Ordered a meal from Simla and was informed via email it was being prepared only then 40mins later I receive a message informing me order had been cancelled without any explanation! I tried to call restaurant but no answer at all, I have also emailed and still received no explanation. I'm also still awaiting refund! Absolutely appalling and would not order ever again its a shame because this place used to be good but sadly gone downhill!
Cannon Gooner TV
Ordered a delivery and after 30mins I received a message informing me order had been cancelled with no explanation! No apology, shocking and wouldn't order again
Lucy Tebbutt
Incredible takeaway!Fast service, yummy food!Even got free side dish as it was a birthdayCouldn't recommend enough
Kathy Tebbett
Ordered Sat pm. Difficult to order as other conversation conducted whilst were trying to place order. Rung back 2 min later to tell us no lamb.....When delivery order arrived...cold and one curry leaked out of container.One rice and Bombay Aloo missing. I rung restaurant - but was told originally that I hadn't ordered them! Did eventually admit their fault - just kept saying not charged for and a very insincere apology of sorts.Saturday meal ruined, food wasn't even that good. The Prawn tikka Massalla sauce I am convinced was watered down Heinz ketchup with some powdered spices.Beware!
Adrian Forks
Just received my first Indian takeaway, and it was absolutely gorgeous, many thanks
Laura Bartlett
Waited almost 2 hours for a delivery which said it would take 40 mins and when it arrived instead of a chicken tikka masala and a chicken korma we received a small tandoori salad and a prawn korma... I phoned up and complained and was simply told the delivery driver had gone home, so they couldn't give us what we ordered. Not good service.
steve
False advertising went a few weeks ago and found out half way through the meal it isn't run by Indians at all and the meat is Halal, which wasn't advertised. Appalling lying about the contents of the food.
Hannah Tighe-Smith
We ordered a takeaway from here last night. It is with great sadness that I would not recommend what used to be a fantastic restaurant. We received our meals and although my curry was of an acceptable standard my partners chicken left a lot to be questioned as to what goes on behind closed doors here. Before posting anything for all to see we have made an attempt to contact the restaurant, more so to make them aware that another customer may not be as vigilant as we were when cutting open this chicken. We were told we could have a refund for the chicken only with no sign of an apology nor any sign of remorse for sending out a meal that quite evidently was no fit for human consumption. Their justification for this was that they ‘were a bit busy’. This isn’t good enough and could have resulted in making people feel ill. My intention was to show the restaurant the error of their ways in order to prevent this from happening again but I feel as though they were prepared to just brush this off as a totally irrelevant manner. I can safely say we will not be returning here again through fear of being made very poorly from undercooked food.
Kyle Skerritt
Ordered our meals for delivery and then waited over 2 hours for it to bedelivered. While waiting we rang numerous of times to be given its on its way then they just put the phone down on you. Once we got our food the chicken tikka was small, onions and veg looked like it wasn't thresh produce! Wouldn't recommend at all.
Emma Cox
NOT a 1 star,Didn't get anything on this it said open so ordered meal from them went to pick up and no one there took my money didn't answer phone 2 numbers tried left messages and didn't get back to me appalling
Had a wonderful time at Simla with the family food was nice staff are very friendly a nice place to go with the family
Martin Fontana
Enjoy the food and if you want less spicy they can do it! Drivers are fast and polite but need an extra driver now and againKid-friendliness: Kids welcomedParking: 4 disabled bays, 2 before and 2 after Iceland! 3 large car parks over 400 yards away!
Mohammad Rahman
Wow! To my great surprise this was actually very nice!! I honestly can't fault itVery generous portions, fresh and piping hot. Very flavoursome.Quick and efficient service.Will defo be back and recommend to everyone.
Gafar Shobaloju
Food was good. Customer service was top notch. Will visit again when next I am in Melton Mowbray.
Sharaz Khan
Excellent place to go a real hidden gem, don’t knock it until you tried itAuthentic Asian food
Ordered a meal from Simla and was informed via email it was being prepared only then 40mins later I receive a message informing me order had been cancelled without any explanation! I tried to call restaurant but no answer at all, I have also emailed and still received no explanation. I'm also still awaiting refund! Absolutely appalling and would not order ever again its a shame because this place used to be good but sadly gone downhill!
Ordered a delivery and after 30mins I received a message informing me order had been cancelled with no explanation! No apology, shocking and wouldn't order again
Incredible takeaway!Fast service, yummy food!Even got free side dish as it was a birthdayCouldn't recommend enough
Ordered Sat pm. Difficult to order as other conversation conducted whilst were trying to place order. Rung back 2 min later to tell us no lamb.....When delivery order arrived...cold and one curry leaked out of container.One rice and Bombay Aloo missing. I rung restaurant - but was told originally that I hadn't ordered them! Did eventually admit their fault - just kept saying not charged for and a very insincere apology of sorts.Saturday meal ruined, food wasn't even that good. The Prawn tikka Massalla sauce I am convinced was watered down Heinz ketchup with some powdered spices.Beware!
Just received my first Indian takeaway, and it was absolutely gorgeous, many thanks
Waited almost 2 hours for a delivery which said it would take 40 mins and when it arrived instead of a chicken tikka masala and a chicken korma we received a small tandoori salad and a prawn korma... I phoned up and complained and was simply told the delivery driver had gone home, so they couldn't give us what we ordered. Not good service.
False advertising went a few weeks ago and found out half way through the meal it isn't run by Indians at all and the meat is Halal, which wasn't advertised. Appalling lying about the contents of the food.
We ordered a takeaway from here last night. It is with great sadness that I would not recommend what used to be a fantastic restaurant. We received our meals and although my curry was of an acceptable standard my partners chicken left a lot to be questioned as to what goes on behind closed doors here. Before posting anything for all to see we have made an attempt to contact the restaurant, more so to make them aware that another customer may not be as vigilant as we were when cutting open this chicken. We were told we could have a refund for the chicken only with no sign of an apology nor any sign of remorse for sending out a meal that quite evidently was no fit for human consumption. Their justification for this was that they ‘were a bit busy’. This isn’t good enough and could have resulted in making people feel ill. My intention was to show the restaurant the error of their ways in order to prevent this from happening again but I feel as though they were prepared to just brush this off as a totally irrelevant manner. I can safely say we will not be returning here again through fear of being made very poorly from undercooked food.
Ordered our meals for delivery and then waited over 2 hours for it to bedelivered. While waiting we rang numerous of times to be given its on its way then they just put the phone down on you. Once we got our food the chicken tikka was small, onions and veg looked like it wasn't thresh produce! Wouldn't recommend at all.
NOT a 1 star,Didn't get anything on this it said open so ordered meal from them went to pick up and no one there took my money didn't answer phone 2 numbers tried left messages and didn't get back to me appalling
Restaurantji Recommends
Had a wonderful time at Simla with the family food was nice staff are very friendly a nice place to go with the family
Enjoy the food and if you want less spicy they can do it! Drivers are fast and polite but need an extra driver now and againKid-friendliness: Kids welcomedParking: 4 disabled bays, 2 before and 2 after Iceland! 3 large car parks over 400 yards away!
Wow! To my great surprise this was actually very nice!! I honestly can't fault itVery generous portions, fresh and piping hot. Very flavoursome.Quick and efficient service.Will defo be back and recommend to everyone.
Food was good. Customer service was top notch. Will visit again when next I am in Melton Mowbray.
Excellent place to go a real hidden gem, don’t knock it until you tried itAuthentic Asian food