Visited SOI on a Saturday night with my wife. The atmosphere and service was good, as was the food. Will definitely be back next time we're in town.
Richard Birch
We enjoyed dining with friends at SOI on a previous visit to Melton, so we booked again. As it was a Tuesday evening it was not as busy as at a weekend. All the food was delicious, with generous helpings. The service was friendly, polite and efficient. The prices were very reasonable.The four of us had a very enjoyable evening and we will return.
Ilhana Desai
We had a nightmarish experience at Spice of India in Melton Mowbray. The horror began as soon as we entered; despite having a booking, we were left standing for a torturous 20 minutes. To add insult to injury, another family, who arrived 10 minutes after us without a booking, was promptly seated. Whilst waiting to be acknowledged, we noticed the staff arguing amongst themselves, blaming eachother for things that were going wrong. This should have been our warning sign to leave!The nightmare escalated when our waiter spilled a scalding-hot curry on the floor, drenching my wife, our 6-month-old baby, and me. Shockingly, we were abandoned for a horrifying 10 minutes, soaked and ignored. It was an appalling display of neglect and incompetence that left us questioning the restaurant's commitment to basic customer care.In addition, the waiter who clumsily spilt the curry didn't even acknowledge our distress, let alone offer an apology. It was as if our discomfort meant nothing to him, leaving us feeling utterly disrespected as he continued serving the table behind us. The lack of basic courtesy only heightened the horror of an already dreadful dining experience. A complete disregard for customers' well-being is inexcusable and makes this establishment a place to avoid at all costs. Let me mention again, MY 6 MONTH OLD AND HIS PRAM WERE COVERED IN HOT CURRY!The lack of an apology or any attempt to address the situation reflects a gross disregard for customer safety. The Manager came out to speak with us after we created a fuss and could only offer us his apologies and comped our meal (which we had waited over an hour for and still hadn't received). We opted to take it home as we did not want to sit there drenched in curry. Upon reaching home, we discovered the Naan was missing and the Prawns were half cooked. The food like the experience was a disaster.The manager asked for our number so that he could call us back the following week. However, I missed the call. Upon calling back several times and leaving a voicemail, I never heard from him again.Hence resulting to leaving this review as the restaurant has to be held accountable for their negligence. Our hope is that others won't have to endure a similar traumatic experience in the future. And an expensive dry cleaning bill to get the curry stains off our brand new pram!In response to the management comment:We did not insist on sitting at a table by the kitchen. It was shown to us after I asked for somewhere quieter after the original table given to us. It is acceptable for service staff to come in and out of, there is no issue there. But the way your staff were rushing in and out, dropping cutlery etc, blaming eachother was not acceptable and of course bound to end in such 'accidents'.The fact it was a Saturday should have no importance. We booked in advance and mentioned we would have a pram, if it was not appropriate our booking should have not been accepted.The freshly cooked meal offered to us to take home was missing components of our order and was not cooked fully. So again not much of compensation for a very traumatic experience for new parents.The one member of staff was the only person who gave us 5 mins of her time. But all that was offered were 5 wet wipes. We were then left for 10 minutes with nothing else to clean ourselves with. My husband had to loose his temper to get some warm water and towels before anyone would actually listen to us.Yes we received the 2 missed calls for anytime after 4pm (no voicemail was received). And happend to be busy with my newborn at the exact time the calls came through. As soon as I was free my husband called back immediately and on subsequent days as well but did not get an answer. Despite leaving a voicemail, we haven't received a call back. Which is why I have resulted in leaving the review.There are also several negative reviews saying the exact same thing as we have experienced. Poor customer service and unattentive waiting staff.
Stacey D
Absolutely fantastic - we came from Sunderland and decided to go here for some food! Staff was so friendly upon arrival and though out our meal, if was also a great price, food was also amazing I would give 6 stars if I could - if you want an Indian this place is to go, Thankyou again for the fantastic service and food!
Luke Eggleston
26/01/2024 - It is our first time trying SOI Indian in Melton and I must say the food was very good, the food was delivered hot and on time to our home which is always important. We will definitely be trying them again in the near future. Thank you for your time and service. 5 stars.⭐️⭐️⭐️⭐️⭐️
Susan D
I have used this for a delivery. The food arrived well within the time scheduled. It arrived hot. We had prawn korma, peshwari naan breads, rice, onion bargees and samosas. All the items were delicious. This is our first time of having food from this Indian take away and it will definitely wont be the last. Would highly recommend.
F2035ZBstaceyd
Absolutely fantastic - we came from Sunderland and decided to go here for some food! Staff was so friendly upon arrival and though out our meal, if was also a great price, food was also amazing I would give 6 stars if I could - if you want an Indian this place is to go, Thankyou again for the fantastic service and food!
