50 minute wait.... in a not even half full pub.... i actually waited 50 minutes for this..... shocking, literally
hayley taylor
Got seated nice & quickly by a friendly lovely lady. Placed our order at the bar - at this point the bar was full of customers & only 1 person serving.Was then told that the order we placed we couldn’t have as they’d ran out (it’s a Saturday night! How embarrassing for the waiting staff!)Ordered starters to come out the mains but unfortunately this was too complicated to understand. 1 out of the 2 came out wrong so was sent back!Eventually the mains came out slowly. These weren’t great - mushrooms charcoaled, some chips not cooked properly - generally a very poor meal out.The waiting staff were very apologetic and couldn’t do enough for everyone even though they were getting very unhappy customers complaining to them from every direction. So waiting staff thank you!!
David Whittington
Was not very busy took over an hour for food to arrive server was very friendly chatty lovely ordered desserts took another hour to turn up overall food was very nice shame about the wait typical of these pub chains not enough staff to try and save money
Mandy Sawyer
Booked a table for 6pm. Only a few people in there. After waiting on hour, I went to see where our food was. Told it would be another 10 mins. So now 7.10pm food arrived. I ordered a starter and fries to come as a main meal....only got the starter, I asked were my fries was and she said I will go see....never came back...I called one staff member over and asked where my fries were and I wanted to speak to Rachael the manager...I explained what happened and the new staff member that took my order had forgot to add fries onto my order...When my fries came, she said you have them now and had the check to say I won't charge you for them... I said I was very unhappy and i would leave a bad review, but she wasn't bothered at all, not sorry or nothing. ...when we left we see her sitting with a man drinking.....very poor management from Rachael and no customer service.....As for the new staff member, obviously needs more help with training, but again poor management, not giving her staff the help they need....Rant over....I will not go back in a hurry...should have gone to Spirit of Endeavor instead.....
K Howden
Incredibly disappointed with our visit this afternoon / evening. 3 hours for a main and dessert for 4 people!We have been many times before and have always been told to take a seat wherever, but not today! The manager/ owner, who has served us many times, demanded we "book in", sending us to a table with the last diners food, drinks and mess still on it. Could have accepted this if the other tables around us were full the entire time / reserved, but this was not the case.We attempted to clear up as best we could and waited 5 minutes before having to ask for this to be cleared and cleaned. Not a great start.We waited a long time for the food to arrive and was not overly impressed with the quality. Again, we waited for dessert even though you could see staff wandering around not doing anything. Staff were disinterested, not overly friendly and to some it seemed we were an inconvenience.We will not be returning any time soon. It is an expensive treat, even with the 30% off mains deal, and cannot warrant wasting this here after todays experience.
Clare Waterman
Waited over an hour food hand battered fish and chips. .Fish wasn't hand battered, it was factory battered.Garden peas were cold.Mushy peas tasted burnt.No cutlery on table.Table was sticky.Dirty tables pots and glasses left for over an hour after customers had left.1 manger we thing she was1 waitress1 bar maid.No value for money.2 pints of Pepsi both flat.
Mark Dewhurst
Waited over 50mins for food. Restaurant wasn't busy at all. Standard of food that turned up was very poor indeed. Was only visited once by staff to serve food.
Terry Parrott
When ordering food I was told at least 45 mins before my food might arrive. After over an hour, I questioned where it was and then sometime later it arrived. The food was good, but to wait an hour in madness. It must be not enough staff or poorly organised.
Karla Bird
Came here for SundayFood was excellentTable service excellent definitely recommend this place as they make you feel really
Stuart Holland
The food was good. The staff could have been more friendly, But they were busy at theat the
Very pleasant welcome good service and really good value. The meal was very good and the wine was chilled. Will returnVegetarian options: Adequate choice
Emily Andrews
Went for dinner with my mum and had a very good meal with some amazing staff, would like to say thank you to Tamara, Amy & a young man (sorry I forgot your name) and see you all soon.
James Ducasse
Awful awful awful. If I could give zero stars I would.Worse meal I've had in a long long time! What should have been a special treat for mother's day turned into a surprisingly bad experience.Loads of parking and seating, which should have been the first clue as to this place's popularity, unfortunately were not from the area and the menu looked enticing. (I think in retrospect a menu with that many options screams of pre made dishes that are churned out, no way anything with that range of ingredients could be made fresh!)Starters were acceptable but how badly wrong can you get soup and prawn cocktail?We were then left for 45 minutes to wonder where our main meal was. It turned up after we politely asked and yet - every single main meal was dry, flavourless and cold in places. The gravy was congealed gloop so it made me wonder if the plates were sat on the pass for 30 minutes and then got reheated or the chefs were simply incompetent? Definitely seemed like the dishes had been microwaved at some point in its life.Because things took so long, we didn't want replacement meals as Mum needed to get home before it was dark, so they refunded the desserts back on my card. That wasn't really good enough tbh, would not recommend at all!Definitely won't be back even with all expenses paid!
Paul Hancock
Clean and comfortable. Friendly staff. Quick service. Food tasty and hot. Will
Alexander Burrell
Food was amazing and perfectly priced!! However, the amount of kids running around is crazy. If you are a family with kids then this is perfect for you, but if you are coming for a couples meal or a more adult dining experience might be worth considering elsewhere.
