put on the chips first and tryed to hide it by the curry sauce. Contacted them with no response or apologie. I won't be using them again.
Debbi Robinson
Great fish and chips, amazing that they do gluten free option as well, plenty of choice.Dietary restrictions: Cater for gluten free, staff are allergy aware and separate frier for gluten free chips and fish, gluten free sticker put on container
Tony Marsden
Great local fish and chip shop. Always good food, very clean and service with a smile.
This was the first and last time I will use this place. The person who served me clearly wasn’t concentrating as they gave my order to someone who had come in at least two people after me. They only realised when I asked what had happened to my order. When I finally got my order it was wrong, one of the fish and chips was actually two fish and the jumbo sausage wasn’t battered. The quality of the food was ok but could not make up for the appalling service.
Darran Hodgson
Asked Nana Jans to make me loaded chips with chicken added to the donner meat, and they obliged. They were superb. Best chippy for miles around, we never go anywhere else ?
Monica Lea
For somewhere we order from on a fairly regular basis we tried something different, these were £7.50 each..!!! The cheeseburger one is simply chips with a cheeseburger and onion thrown on top..!! To be honest I’m so disappointed with this, it’s literally just about warm tooAddition to reply : you say it wasn’t just ‘thrown on top’ I’m afraid the pic says otherwiseI have in fact given glowing reviews in the past of Nana Jans however putting one on on a monthly basis would be overkill wouldn’t you say?!I’m sorry you feel my disappointment is MY fault too
Alex de Vol
Hate giving a bad review but after the order I just received from the beast burger ghost kitchen Nana Jan’s run in the same unit I can’t in good conscience not warn anyone to avoid it. I just paid an absurdly overpriced £20 for the beast style burger which arrived as a squashed soggy mess equivalent in size to a £1.50 double cheeseburger from a well known burger chain that begins with M. The food looked nothing like the menu photos, totally disingenuous as the product barely resembles what’s shown on the menu. Order came with some dry, cold, stale fries that tasted like they were cooked yesterday. Took a bite, tasted horrible and cheap, most of the order has gone in the bin. Truly shameful.Edit: response to nana jans reply:Your small family business made and sold the food photographed no? And so should be capable of comparing it to the product imagery advertised.The ‘suppliers fault not ours’ response is weak, if a customer had a complaint about your fish would your reply be “this complaint would be better directed at our fishmonger”?My review is an honest response to the horribly unpleasant and overpriced food I just purchased from your kitchen, an opinion I can’t imagine anyone disagreeing with if they had received the order, totally justified to share it here publicly.If you choose to pass blame to your supplier MBB’s products for your customers dissatisfaction and are concerned about unhappy customers leaving honest reviews that may tarnish your own reputation, then perhaps this feedback will help you consider whether or not you should continue to attempt to cook and serve these products to your customers. Sorry if this is a hard truth to swallow but businesses, small or large, family or not, are in part responsible for the products they sell, especially when they do not resemble what was advertised.
Quality service and the food was amazing as wellLarge Fish was well cooked and was shared between 2 adultsLarge chips was plenty for 3 peopleWell recommend
The food here is always lovely and great value so can't fault that. However the last few times the service and delivery has been appalling. Now I understand businesses get busy and sometimes being a bit late with an order can't be helped, but when it's well over an hour and a half and you just get told it's busy or we only have a few or one driver, it just gets a bit silly. Also being told within that time frame oh yes it's on its way, it'll be 15 minutes, then another 15 minutes. No. Maybe sort out how you take the deliveries and use one channel or hire more drivers!
Traditional chippy - nice food and decent service ?
Nana Jan's fish and chips hit the spot with decent portions. The crispy batter and flaky fish combo make for a satisfying bite. The golden fries are tasty, though not extraordinary. The service is quick, and the staff is friendly, adding to the overall positive experience. While it's not a mind-blowing culinary adventure, Nana Jan's offers solid fish and chips with a good balance of flavors and portion sizes. A reliable option if you're in the mood for a decent, fuss-free meal. I'd give it a solid four stars.