Daisy West
Make sure you have a microwave if an home order, and don’t mind yesterdays meat!Dietary restrictions: Really disappointed with the vegetarian options as most contain paneer cheese
Vinod P
Dinner was very delicious. Lovely food and excellent services. The group enjoyed the whole experience and will recommend the restaurant for parties and dinners. Management and staff were great in giving us the attention and service.
wickerbasket13
Long time returning customer whenever I'm back in the area, they have never let us down. London quality food at northern prices, try the lollipop chicken it's incredible.
Visited soi after hearing good reviews about it although didn't read any before visiting, and have to say our experience was disappointing from the start. There was no staff at the bar to great us or anyone when they entered and then was lead to a table that for two which almost felt like it's stuck out the way. The person who served us was very pleasant and nice yet didn't seem very knowledgeable about the dishes when we asked about them, and didn't off to ask anyone else who maybe more knowledgeable about the menu. Then once the starters arrived it felt like certain staff where watching over our shoulders almost to see if we had finished as was no question to see if the food was ok (which was good), which I find rude, as soon as it looked like we had finished the starter they where ready to swoop in to clear the table almost as they wanted to rush us onto the main, which I have to say was disappointing after how good the starter was. The lamb in mine seemed very dry and not freshly cooked and the same for the chicken in my partners which was also very greasy, I would of complained but again the staff didn't seem very approachable and seemed more worried about watching how quickly people ate their meals to be ready to clear the table. Also the staff as watchful as they are couldn't see we had finished our drinks and took serval visits to our table to ask for we would like more, when I was finally asked and a drink was brought it wasn't brought to me it was just dropped almost slammed to the table on my partners side. Upon leaving when saying goodbye to the staff as we always do to be polite we was completely ignored. I have to say we won't be visiting again purely down to the poor service as there is much better out there with the same level of food quality.
Tom Middleton
Fantastic food, and service. The recommendation from the waiter was really tasty. So good we have already booked to return! Recommend!
637priteshp
This is the second time we have been. First time was when it first opened and the food was not great so we did not go back for years. Recently we had heard that the food had improved so decided to give it another try. Food was disappointing, bland with spices not hitting the right notes. Service was good, but food was average at best, we will not be going back in a hurry, as there are better Indian restaurants in Melton.
davefiat
We ordered take away from here and it was terrible. chili paneer was swimming in grease , potato bhaji were rock hard we had to chuck them away not edible. On top of that they were delivered in illegal containers. we ordered a pickle tray but no pickles came with the order, only reason i give 2 stars is the mali kofta and rice was just passable but not much flavour. The things they got wrong i can cook better myself. chef needs to check out Raks kitchen website to learn how to cook
Emma R
Excellent food and service, staff polite, friendly and extremely helpful. Restaurant very clean and spacious. 5 Star, highly recommended. Thank you Fernando, Lauren and all the staff x
Visited SOI on a Saturday night with my wife. The atmosphere and service was good, as was the food. Will definitely be back next time we're in town.
We enjoyed dining with friends at SOI on a previous visit to Melton, so we booked again. As it was a Tuesday evening it was not as busy as at a weekend. All the food was delicious, with generous helpings. The service was friendly, polite and efficient. The prices were very reasonable.The four of us had a very enjoyable evening and we will return.
We had a nightmarish experience at Spice of India in Melton Mowbray. The horror began as soon as we entered; despite having a booking, we were left standing for a torturous 20 minutes. To add insult to injury, another family, who arrived 10 minutes after us without a booking, was promptly seated. Whilst waiting to be acknowledged, we noticed the staff arguing amongst themselves, blaming eachother for things that were going wrong. This should have been our warning sign to leave!The nightmare escalated when our waiter spilled a scalding-hot curry on the floor, drenching my wife, our 6-month-old baby, and me. Shockingly, we were abandoned for a horrifying 10 minutes, soaked and ignored. It was an appalling display of neglect and incompetence that left us questioning the restaurant's commitment to basic customer care.In addition, the waiter who clumsily spilt the curry didn't even acknowledge our distress, let alone offer an apology. It was as if our discomfort meant nothing to him, leaving us feeling utterly disrespected as he continued serving the table behind us. The lack of basic courtesy only heightened the horror of an already dreadful dining experience. A complete disregard for customers' well-being is inexcusable and makes this establishment a place to avoid at all costs. Let me mention again, MY 6 MONTH OLD AND HIS PRAM WERE COVERED IN HOT CURRY!The lack of an apology or any attempt to address the situation reflects a gross disregard for customer safety. The Manager came out to speak with us after we created a fuss and could only offer us his apologies and comped our meal (which we had waited over an hour for and still hadn't received). We opted to take it home as we did not want to sit there drenched in curry. Upon reaching home, we discovered the Naan was missing and the Prawns were half cooked. The food like the experience was a disaster.The manager asked for our number so that he could call us back the following week. However, I missed the call. Upon calling back several times and leaving a voicemail, I never heard from him again.Hence resulting to leaving this review as the restaurant has to be held accountable for their negligence. Our hope is that others won't have to endure a similar traumatic experience in the future. And an expensive dry cleaning bill to get the curry stains off our brand new pram!In response to the management comment:We did not insist on sitting at a table by the kitchen. It was shown to us after I asked for somewhere quieter after the original table given to us. It is acceptable for service staff to come in and out of, there is no issue there. But the way your staff were rushing in and out, dropping cutlery etc, blaming eachother was not acceptable and of course bound to end in such 'accidents'.The fact it was a Saturday should have no importance. We booked in advance and mentioned we would have a pram, if it was not appropriate our booking should have not been accepted.The freshly cooked meal offered to us to take home was missing components of our order and was not cooked fully. So again not much of compensation for a very traumatic experience for new parents.The one member of staff was the only person who gave us 5 mins of her time. But all that was offered were 5 wet wipes. We were then left for 10 minutes with nothing else to clean ourselves with. My husband had to loose his temper to get some warm water and towels before anyone would actually listen to us.Yes we received the 2 missed calls for anytime after 4pm (no voicemail was received). And happend to be busy with my newborn at the exact time the calls came through. As soon as I was free my husband called back immediately and on subsequent days as well but did not get an answer. Despite leaving a voicemail, we haven't received a call back. Which is why I have resulted in leaving the review.There are also several negative reviews saying the exact same thing as we have experienced. Poor customer service and unattentive waiting staff.
