An absolutely fantastic place, that Willy Wonka himself would envy. Ridiculous variety of sweets & drinks with very friendly cheerful staff. Thankfully no Umpa Lumpas as they're creepy
Elliott can I go on YouTube
It is always rewarding to be able to browse and see what you need and want.
Liam Hamilton
One of the bigger Hancocks around and it carries a pretty good range. The store is open to trade only and doesn't open on a Saturday, but this is normal for Hancocks.
DC
Excellent customer service, brilliant forklift operator and quick unloading. Can not fault or say anything wrong about my experience. Thank you guys for this lovely welcome/experience ?
Leah Harris
We are always welcomed hear it’s a great place and the staff are lovely
Dipty Wright
The girl who is supposed to be one of the managers has a horrendous attitude. She has never once said 'hello' and seen her talk to staff who have been there years, in a awful way.She will trot round the warehouse looking for staff to come and serve but will not pull her finger out to do it herself.I went a while ago and she marched round the warehouse shouting Sharon's name, dispite Sharon working away in the warehouse. She even came to the till then went to find Sharon dispite there being 3 other staff on the aisle she was stood in.I've been a customer for a few years and it's not the same since she has arrived. I don't think it takes much to greet customers and offer help when they look lost. Also she should be respecting those who she manages rather than the attitude she gives them. Also as a supposed manager she should be setting an example and not just be stood there marching orders.She has put me off going as its embarrassing not just for me for the staff she looks down on. I did used to go weekly, but haven't been for 3 months now. She is going to put lots of customers off if things don't change.She should not be on the shop floor or even customer facing. She clearly has no idea of people skills.
Yogesh A
Good variety of sweets that are not available easily elsewhere.
Kevin Robertson
Great staff, quick to unload. Only recommendation is to make sure you got official paperwork
P3YTHF UK
Very nice stuff and great service ?
Richard Smith
Fantastic wholesaler of sweets, chocolate, soft drinks etc. Such a vast variety at great prices. The click and collect service is so easy to use and makes collecting your order super easy.They sell all the old fashioned sweets which you struggle to find nowadays.Unfortunately they are trade only, unless you buy bulk online, but if, like me you are a trader,then Hancock's is well worth a visit.
Regularly visit here for my wife's business. Staff are always friendly and helpful and very easy access around the store
Kuljit Jaye
Friendly and knowledgeable staff. Great product range and seasonal offers.
gazz g
Easy to sign up and very helpful staff .
Tracey Cox
As usual, you can expect fabulous, personalized service regardless of how busy the team are.They know the stock and always advice.Well worth putting in the time to travel to the warehouse.
An absolutely fantastic place, that Willy Wonka himself would envy. Ridiculous variety of sweets & drinks with very friendly cheerful staff. Thankfully no Umpa Lumpas as they're creepy
It is always rewarding to be able to browse and see what you need and want.
One of the bigger Hancocks around and it carries a pretty good range. The store is open to trade only and doesn't open on a Saturday, but this is normal for Hancocks.
Excellent customer service, brilliant forklift operator and quick unloading. Can not fault or say anything wrong about my experience. Thank you guys for this lovely welcome/experience ?
We are always welcomed hear it’s a great place and the staff are lovely
The girl who is supposed to be one of the managers has a horrendous attitude. She has never once said 'hello' and seen her talk to staff who have been there years, in a awful way.She will trot round the warehouse looking for staff to come and serve but will not pull her finger out to do it herself.I went a while ago and she marched round the warehouse shouting Sharon's name, dispite Sharon working away in the warehouse. She even came to the till then went to find Sharon dispite there being 3 other staff on the aisle she was stood in.I've been a customer for a few years and it's not the same since she has arrived. I don't think it takes much to greet customers and offer help when they look lost. Also she should be respecting those who she manages rather than the attitude she gives them. Also as a supposed manager she should be setting an example and not just be stood there marching orders.She has put me off going as its embarrassing not just for me for the staff she looks down on. I did used to go weekly, but haven't been for 3 months now. She is going to put lots of customers off if things don't change.She should not be on the shop floor or even customer facing. She clearly has no idea of people skills.
Good variety of sweets that are not available easily elsewhere.
Great staff, quick to unload. Only recommendation is to make sure you got official paperwork
Very nice stuff and great service ?
Fantastic wholesaler of sweets, chocolate, soft drinks etc. Such a vast variety at great prices. The click and collect service is so easy to use and makes collecting your order super easy.They sell all the old fashioned sweets which you struggle to find nowadays.Unfortunately they are trade only, unless you buy bulk online, but if, like me you are a trader,then Hancock's is well worth a visit.
Restaurantji Recommends
Never have the stock you need
Regularly visit here for my wife's business. Staff are always friendly and helpful and very easy access around the store
Friendly and knowledgeable staff. Great product range and seasonal offers.
Easy to sign up and very helpful staff .
As usual, you can expect fabulous, personalized service regardless of how busy the team are.They know the stock and always advice.Well worth putting in the time to travel to the warehouse.