Chips ok. Kebab - wish I had gone into the town centre. Far better there - more meat, more salad, tastier sauce. First and last visit.
Fish, chips and peas on a Friday night... delish and tasty! Plus the great vibes and added choons while you wait! Top!
Placed our order at 7pm.I Was told delivery would be at 7.45pm and food arrived at 8.45pm. After several phone calls I was told you only had 1 driver on and were very busy. Please stop taking orders if you can not keep up with said orders. Then to top it off after waiting over an hour after estimated delivery time our food was stone cold & had obviously been set aside for some time.Definitely will not order from here again.I have now spoken with the owner who could not apologise enough, I have ordered from here before with no problems and food has always been good. I feel like I was just hungry and and in a bad mood when I wrote the above review. I have now been offered a free replacement meal so will definitely be trying again and I’m sure I will be happy with my pudding and chips.Note to myself to leave a good review when happy and not just bad reviews when not.
I usually just get chippy from here but tryed the street food box this time.. to find it seems the wrong sauce was put on the chips first and tryed to hide it by the curry sauce. Contacted them with no response or apologie. I won't be using them again.
Great fish and chips, amazing that they do gluten free option as well, plenty of choice.Dietary restrictions: Cater for gluten free, staff are allergy aware and separate frier for gluten free chips and fish, gluten free sticker put on container
Great local fish and chip shop. Always good food, very clean and service with a smile.
Restaurantji Recommends
Great Fish and Chips , friendly staff ..
This was the first and last time I will use this place. The person who served me clearly wasn’t concentrating as they gave my order to someone who had come in at least two people after me. They only realised when I asked what had happened to my order. When I finally got my order it was wrong, one of the fish and chips was actually two fish and the jumbo sausage wasn’t battered. The quality of the food was ok but could not make up for the appalling service.
Asked Nana Jans to make me loaded chips with chicken added to the donner meat, and they obliged. They were superb. Best chippy for miles around, we never go anywhere else ?
For somewhere we order from on a fairly regular basis we tried something different, these were £7.50 each..!!! The cheeseburger one is simply chips with a cheeseburger and onion thrown on top..!! To be honest I’m so disappointed with this, it’s literally just about warm tooAddition to reply : you say it wasn’t just ‘thrown on top’ I’m afraid the pic says otherwiseI have in fact given glowing reviews in the past of Nana Jans however putting one on on a monthly basis would be overkill wouldn’t you say?!I’m sorry you feel my disappointment is MY fault too
Hate giving a bad review but after the order I just received from the beast burger ghost kitchen Nana Jan’s run in the same unit I can’t in good conscience not warn anyone to avoid it. I just paid an absurdly overpriced £20 for the beast style burger which arrived as a squashed soggy mess equivalent in size to a £1.50 double cheeseburger from a well known burger chain that begins with M. The food looked nothing like the menu photos, totally disingenuous as the product barely resembles what’s shown on the menu. Order came with some dry, cold, stale fries that tasted like they were cooked yesterday. Took a bite, tasted horrible and cheap, most of the order has gone in the bin. Truly shameful.Edit: response to nana jans reply:Your small family business made and sold the food photographed no? And so should be capable of comparing it to the product imagery advertised.The ‘suppliers fault not ours’ response is weak, if a customer had a complaint about your fish would your reply be “this complaint would be better directed at our fishmonger”?My review is an honest response to the horribly unpleasant and overpriced food I just purchased from your kitchen, an opinion I can’t imagine anyone disagreeing with if they had received the order, totally justified to share it here publicly.If you choose to pass blame to your supplier MBB’s products for your customers dissatisfaction and are concerned about unhappy customers leaving honest reviews that may tarnish your own reputation, then perhaps this feedback will help you consider whether or not you should continue to attempt to cook and serve these products to your customers. Sorry if this is a hard truth to swallow but businesses, small or large, family or not, are in part responsible for the products they sell, especially when they do not resemble what was advertised.