Awful, avoid and do t waste your money. My friend ordered a burger with bacon with upgraded sweet potato fries for £13.50. The burger was cardboardy and dry and the bacon very fatty. When it arrived it had plain fries so the waitress brought a separate bowl of them. My other friend ordered a chicken burger which was passable. I ordered a hotdog with sautéed onions. When it arrived the waitress announced they had run out of onions and when I tasted the dog it was lukewarm and mushy so I called the waitress over and sent it back, she took it away and didn’t come back to see what I wanted instead so I was left there like a lemon while everyone else ate. The manager finally came over and I asked for a refund which he did do for me. The place itself was in need of a deep clean and none of the food was worth the price charged. Overall we were very disappointed, my advice would be to save your money and go to subway or mcd’s instead.
Rachel Marshall
Oh dear... What a joke. Chicken tasted like genuine cardboard, something weird floating in our just of water, Texan burger was completely misrepresented on the menu. To top it off the place is so overwhelmingly loud, 3 of the kids had to leave!
Joebeeone 1
I had Ordered buffalo wings, i felt as if i was eating my own shoe was very unpleasant and the manager gave me a passive aggressive answer that the chef disagreed, all i would say is that the chef must of been asleep.
Climber54512598479
My husband and me on Sunday had coffees in springys American diner .Springfield's outlet Spalding .staff were very friendly and helpful .we have both visited a few times. .and have had good in there which .has always be very good as well ..
Vicky Thompson-Chambers
We ordered two Texan burgers. The menu description sounded amazing. A burger patty with monterrey Jack cheese and bacon plus all the fixings...yum. Unfortunately what came was a cardboard "coaster" burger with cheap and salty bacon, cheddar cheese all served in a regular bap. Honestly, if I was a Texan I would be furious about the complete misrepresentation. Very expensive for what they were.
23264649
We visited here for lunch whilst shopping in the nearby outlet. We were very underwhelmed. The seats are very on top of one another so you were very close to the tables all around you. We decided what we were having g and I went and ordered. I specifically asked when ordering for no bun on the burger as my son in law isn’t able to eat it. The food got sent to the wrong table first. Then when it did arrive it was in a bun, after the 3rd attempt it arrived at which point me and my son had almost finished our meals. Food was ok nothing fancy and portion sizes were quite small. We wished we had just gone the McDonald’s down the road. At least we could have all eaten at the same time and it would have been half the price.
Vicky T
We ordered two Texan burgers. The menu description sounded amazing. A burger patty with monterrey Jack cheese and bacon plus all the fixings...yum. Unfortunately what came was a cardboard "coaster" burger with cheap and salty bacon, cheddar cheese all served in a regular bap. Honestly, if I was a Texan I would be furious about the complete misrepresentation.
Kim Bull
Came here with my mum, auntie, uncle and my kids.The staff are not trained well and communication skills are awful.Refused my children to use the toilet even though the girl at the door knew we had just ordered and had to get manager to speak to me.For the girl to say she didn’t know why my kids weren’t allowed to use the toilet massively annoyed me.The waiter was very moody as well. They all need a refresher on how to deal with customers.
Stewart Edwards
Terrible service, took way to long to get served because the majority of the staff were stood around doing nothing. Not reasonably priced, we spent almost £5 on a milkshake and we received what only can be described as Nesquik milk. A shake gas ice cream. Will not be coming again, and do not recommend to anyone else.
Ben Templeton
The food is good but it’s just the atmosphere that makes it. It’s an average price for what you get the best value for money is the coke float, massive drink and if was only four pounds.
What an experience. I went with family 5 adults 2 children. Half of our order we had to eat with our hands because apparently they didn't have knifes and folks available. Male staff member if you read this just quit you are clearly unhappy you couldn't even talk just threw our order on the table leaving hot plates next to a 1yr old he obviously wasn't eating Mac & cheese was he! Shocking customer service food was bang average
Wilf PlayzGames
forgot 2 meals, food is hella overpriced and average at best but I do feel bad for some of the staff but overall avoid.If you turn around and walk a few yards there is a Costa.Thank me later.
AnnaLisa
Stopped off for pancakes and milkshakes, absolutely delicious! Can’t beat a good American Diner! The staff were lovely and service was quick. Place was clean throughout. Will definitely be visiting here again!
Magnificent MalicE
Food price was alright but the quality was awful the sausages tasted like cardboard good decor and friendly staff they were made to wear bunny ears for easter its a bit demoralizing I understand that this is a part of adventure land and is tailored more to children but parents there is far better food opposite this diner will not go again.
