I am really sorry for staff who have to almost fly to keep customers served, the place needs at least one more person, I've seen customers cleaning tables to be able to seat, drink and eat. The rest is okay, good coffee, tasty cakes and you can have something to eat too. Clean and tidy at the time of visit.
Sylvia Davies
The staff were lovely, the coffee was good, but the place leaves a lot to be desired - tired, dingy, no atmosphere.
Mark Marshall
Nice if expensive coffee and cake. Rewards scheme is becoming a bit tight, having to now buy 10 coffees to earn a free one.
Lacey Mason
All fine but nothing special. Service was attentive, happy to get me some water after we’d been served. The children ordered the new popcorn frappe and the blueberry bubble tea frappe - the appeal of the blueberry frappe was that it was bright purple on the electronic notice boards, though came out looking nothing like the picture at all. Wouldn’t even know it was the same drink. They didn’t have any toasted tea cakes left at 11am on a weekday so that was disappointing though they did offer me something else. Sat in the window and looked out at an appealing old building but over all not worth a stop.Kid-friendliness: Went in with a 8 year old and 13 year old, both liked ordering their own drinks and the staff were friendly with them, one lady commented on how well my daughter ordered the blueberry bubble tea frappe given it was quite a mouthful!Wheelchair accessibility: The door is on the level with the pavement and it’s fairly open. All on the ground floor and there is an accessible toilet.
swall81
Popped in for a coconut frappe. Never been served it in a glass like this before but tasted nice. Was a little concerned about the hot water tap being right near to waiting customers. Enjoyed my short visit overall
Simon Davison
Great coffee. Its usually busy but not too hard to find a seat.
Ruski Ryan
Warm moist environment with no air movement can creat mould, a squeegee and a sponge would improve things no endKid-friendliness: Kids are welcome but there is nothing to keep them amused.
carol christie
Lovely place helpful friendly staff great for drinks and food and catch up with friends
Katy-May
Kelly was absolutely lovely, engaged in conversation with us and mocha was brilliant.Truly a good example of costa’s customer service
Laura C
Staff are friendly and helpful, the shop is clean and tidy.Good selection of drinks and snacks.Update 2022: it has been refurbished this year and looks very good. More spacious than before. Staff still very friendly, great service. There is slightly less cakes than before though.Kid-friendliness: Kids biscuits and hot chocolate availableWheelchair accessibility: Doorway is wide.
Slow service, table's not wiped down after use as only 1 member of staff at work.
Gareths Geckos
Great coffee and the service is fantastic too. The shop has had a beautiful refurb, nice and light and open.
William Cumming
very busy at the time some staff were not on the ball did not move quickly enough and two staff should have been on machine when theirs a qure
DRS
Usual fair for a Costa, and friendly staff too. Recently refitted, but toilets were left looking tired and unhygenic. Very noisy cafe, possibly noisiest I have ever used. Nearby parking, and street parking. Store is easily accessible.
I am really sorry for staff who have to almost fly to keep customers served, the place needs at least one more person, I've seen customers cleaning tables to be able to seat, drink and eat. The rest is okay, good coffee, tasty cakes and you can have something to eat too. Clean and tidy at the time of visit.
The staff were lovely, the coffee was good, but the place leaves a lot to be desired - tired, dingy, no atmosphere.
Nice if expensive coffee and cake. Rewards scheme is becoming a bit tight, having to now buy 10 coffees to earn a free one.
All fine but nothing special. Service was attentive, happy to get me some water after we’d been served. The children ordered the new popcorn frappe and the blueberry bubble tea frappe - the appeal of the blueberry frappe was that it was bright purple on the electronic notice boards, though came out looking nothing like the picture at all. Wouldn’t even know it was the same drink. They didn’t have any toasted tea cakes left at 11am on a weekday so that was disappointing though they did offer me something else. Sat in the window and looked out at an appealing old building but over all not worth a stop.Kid-friendliness: Went in with a 8 year old and 13 year old, both liked ordering their own drinks and the staff were friendly with them, one lady commented on how well my daughter ordered the blueberry bubble tea frappe given it was quite a mouthful!Wheelchair accessibility: The door is on the level with the pavement and it’s fairly open. All on the ground floor and there is an accessible toilet.
Popped in for a coconut frappe. Never been served it in a glass like this before but tasted nice. Was a little concerned about the hot water tap being right near to waiting customers. Enjoyed my short visit overall
Great coffee. Its usually busy but not too hard to find a seat.
Warm moist environment with no air movement can creat mould, a squeegee and a sponge would improve things no endKid-friendliness: Kids are welcome but there is nothing to keep them amused.
Lovely place helpful friendly staff great for drinks and food and catch up with friends
Kelly was absolutely lovely, engaged in conversation with us and mocha was brilliant.Truly a good example of costa’s customer service
Staff are friendly and helpful, the shop is clean and tidy.Good selection of drinks and snacks.Update 2022: it has been refurbished this year and looks very good. More spacious than before. Staff still very friendly, great service. There is slightly less cakes than before though.Kid-friendliness: Kids biscuits and hot chocolate availableWheelchair accessibility: Doorway is wide.
Restaurantji Recommends
Bad place had fly on the food
Slow service, table's not wiped down after use as only 1 member of staff at work.
Great coffee and the service is fantastic too. The shop has had a beautiful refurb, nice and light and open.
very busy at the time some staff were not on the ball did not move quickly enough and two staff should have been on machine when theirs a qure
Usual fair for a Costa, and friendly staff too. Recently refitted, but toilets were left looking tired and unhygenic. Very noisy cafe, possibly noisiest I have ever used. Nearby parking, and street parking. Store is easily accessible.