Absolutely fantastic - we came from Sunderland and decided to go here for some food! Staff was so friendly upon arrival and though out our meal, if was also a great price, food was also amazing I would give 6 stars if I could - if you want an Indian this place is to go, Thankyou again for the fantastic service and food!
26/01/2024 - It is our first time trying SOI Indian in Melton and I must say the food was very good, the food was delivered hot and on time to our home which is always important. We will definitely be trying them again in the near future. Thank you for your time and service. 5 stars.⭐️⭐️⭐️⭐️⭐️
I have used this for a delivery. The food arrived well within the time scheduled. It arrived hot. We had prawn korma, peshwari naan breads, rice, onion bargees and samosas. All the items were delicious. This is our first time of having food from this Indian take away and it will definitely wont be the last. Would highly recommend.
Absolutely fantastic - we came from Sunderland and decided to go here for some food! Staff was so friendly upon arrival and though out our meal, if was also a great price, food was also amazing I would give 6 stars if I could - if you want an Indian this place is to go, Thankyou again for the fantastic service and food!
Make sure you have a microwave if an home order, and don’t mind yesterdays meat!Dietary restrictions: Really disappointed with the vegetarian options as most contain paneer cheese
Dinner was very delicious. Lovely food and excellent services. The group enjoyed the whole experience and will recommend the restaurant for parties and dinners. Management and staff were great in giving us the attention and service.
Long time returning customer whenever I'm back in the area, they have never let us down. London quality food at northern prices, try the lollipop chicken it's incredible.
Restaurantji Recommends
Visited soi after hearing good reviews about it although didn't read any before visiting, and have to say our experience was disappointing from the start. There was no staff at the bar to great us or anyone when they entered and then was lead to a table that for two which almost felt like it's stuck out the way. The person who served us was very pleasant and nice yet didn't seem very knowledgeable about the dishes when we asked about them, and didn't off to ask anyone else who maybe more knowledgeable about the menu. Then once the starters arrived it felt like certain staff where watching over our shoulders almost to see if we had finished as was no question to see if the food was ok (which was good), which I find rude, as soon as it looked like we had finished the starter they where ready to swoop in to clear the table almost as they wanted to rush us onto the main, which I have to say was disappointing after how good the starter was. The lamb in mine seemed very dry and not freshly cooked and the same for the chicken in my partners which was also very greasy, I would of complained but again the staff didn't seem very approachable and seemed more worried about watching how quickly people ate their meals to be ready to clear the table. Also the staff as watchful as they are couldn't see we had finished our drinks and took serval visits to our table to ask for we would like more, when I was finally asked and a drink was brought it wasn't brought to me it was just dropped almost slammed to the table on my partners side. Upon leaving when saying goodbye to the staff as we always do to be polite we was completely ignored. I have to say we won't be visiting again purely down to the poor service as there is much better out there with the same level of food quality.
Fantastic food, and service. The recommendation from the waiter was really tasty. So good we have already booked to return! Recommend!
This is the second time we have been. First time was when it first opened and the food was not great so we did not go back for years. Recently we had heard that the food had improved so decided to give it another try. Food was disappointing, bland with spices not hitting the right notes. Service was good, but food was average at best, we will not be going back in a hurry, as there are better Indian restaurants in Melton.
We ordered take away from here and it was terrible. chili paneer was swimming in grease , potato bhaji were rock hard we had to chuck them away not edible. On top of that they were delivered in illegal containers. we ordered a pickle tray but no pickles came with the order, only reason i give 2 stars is the mali kofta and rice was just passable but not much flavour. The things they got wrong i can cook better myself. chef needs to check out Raks kitchen website to learn how to cook
Excellent food and service, staff polite, friendly and extremely helpful. Restaurant very clean and spacious. 5 Star, highly recommended. Thank you Fernando, Lauren and all the staff x