Everything, it was very smooth running, hardly any waiting time for the main meal. I had only just returned from the salad bar! The venue was lovely and clean and the staff were amazing.
Jon
A long time since visiting here, disappointed to find out ordering is via an app at the table. Certainly not what I expect when out for lunch or dinner.
chris hilling
had lunch here with my family , the buffet was brilliant as was the lasagne my wife had and the pizza my son had , Callum our server went above and beyond to make our lunch a very pleasant experience , he is a great member of the team
David Cox
Overly expensive, today was our last visit. Thanx but no thanx, there's plenty of alternative places to dine :) :)
Len Noble
Food was good. Needs abit background music. Also I thought very expensive 4 adults and a child £89 could have gone for a 3 course meal almost anywhere for
Aiden
FAO of the Pizza Hut Grimsby manager,I’d like to make a special thank you for my visit today, I don’t dine in at Pizza Hut that often however the service received by all staff members today was impeccable.Every staff member made an effort to ensure my food was satisfactory and asked if there was anything else I would like. (The same level of service was also given to other customers at that time).The pizza was fresh and rotated fairly quickly with great variety to suit all in addition to the ice cream toppings etc.It’s very rare to see this kind of level of service being given across board, your staff members are true ambassadors to the business so thank you again and I will most definitely visit this restaurant again.P.S Table 3 (Order Num - 9658693)
Ell Paige
Absolutely diabolical, our order was delivered to some strangers house and we received the strangers food, the delivery driver then swapped them back (must be breaching health and safety, this stranger could have done anything to our food and is therefore inedible) and delivered ours stone cold (£50 worth of pizza) I rang the store to suggest they fix this and the woman on the phone was pig ignorant and told me there’s nothing they can do about it??? This is absolutely disgusting.
Andrea Goforth
Hannah's customer service skills (at Grimsby PH) are very worthy of note. .Always exceptional, kind and caring.A very impressive young lady who has served me several times . Rarely does someone leave such a lasting impression, but Hannah does! She is exceptional .Vegetarian options: Something for everyone . Thank you .
Christopher Rice
unlimited drinks and the choice of drink was great but we had to ask for our glasses for the drinks, ice cream factory was good but again we had to ask for our bowls, the pizza that was on offer was ok but as we had the buffet was just ok but it did take time to come out so was a lot of waiting around, the app was slow when you ordered something extra and then went back it just disappeared was weird. the chip and onion rings were disgusting!!!!!
Ritchie Drama
So much better than dominoes.On par with the best pizza in
First time here and would definitely come back. Lovely atmosphere and the servers very welcoming and helpful.
Simone Williams
The whole visit was great. We had booked a table but arrived early on the off chance we could get in sooner. That was no problem at all. The pizzas were amazing...best pizza we have had in a long time.Ordering online was easy and straightforward, however, we could have placed the order in person if we wanted.The service was fantastic both members of staff who served us were super polite and very attentive. It was a great visit. We forgot how good Pizza Hut is.We visited during a quiet period so there wasn't really an atmosphere but that worked in our favour as service was super quick.In conclusion great staff - quick service -delicious foodKid-friendliness: Very child friendly with a good menu selection.
Alison Hardy
Kindness of staff and customers - everyone was tolerant of our neurodiversity and we felt at ease to just be ourselves. Staff were helpful and happy to have a conversation. I noticed that they were the same with other customers too. Lovely people and a great experience for us.Kid-friendliness: Our children are older, but neurodiverse. Everyone was kind, respectful and friendly to them. It’s the first time I’ve relaxed in a restaurant in long time.
Jacob Chantry
We had a waiter she was so polite her name was hannah she was good and we tipped
Damon Leslie
Went for a bite to eat at 5pm before Traveling home to Cumbria, 4 hours later I was on the toilet and have been almost 15 time since around 8pm last night. First & last time I will be visiting this branch,We were also asked to order via the app which takes out all the customer service aspects of the industry.
Everything, it was very smooth running, hardly any waiting time for the main meal. I had only just returned from the salad bar! The venue was lovely and clean and the staff were amazing.
A long time since visiting here, disappointed to find out ordering is via an app at the table. Certainly not what I expect when out for lunch or dinner.
had lunch here with my family , the buffet was brilliant as was the lasagne my wife had and the pizza my son had , Callum our server went above and beyond to make our lunch a very pleasant experience , he is a great member of the team
Overly expensive, today was our last visit. Thanx but no thanx, there's plenty of alternative places to dine :) :)
Food was good. Needs abit background music. Also I thought very expensive 4 adults and a child £89 could have gone for a 3 course meal almost anywhere for
FAO of the Pizza Hut Grimsby manager,I’d like to make a special thank you for my visit today, I don’t dine in at Pizza Hut that often however the service received by all staff members today was impeccable.Every staff member made an effort to ensure my food was satisfactory and asked if there was anything else I would like. (The same level of service was also given to other customers at that time).The pizza was fresh and rotated fairly quickly with great variety to suit all in addition to the ice cream toppings etc.It’s very rare to see this kind of level of service being given across board, your staff members are true ambassadors to the business so thank you again and I will most definitely visit this restaurant again.P.S Table 3 (Order Num - 9658693)
Absolutely diabolical, our order was delivered to some strangers house and we received the strangers food, the delivery driver then swapped them back (must be breaching health and safety, this stranger could have done anything to our food and is therefore inedible) and delivered ours stone cold (£50 worth of pizza) I rang the store to suggest they fix this and the woman on the phone was pig ignorant and told me there’s nothing they can do about it??? This is absolutely disgusting.
Hannah's customer service skills (at Grimsby PH) are very worthy of note. .Always exceptional, kind and caring.A very impressive young lady who has served me several times . Rarely does someone leave such a lasting impression, but Hannah does! She is exceptional .Vegetarian options: Something for everyone . Thank you .
unlimited drinks and the choice of drink was great but we had to ask for our glasses for the drinks, ice cream factory was good but again we had to ask for our bowls, the pizza that was on offer was ok but as we had the buffet was just ok but it did take time to come out so was a lot of waiting around, the app was slow when you ordered something extra and then went back it just disappeared was weird. the chip and onion rings were disgusting!!!!!
So much better than dominoes.On par with the best pizza in
Restaurantji Recommends
First time here and would definitely come back. Lovely atmosphere and the servers very welcoming and helpful.
The whole visit was great. We had booked a table but arrived early on the off chance we could get in sooner. That was no problem at all. The pizzas were amazing...best pizza we have had in a long time.Ordering online was easy and straightforward, however, we could have placed the order in person if we wanted.The service was fantastic both members of staff who served us were super polite and very attentive. It was a great visit. We forgot how good Pizza Hut is.We visited during a quiet period so there wasn't really an atmosphere but that worked in our favour as service was super quick.In conclusion great staff - quick service -delicious foodKid-friendliness: Very child friendly with a good menu selection.
Kindness of staff and customers - everyone was tolerant of our neurodiversity and we felt at ease to just be ourselves. Staff were helpful and happy to have a conversation. I noticed that they were the same with other customers too. Lovely people and a great experience for us.Kid-friendliness: Our children are older, but neurodiverse. Everyone was kind, respectful and friendly to them. It’s the first time I’ve relaxed in a restaurant in long time.
We had a waiter she was so polite her name was hannah she was good and we tipped
Went for a bite to eat at 5pm before Traveling home to Cumbria, 4 hours later I was on the toilet and have been almost 15 time since around 8pm last night. First & last time I will be visiting this branch,We were also asked to order via the app which takes out all the customer service aspects of the industry.