Great food with amazing vibes with friendly staff and tasty
Antoan Phu
Absolutely unprofessional, called ahead in advance to RSVP and told over the phone to walk-in.Arrived at the restaurant and got turned away as it was full. Instead of an apology I received a confrontational response trying to explain the matter to me.
Ben Markel
Great food. Staff was friendly. Overall good experience.
Sebastian Brinck Pedersen
The food was really good. Sadly the evening started off terrible when they tried to kick us out, because they didn't understand what a service dog/assistance dog is. I even had to explain that it's discrimination to kick me out, before the waiter talked to the boss about it.After sorting it out, it was a good time.
Tom Ascott
This place has gone completely down hill, ordered to take out last night and food was barely edible, would not recommend eatting here
Parry Anderson
Great food at decent
Andy Dickson
Excellent food at a good price.
Aden
I recently had the pleasure of dining at The Basin Restaurant and Bar. It was a wonderful experience.❤️? Sushi - The new selection of Dragon Roll sushi is presented in long rows on obsidian-black dishes, intricately decorated. Its ingredients give a mouth watering aroma, leaving a burst of umami with each bite.? Dim sum - The freshly prepared Cha Siu Chungfun is my go-to choice for its classic chinese flavours with a noodle like texture. I have been told they are soon hiring an experienced dim sum chef to add new dishes to the menu! ?? Mains - For the main course, I chose Beef Teriyaki for it's blend of tender beef and teriyaki sauce for deep satisfaction.? Drinks - The wide selection of drinks at the cocktail bar deserves a special mention. Usually, I would personally just grab a beer along with the meal.?️ Atmosphere - RGB diffused lighting gives the restaurant a lively and nice vibe. Not to mention all the staff are super friendly and easy to talk to.Overall, it was a 5 star level experience for an evening together with friends. Will return again for the fresh new dim sum~ ?
Jim Dunn
The food was very nice and presented well.Staff were friendly and efficient.The restaurant was clean and had a good atmosphere.Would definitely recommend.
Sean O'Neill
Hadn't been for a couple of years.Didn't book, but turned up to find only 2 people in, but it soon filled up.Had chicken gyoza and prawn toast as starters, both were excellent, especially the prawn toast.Main courses were XO Beef and Chicken Teriyaki which were wholesome and tasty. The spiciness of the beef grew as the meal went on.Reasonable value, so would definitely recommend..Service was prompt and efficient. The only negative was a large group of men who came in who were loud and foul mouthed.
A place we Will visit again. Lovely food and service.
Mansi Yadav
A good place to catch-up with friends. The atmosphere is a vibe alongside a canal walk. Friendly staff. Gyozas and spring rolls were decent. However, I loved their Prawns Pad Thai.
Deepa Deepak
Best Japanese restaurant by far. Really yummy food and great service. Will go again soon.
Tanya Caidou
I am so late putting this review. It was my boyfriends graduation in December 2023 at Loughborough University and he hadn't been to the Basin in 3 or 4 years. So he was eager to go. We was travelling from London.The food was absolutely amazing, and the best Pad Thai I ever had. The decor was beautiful and didn't feel crowded at all, even though the place was full with people. They definitely had the layout and spacing right.I had asked very last minute if my boyfriend could have a candle on his mango cheesecake (was so mouth watering) and chocolate writing.The lady (I'm so sorry I forgot her name). She made such a effort to get the chocolate writing right, but it didn't turn out the best and she kept apologising, as they didn't have the right chocolate at the time. But what I appreciated the most was the effort she had put and you don't find that with many restaurants. That's what made the night even more special, seeing how much she cared.Thank you so much for making our experience and my boyfriends experience so welcoming, friendly and the delicious food and drink.We hope to visit there again. Would highly recommend The Basin in Loughborough, I only wish London had the same.Thank you again and so sorry for this late review. <3
Pustea Danut
Amazing food fast and clean!!!Wheelchair accessibility: Yes
Great food with amazing vibes with friendly staff and tasty
Absolutely unprofessional, called ahead in advance to RSVP and told over the phone to walk-in.Arrived at the restaurant and got turned away as it was full. Instead of an apology I received a confrontational response trying to explain the matter to me.
Great food. Staff was friendly. Overall good experience.
The food was really good. Sadly the evening started off terrible when they tried to kick us out, because they didn't understand what a service dog/assistance dog is. I even had to explain that it's discrimination to kick me out, before the waiter talked to the boss about it.After sorting it out, it was a good time.
This place has gone completely down hill, ordered to take out last night and food was barely edible, would not recommend eatting here
Great food at decent
Excellent food at a good price.
I recently had the pleasure of dining at The Basin Restaurant and Bar. It was a wonderful experience.❤️? Sushi - The new selection of Dragon Roll sushi is presented in long rows on obsidian-black dishes, intricately decorated. Its ingredients give a mouth watering aroma, leaving a burst of umami with each bite.? Dim sum - The freshly prepared Cha Siu Chungfun is my go-to choice for its classic chinese flavours with a noodle like texture. I have been told they are soon hiring an experienced dim sum chef to add new dishes to the menu! ?? Mains - For the main course, I chose Beef Teriyaki for it's blend of tender beef and teriyaki sauce for deep satisfaction.? Drinks - The wide selection of drinks at the cocktail bar deserves a special mention. Usually, I would personally just grab a beer along with the meal.?️ Atmosphere - RGB diffused lighting gives the restaurant a lively and nice vibe. Not to mention all the staff are super friendly and easy to talk to.Overall, it was a 5 star level experience for an evening together with friends. Will return again for the fresh new dim sum~ ?
The food was very nice and presented well.Staff were friendly and efficient.The restaurant was clean and had a good atmosphere.Would definitely recommend.
Hadn't been for a couple of years.Didn't book, but turned up to find only 2 people in, but it soon filled up.Had chicken gyoza and prawn toast as starters, both were excellent, especially the prawn toast.Main courses were XO Beef and Chicken Teriyaki which were wholesome and tasty. The spiciness of the beef grew as the meal went on.Reasonable value, so would definitely recommend..Service was prompt and efficient. The only negative was a large group of men who came in who were loud and foul mouthed.
Restaurantji Recommends
A place we Will visit again. Lovely food and service.
A good place to catch-up with friends. The atmosphere is a vibe alongside a canal walk. Friendly staff. Gyozas and spring rolls were decent. However, I loved their Prawns Pad Thai.
Best Japanese restaurant by far. Really yummy food and great service. Will go again soon.
I am so late putting this review. It was my boyfriends graduation in December 2023 at Loughborough University and he hadn't been to the Basin in 3 or 4 years. So he was eager to go. We was travelling from London.The food was absolutely amazing, and the best Pad Thai I ever had. The decor was beautiful and didn't feel crowded at all, even though the place was full with people. They definitely had the layout and spacing right.I had asked very last minute if my boyfriend could have a candle on his mango cheesecake (was so mouth watering) and chocolate writing.The lady (I'm so sorry I forgot her name). She made such a effort to get the chocolate writing right, but it didn't turn out the best and she kept apologising, as they didn't have the right chocolate at the time. But what I appreciated the most was the effort she had put and you don't find that with many restaurants. That's what made the night even more special, seeing how much she cared.Thank you so much for making our experience and my boyfriends experience so welcoming, friendly and the delicious food and drink.We hope to visit there again. Would highly recommend The Basin in Loughborough, I only wish London had the same.Thank you again and so sorry for this late review. <3
Amazing food fast and clean!!!Wheelchair accessibility: Yes