David Parsonage
Fireworks display absolutely fantastic grandchildren thought it was wonderful ten stars XXXXXXXXXX
Awful, avoid and do t waste your money. My friend ordered a burger with bacon with upgraded sweet potato fries for £13.50. The burger was cardboardy and dry and the bacon very fatty. When it arrived it had plain fries so the waitress brought a separate bowl of them. My other friend ordered a chicken burger which was passable. I ordered a hotdog with sautéed onions. When it arrived the waitress announced they had run out of onions and when I tasted the dog it was lukewarm and mushy so I called the waitress over and sent it back, she took it away and didn’t come back to see what I wanted instead so I was left there like a lemon while everyone else ate. The manager finally came over and I asked for a refund which he did do for me. The place itself was in need of a deep clean and none of the food was worth the price charged. Overall we were very disappointed, my advice would be to save your money and go to subway or mcd’s instead.
Oh dear... What a joke. Chicken tasted like genuine cardboard, something weird floating in our just of water, Texan burger was completely misrepresented on the menu. To top it off the place is so overwhelmingly loud, 3 of the kids had to leave!
I had Ordered buffalo wings, i felt as if i was eating my own shoe was very unpleasant and the manager gave me a passive aggressive answer that the chef disagreed, all i would say is that the chef must of been asleep.
My husband and me on Sunday had coffees in springys American diner .Springfield's outlet Spalding .staff were very friendly and helpful .we have both visited a few times. .and have had good in there which .has always be very good as well ..
We ordered two Texan burgers. The menu description sounded amazing. A burger patty with monterrey Jack cheese and bacon plus all the fixings...yum. Unfortunately what came was a cardboard "coaster" burger with cheap and salty bacon, cheddar cheese all served in a regular bap. Honestly, if I was a Texan I would be furious about the complete misrepresentation. Very expensive for what they were.
We visited here for lunch whilst shopping in the nearby outlet. We were very underwhelmed. The seats are very on top of one another so you were very close to the tables all around you. We decided what we were having g and I went and ordered. I specifically asked when ordering for no bun on the burger as my son in law isn’t able to eat it. The food got sent to the wrong table first. Then when it did arrive it was in a bun, after the 3rd attempt it arrived at which point me and my son had almost finished our meals. Food was ok nothing fancy and portion sizes were quite small. We wished we had just gone the McDonald’s down the road. At least we could have all eaten at the same time and it would have been half the price.
We ordered two Texan burgers. The menu description sounded amazing. A burger patty with monterrey Jack cheese and bacon plus all the fixings...yum. Unfortunately what came was a cardboard "coaster" burger with cheap and salty bacon, cheddar cheese all served in a regular bap. Honestly, if I was a Texan I would be furious about the complete misrepresentation.
Came here with my mum, auntie, uncle and my kids.The staff are not trained well and communication skills are awful.Refused my children to use the toilet even though the girl at the door knew we had just ordered and had to get manager to speak to me.For the girl to say she didn’t know why my kids weren’t allowed to use the toilet massively annoyed me.The waiter was very moody as well. They all need a refresher on how to deal with customers.
Terrible service, took way to long to get served because the majority of the staff were stood around doing nothing. Not reasonably priced, we spent almost £5 on a milkshake and we received what only can be described as Nesquik milk. A shake gas ice cream. Will not be coming again, and do not recommend to anyone else.
The food is good but it’s just the atmosphere that makes it. It’s an average price for what you get the best value for money is the coke float, massive drink and if was only four pounds.
Restaurantji Recommends
What an experience. I went with family 5 adults 2 children. Half of our order we had to eat with our hands because apparently they didn't have knifes and folks available. Male staff member if you read this just quit you are clearly unhappy you couldn't even talk just threw our order on the table leaving hot plates next to a 1yr old he obviously wasn't eating Mac & cheese was he! Shocking customer service food was bang average
forgot 2 meals, food is hella overpriced and average at best but I do feel bad for some of the staff but overall avoid.If you turn around and walk a few yards there is a Costa.Thank me later.
Stopped off for pancakes and milkshakes, absolutely delicious! Can’t beat a good American Diner! The staff were lovely and service was quick. Place was clean throughout. Will definitely be visiting here again!
Food price was alright but the quality was awful the sausages tasted like cardboard good decor and friendly staff they were made to wear bunny ears for easter its a bit demoralizing I understand that this is a part of adventure land and is tailored more to children but parents there is far better food opposite this diner will not go again.
Fireworks display absolutely fantastic grandchildren thought it was wonderful ten stars XXXXXXXXXX