50 minute wait.... in a not even half full pub.... i actually waited 50 minutes for this..... shocking, literally
Got seated nice & quickly by a friendly lovely lady. Placed our order at the bar - at this point the bar was full of customers & only 1 person serving.Was then told that the order we placed we couldn’t have as they’d ran out (it’s a Saturday night! How embarrassing for the waiting staff!)Ordered starters to come out the mains but unfortunately this was too complicated to understand. 1 out of the 2 came out wrong so was sent back!Eventually the mains came out slowly. These weren’t great - mushrooms charcoaled, some chips not cooked properly - generally a very poor meal out.The waiting staff were very apologetic and couldn’t do enough for everyone even though they were getting very unhappy customers complaining to them from every direction. So waiting staff thank you!!
Was not very busy took over an hour for food to arrive server was very friendly chatty lovely ordered desserts took another hour to turn up overall food was very nice shame about the wait typical of these pub chains not enough staff to try and save money
Booked a table for 6pm. Only a few people in there. After waiting on hour, I went to see where our food was. Told it would be another 10 mins. So now 7.10pm food arrived. I ordered a starter and fries to come as a main meal....only got the starter, I asked were my fries was and she said I will go see....never came back...I called one staff member over and asked where my fries were and I wanted to speak to Rachael the manager...I explained what happened and the new staff member that took my order had forgot to add fries onto my order...When my fries came, she said you have them now and had the check to say I won't charge you for them... I said I was very unhappy and i would leave a bad review, but she wasn't bothered at all, not sorry or nothing. ...when we left we see her sitting with a man drinking.....very poor management from Rachael and no customer service.....As for the new staff member, obviously needs more help with training, but again poor management, not giving her staff the help they need....Rant over....I will not go back in a hurry...should have gone to Spirit of Endeavor instead.....
Incredibly disappointed with our visit this afternoon / evening. 3 hours for a main and dessert for 4 people!We have been many times before and have always been told to take a seat wherever, but not today! The manager/ owner, who has served us many times, demanded we "book in", sending us to a table with the last diners food, drinks and mess still on it. Could have accepted this if the other tables around us were full the entire time / reserved, but this was not the case.We attempted to clear up as best we could and waited 5 minutes before having to ask for this to be cleared and cleaned. Not a great start.We waited a long time for the food to arrive and was not overly impressed with the quality. Again, we waited for dessert even though you could see staff wandering around not doing anything. Staff were disinterested, not overly friendly and to some it seemed we were an inconvenience.We will not be returning any time soon. It is an expensive treat, even with the 30% off mains deal, and cannot warrant wasting this here after todays experience.
Waited over an hour food hand battered fish and chips. .Fish wasn't hand battered, it was factory battered.Garden peas were cold.Mushy peas tasted burnt.No cutlery on table.Table was sticky.Dirty tables pots and glasses left for over an hour after customers had left.1 manger we thing she was1 waitress1 bar maid.No value for money.2 pints of Pepsi both flat.
Waited over 50mins for food. Restaurant wasn't busy at all. Standard of food that turned up was very poor indeed. Was only visited once by staff to serve food.
When ordering food I was told at least 45 mins before my food might arrive. After over an hour, I questioned where it was and then sometime later it arrived. The food was good, but to wait an hour in madness. It must be not enough staff or poorly organised.
Came here for SundayFood was excellentTable service excellent definitely recommend this place as they make you feel really
The food was good. The staff could have been more friendly, But they were busy at theat the
Restaurantji Recommends
Very pleasant welcome good service and really good value. The meal was very good and the wine was chilled. Will returnVegetarian options: Adequate choice
Went for dinner with my mum and had a very good meal with some amazing staff, would like to say thank you to Tamara, Amy & a young man (sorry I forgot your name) and see you all soon.
Awful awful awful. If I could give zero stars I would.Worse meal I've had in a long long time! What should have been a special treat for mother's day turned into a surprisingly bad experience.Loads of parking and seating, which should have been the first clue as to this place's popularity, unfortunately were not from the area and the menu looked enticing. (I think in retrospect a menu with that many options screams of pre made dishes that are churned out, no way anything with that range of ingredients could be made fresh!)Starters were acceptable but how badly wrong can you get soup and prawn cocktail?We were then left for 45 minutes to wonder where our main meal was. It turned up after we politely asked and yet - every single main meal was dry, flavourless and cold in places. The gravy was congealed gloop so it made me wonder if the plates were sat on the pass for 30 minutes and then got reheated or the chefs were simply incompetent? Definitely seemed like the dishes had been microwaved at some point in its life.Because things took so long, we didn't want replacement meals as Mum needed to get home before it was dark, so they refunded the desserts back on my card. That wasn't really good enough tbh, would not recommend at all!Definitely won't be back even with all expenses paid!
Clean and comfortable. Friendly staff. Quick service. Food tasty and hot. Will
Food was amazing and perfectly priced!! However, the amount of kids running around is crazy. If you are a family with kids then this is perfect for you, but if you are coming for a couples meal or a more adult dining experience might be worth considering elsewhere.