We found this particular branch to be well below the standards of Caffè Nero service, expertise and professionalism...Shabby and dirty with sulky and unwelcoming staff who can't make drinks properly nor heat food sufficiently. This is nothing like what a Caffè Nero should be like. Being new to this area, we have since read other reviews of this branch which leads us to believe we are not the only ones to experience this. Would definitely not recommend.
Graham Murphy
Staff member was working hard but all the espresso shot glasses were lined up waiting for orders rather than being made fresh. Had to clear table. Toilet is terrible.
Margret Griffiths
Just a coffee stop. Good as
Lou brokenangel
Been to better Caffè Nero's, although the service was lovely, quick and polite, the actual food and drinks left alot to be desired, the cakes I ordered where all days older then they should have been, the fruit cooler wasn't cold, its was lukewarm and more of a watered down juice, however the coffee where perfect as always, but what really let the vist down was the fast the tables hadn't been wiped for a while so they where sticky and there was dead flys/bugs and webs with dust in windowsWheelchair accessibility: There is a ground floor seating area
Bill Billson
Nice staff comfortable
Terry Stone
Great visit to this store I didn't have to wait the coffee was lovely and plenty of seating great serviceParking: Birkenhead Asda carpark plenty of parking spaces
Dorota Borowska
Really friendly place.
Rachael Casey
Fab coffee and superb
Amanda Wilkinson
Too busy gabbing about secret santa and forgot my gingerbread syrup then told me they had none but had charged me for it. No refund.
KrabNation Krabs
Friendly staff, good coffee, nice atmosphere food on offer looked good but didn't have anything to eat today.
Good coffee, and pastries. Excellent and efficient service. A great place to stop for a coffee and bite to eat mid shopping trip.
Leanne D
The staff are always very pleasant in here and coffee is really good too!
Craig Smith
Dirty sticky tables , staff having their own conversations when tables have cups and sugar on them.
Michelle O'Hara
Got just eat, sausage rolls possibly the best sausage rolls we have had they are beautiful, all the pastries are well made and fresh, substituted item and a note to say so, very polite and thoughtful, delivery very quick too, great food, great service, was first time trying a nero and won't be the last! Thanks guys ??
norman s
I have often used this branch. Why has the down stairs toilet been out of use for 3 months. The floor covering needs replacing , its bare and the floor boards are visable. And last why do the staff not deter people from eating food clearly bought out side the shop .I have just witnessed 3 women eating chips and nuggets in the shop. They did buy 3 coffees.
We found this particular branch to be well below the standards of Caffè Nero service, expertise and professionalism...Shabby and dirty with sulky and unwelcoming staff who can't make drinks properly nor heat food sufficiently. This is nothing like what a Caffè Nero should be like. Being new to this area, we have since read other reviews of this branch which leads us to believe we are not the only ones to experience this. Would definitely not recommend.
Staff member was working hard but all the espresso shot glasses were lined up waiting for orders rather than being made fresh. Had to clear table. Toilet is terrible.
Just a coffee stop. Good as
Been to better Caffè Nero's, although the service was lovely, quick and polite, the actual food and drinks left alot to be desired, the cakes I ordered where all days older then they should have been, the fruit cooler wasn't cold, its was lukewarm and more of a watered down juice, however the coffee where perfect as always, but what really let the vist down was the fast the tables hadn't been wiped for a while so they where sticky and there was dead flys/bugs and webs with dust in windowsWheelchair accessibility: There is a ground floor seating area
Nice staff comfortable
Great visit to this store I didn't have to wait the coffee was lovely and plenty of seating great serviceParking: Birkenhead Asda carpark plenty of parking spaces
Really friendly place.
Fab coffee and superb
Too busy gabbing about secret santa and forgot my gingerbread syrup then told me they had none but had charged me for it. No refund.
Friendly staff, good coffee, nice atmosphere food on offer looked good but didn't have anything to eat today.
Restaurantji Recommends
Good coffee, and pastries. Excellent and efficient service. A great place to stop for a coffee and bite to eat mid shopping trip.
The staff are always very pleasant in here and coffee is really good too!
Dirty sticky tables , staff having their own conversations when tables have cups and sugar on them.
Got just eat, sausage rolls possibly the best sausage rolls we have had they are beautiful, all the pastries are well made and fresh, substituted item and a note to say so, very polite and thoughtful, delivery very quick too, great food, great service, was first time trying a nero and won't be the last! Thanks guys ??
I have often used this branch. Why has the down stairs toilet been out of use for 3 months. The floor covering needs replacing , its bare and the floor boards are visable. And last why do the staff not deter people from eating food clearly bought out side the shop .I have just witnessed 3 women eating chips and nuggets in the shop. They did buy 3 coffees.