Food always been correct order, hot and prompt polite service
Naoli Seddon
Lovely pizza and fast delivery but most importantly iby the delivery driver is so sweet! True asset to the business!
Jake Bradley
Great food quality and good service, Iby has to be the nicest delivery driver I have had by far.
David Sharon
Poor delivery and burnt cold food
lucynda Duxbury
Food was like warm on delivery
Andrea B Hollick
super food. delivery on time and very friendly
Martyn Rushton
SUMMARY:Bad attitude, terrible customer service and poor pizza.DETAILS:Ordered collection classic crust pizza large 13.5". Although the toppings were distributed evenly and pizza was well presented, the dough was undercooked and slightly raw.Called to complain and they said I had to take it back and get another one. Told them I would bring it back and they can refund me.On returning the first member of staff - who mauled and examined it - went over to the (apparent) manager and said "it is quite raw" - quietly, but not so quiet I didn't hear him.The shift manager who then further examined it, tried telling me "all the pizzas go through at the same temperature" (like I had just landed on planet earth and never had a pizza before) and "it's cooked to standard".I told her I don't know what your standards are, but it clearly isn't...No apology on the phone, no apology in the shop, met with doubt, reluctance and moderate disdain.Bad attitude, terrible customer service and poor pizza.--Suggestions:Go to Pizza House (Bolton Street) or Domino's (Retail Park) instead.
Jmdnnlln
Had a delivery from Pizza hut today, after waiting for it to turn up I realised they had the order wrong again. I ordered a Margherita for the kids but an additional pepperoni came in its place. I cant understand how this actually happens TBH. Food however was top notch as usual. I could have complained but this is the second time it's happened, last time it was obvious they didn't give a toss. At £45 for a meal you would have thought someone can do their job. Deliver driver was a real nice guy!
Shane Fairweather
So first pizza hut in over a decade. Ordered a meaty pizza, garlic bread slices and the peri peri chicken wings. Now the chicken wings, very greasy, not much flavor or spice with the peri peri. Bit of a let down. The garlic bread slices where hard and flavourless and finally the pizza. Now it was cooked pretty well but all of the toppings taste the same. There isn't a variety of taste in your mouth it's just toppings. Even the cheese seems to have lost its flavour. Plus the added benefit of the staff being unable to sharpen a pizza cutter, your pizza is coming up in bits. Haven't had a full slice come away yet. For the money it cost, I wouldn't recommend going. You could feed around ten people from Romero takeaway down the road for the same price. After the ten year wait, I'll wait another ten before I try it again.
Scott Mclean
Great tasting pizzas just a shame they cost so much compared to a supermarket bought pizza of the same size and standard.
Definitely not up to standard most disappointing Pizza Hut I’ve ever had ,didn’t taste anything like Pizza Hut pizza tasted like every other generic pizza place there is and the cookie dough desserts have gone down hill majorly they were basically burnt cookies!
James Staziker
Great food, reasonable prices.Never had a problem after many orders, always correct and ready on time. Sometimes I even get called when the order is ready for collection early so I can get it whilst it’s fresh out the oven!
Damian Milnes
First and Last Order. £40 Order, 2 x Large pizza's ordered as is default (pan has always been default), both came thin crust covered with garlic powder? Called store to ask for a swap and it was refused as its what I ordered. I understand, but fuming default base has changed and 1 of 3 requested swaps was refused. I will never order again, Domino's far better.
Mick Mahoney
Won't be going here again look at this they sent out to me looks like it as been cremated and the bloke behind the counter had no customer service skills and told me that's how they come and did not change it the order cost £28 no way will I spend money there again
Hannah Howard
My other half ordered as a treat for the family last night, my youngest had some of the chicken pieces as she's chicken mad and has woke up this morning chucking her guts up! The pizza was luke warm and just not a great standard considering the expectations you have of pizza hut. So furious that my poor little girl is now suffering in bed with a sick bucket to hand!
Food always been correct order, hot and prompt polite service
Lovely pizza and fast delivery but most importantly iby the delivery driver is so sweet! True asset to the business!
Great food quality and good service, Iby has to be the nicest delivery driver I have had by far.
Poor delivery and burnt cold food
Food was like warm on delivery
super food. delivery on time and very friendly
SUMMARY:Bad attitude, terrible customer service and poor pizza.DETAILS:Ordered collection classic crust pizza large 13.5". Although the toppings were distributed evenly and pizza was well presented, the dough was undercooked and slightly raw.Called to complain and they said I had to take it back and get another one. Told them I would bring it back and they can refund me.On returning the first member of staff - who mauled and examined it - went over to the (apparent) manager and said "it is quite raw" - quietly, but not so quiet I didn't hear him.The shift manager who then further examined it, tried telling me "all the pizzas go through at the same temperature" (like I had just landed on planet earth and never had a pizza before) and "it's cooked to standard".I told her I don't know what your standards are, but it clearly isn't...No apology on the phone, no apology in the shop, met with doubt, reluctance and moderate disdain.Bad attitude, terrible customer service and poor pizza.--Suggestions:Go to Pizza House (Bolton Street) or Domino's (Retail Park) instead.
Had a delivery from Pizza hut today, after waiting for it to turn up I realised they had the order wrong again. I ordered a Margherita for the kids but an additional pepperoni came in its place. I cant understand how this actually happens TBH. Food however was top notch as usual. I could have complained but this is the second time it's happened, last time it was obvious they didn't give a toss. At £45 for a meal you would have thought someone can do their job. Deliver driver was a real nice guy!
So first pizza hut in over a decade. Ordered a meaty pizza, garlic bread slices and the peri peri chicken wings. Now the chicken wings, very greasy, not much flavor or spice with the peri peri. Bit of a let down. The garlic bread slices where hard and flavourless and finally the pizza. Now it was cooked pretty well but all of the toppings taste the same. There isn't a variety of taste in your mouth it's just toppings. Even the cheese seems to have lost its flavour. Plus the added benefit of the staff being unable to sharpen a pizza cutter, your pizza is coming up in bits. Haven't had a full slice come away yet. For the money it cost, I wouldn't recommend going. You could feed around ten people from Romero takeaway down the road for the same price. After the ten year wait, I'll wait another ten before I try it again.
Great tasting pizzas just a shame they cost so much compared to a supermarket bought pizza of the same size and standard.
Restaurantji Recommends
Definitely not up to standard most disappointing Pizza Hut I’ve ever had ,didn’t taste anything like Pizza Hut pizza tasted like every other generic pizza place there is and the cookie dough desserts have gone down hill majorly they were basically burnt cookies!
Great food, reasonable prices.Never had a problem after many orders, always correct and ready on time. Sometimes I even get called when the order is ready for collection early so I can get it whilst it’s fresh out the oven!
First and Last Order. £40 Order, 2 x Large pizza's ordered as is default (pan has always been default), both came thin crust covered with garlic powder? Called store to ask for a swap and it was refused as its what I ordered. I understand, but fuming default base has changed and 1 of 3 requested swaps was refused. I will never order again, Domino's far better.
Won't be going here again look at this they sent out to me looks like it as been cremated and the bloke behind the counter had no customer service skills and told me that's how they come and did not change it the order cost £28 no way will I spend money there again
My other half ordered as a treat for the family last night, my youngest had some of the chicken pieces as she's chicken mad and has woke up this morning chucking her guts up! The pizza was luke warm and just not a great standard considering the expectations you have of pizza hut. So furious that my poor little girl is now suffering in bed with a sick bucket to hand!