I've been to Waterstones severally, but first time trying the cafe. It was really amazing. the service was awesome, and I had a swell time shopping, snacking, and reading.
Susanne Rosemeyer
It is a wonderful place to get away from the stress on the main street. Very friendly and helpful staff. Very good variety of drinks and food, like rolls, toasts or sandwiches. A loyalty card for hot drinks available.
Garry Goodge
Nice little café ..enjoy a snack after browsing the fabulous book store.. ?
Keith Parkins
Poor quality coffee, does not do Union hand-roasted any favours.As a bookstore good, but I was there for the coffee, and they are not doing Union hand-roasted any favours.Waterstones used to have either Costa or Caffè Nero. Not good, not unless you enjoy bad coffee (I don't).Then slowly slowly the chains kicked out, the coffee brought in house, a coffee shop named W. A step in the right direction, except the coffee poor quality catering supply coffee from Scotland.The coffee now sourced from Union. Has W improved? Only one way to find out.Downstairs is very cold. Doors wide open. This is very bad working conditions for the staff I'm sure they thought they were working in a bookshop not on a market stall.On the first floor, I had to move twice, cold air blasted from air conditioning..I then popped downstairs to pick up a book to browse by Steve Bartlett. No idea who he is, other than on YouTube a conversation with James Hoffmann about coffee.Slow service to order a coffee.Cappuccino ordered. I watched the milk dumped out of the side of the pouring jug into the cup. Would I like chocolate? Absolutely no way. Guy pours chocolate on top. Start again. This time I pay close attention. No attempt to swirl the espresso in the cup. Foamed milk dumped straight out of the side of the pouring into the cup. At least used the correct size cup.I took my coffee to a table. Too hot, bitter, undrinkable. I left after a couple of sips. Now an unpleasant taste in my mouth.I don't know what coffee the were sourcing from Union. It should have been on display. I did not ask. They are not doing Union any favours.I then walked to Coffee Aroma where I had an excellent cappuccinoParking: Located in the pedestrianised High Street.
Robert Williamson
Great cafe and absolutely brilliant service and coffee.?
Sally Boulton
Nice place, good value for money.
Tim Simpson
I always pop in here for a coffee when shopping in Lincoln - it's a real sanctuary, and the staff are great.
Rock812 Rockape
Is ok but I think coffee prices are a bit high for what you get in that it's a small cup. I dont use them that often.
TeresaM4963
Visited on a Saturday morning for brunch, place was very busy due to its location on Lincoln high street but a table was available. Service was quick but we did not feel rushed. Food was very good and the menu was extensive A little pricey but this reflects the location
Sorry so late with the review. Best ham, egg and chips in the City. Huge portion. Had it twice. Left some twice. Very competent lady runs a tight ship. Sorry, my photography is rubbish but thick, large slice of ham under the eggs.
timd694
Overall a poor experience. Member of staff checking her phone and nails ?? My scrambled egg looked anaemic. My wife's sausages were overdone and her bun was a brioche - not mentioned on menu ? Coffee was hot and wet but no strength. Why no poached eggs available ? They had obviously run out of brown bread as somebody went out to get some nearby, bit unprofessional to see this. Sadly won't be returning
Keith B
A very pleasant surprise, the location was "found by chance". Menu was a nice selection. Food plentiful and nicely presented. Staff very polite and courteous, and great value for money. Thank you for making our visit to Lincoln a nice experience.
Poppy Brown (Hannah)
Having a cafe in Waterstones is always a bonus. The staff are so lovely, I had a great cappuccino and the atmosphere was nice. Its a good place to sit and read with your coffee.
Great coffee
I've been to Waterstones severally, but first time trying the cafe. It was really amazing. the service was awesome, and I had a swell time shopping, snacking, and reading.
It is a wonderful place to get away from the stress on the main street. Very friendly and helpful staff. Very good variety of drinks and food, like rolls, toasts or sandwiches. A loyalty card for hot drinks available.
Nice little café ..enjoy a snack after browsing the fabulous book store.. ?
Poor quality coffee, does not do Union hand-roasted any favours.As a bookstore good, but I was there for the coffee, and they are not doing Union hand-roasted any favours.Waterstones used to have either Costa or Caffè Nero. Not good, not unless you enjoy bad coffee (I don't).Then slowly slowly the chains kicked out, the coffee brought in house, a coffee shop named W. A step in the right direction, except the coffee poor quality catering supply coffee from Scotland.The coffee now sourced from Union. Has W improved? Only one way to find out.Downstairs is very cold. Doors wide open. This is very bad working conditions for the staff I'm sure they thought they were working in a bookshop not on a market stall.On the first floor, I had to move twice, cold air blasted from air conditioning..I then popped downstairs to pick up a book to browse by Steve Bartlett. No idea who he is, other than on YouTube a conversation with James Hoffmann about coffee.Slow service to order a coffee.Cappuccino ordered. I watched the milk dumped out of the side of the pouring jug into the cup. Would I like chocolate? Absolutely no way. Guy pours chocolate on top. Start again. This time I pay close attention. No attempt to swirl the espresso in the cup. Foamed milk dumped straight out of the side of the pouring into the cup. At least used the correct size cup.I took my coffee to a table. Too hot, bitter, undrinkable. I left after a couple of sips. Now an unpleasant taste in my mouth.I don't know what coffee the were sourcing from Union. It should have been on display. I did not ask. They are not doing Union any favours.I then walked to Coffee Aroma where I had an excellent cappuccinoParking: Located in the pedestrianised High Street.
Great cafe and absolutely brilliant service and coffee.?
Nice place, good value for money.
I always pop in here for a coffee when shopping in Lincoln - it's a real sanctuary, and the staff are great.
Is ok but I think coffee prices are a bit high for what you get in that it's a small cup. I dont use them that often.
Visited on a Saturday morning for brunch, place was very busy due to its location on Lincoln high street but a table was available. Service was quick but we did not feel rushed. Food was very good and the menu was extensive A little pricey but this reflects the location
Restaurantji Recommends
Sorry so late with the review. Best ham, egg and chips in the City. Huge portion. Had it twice. Left some twice. Very competent lady runs a tight ship. Sorry, my photography is rubbish but thick, large slice of ham under the eggs.
Overall a poor experience. Member of staff checking her phone and nails ?? My scrambled egg looked anaemic. My wife's sausages were overdone and her bun was a brioche - not mentioned on menu ? Coffee was hot and wet but no strength. Why no poached eggs available ? They had obviously run out of brown bread as somebody went out to get some nearby, bit unprofessional to see this. Sadly won't be returning
A very pleasant surprise, the location was "found by chance". Menu was a nice selection. Food plentiful and nicely presented. Staff very polite and courteous, and great value for money. Thank you for making our visit to Lincoln a nice experience.
Having a cafe in Waterstones is always a bonus. The staff are so lovely, I had a great cappuccino and the atmosphere was nice. Its a good place to sit and read with your coffee.
Great place to go lovely Atmosphere will go again