Food is too oily and salty. The chicken is not fresh.
Christopher Lewis
Busy branch with friendly staff. The food is ok and they get your order wrong with annoying frequency. I’ve lost count of the times I’ve had to go back to collect the missing parts of my order.
Andrew Steven
Do not use this store, extremely bad service and total incompetence in processing orders. We ordered two items and the staff delivered the food to another customer , left the food with that customer for 7 -10 minutes whilst they corrected the order with the other customer, then had the temerity to try to give us food that had been on another persons possession for 10 minutes. We requested fresh meal. Once delivered we drove home only to discover like warm soggy chips and the zinger burger missing . The manager was unavailable and the second in command would not deliver the missing meal nor would they issue a refund to my card. So now I have to travel at further expense back to the store to obtain a refund. The level of incompetence at this store is broaching on the incredulous. Avoid at all costs use the laird street birkenhead KFC
Jess Evans
Ordered food on delivery and nothing was in bags and just thrown into the box. No lettuce on fillet twister or mini fillet burger. Food was cold aswell. Probably doesnt even deserve 1 star.
David Wearing
Nice food great
Anthony Sharp
Not going there anymore, I've bigged it up for year but I'd say the last year .. lots of missing items so who ever so obviously got not so honest staff.
Dominion Kramer
Don't go to the Kiosk machine, Even though card machine works heard the female staff (probably manager) and another guy telling the guy at counter to not take card payments and send to the Kiosk instead, why this inconvenience instead of interacting???
Martine Gorman
Much better since refurbishment. I have used the drive thru but not actually gone in and have to say having area for deliveries is so much better. Plenty of staff but little customer interaction, can cope with that if order is correct and food is
Elizabeth Holden
Chicken was cold and chips all bitsStaff did not engage with us we had to tap on window from car to get her attention, drinks we were offered was only diet drinksThought staff on serving hatch rude . Would not visit this drive through again . There was 4 buckets purchased waste of money .
Standard KFC. Service is merely perfunctory. There's no warmth or personal touch. Used to be better. Sad really. Oh, and the ice cream machine is never working.
David Gilbert
Ordered food I asked is all food in bag yes was reply dilemma go back food cold or put up and
Eric Wade
Quick, literally 3 mins and good to table. Hot too. Great.
Maria K
Always clean and never have any problems here. Toilets are clean and stocked full of toilet paper. I've been twice in the last two to three weeks, and they still don't do any hot chocolate.Plenty of free parking or an easy drive-through.Staff extremely helpful. Think the Mighty Bucket for one is only on until February and less than £5. Gravey and KFC chicken......so tasty.Parking: Disabled parking is close to the KFC building and relatively easy access to walk to.
chi wah Ngau
The place is not too big. Food standards are OK. At 3 o'clock that day, there were only a few customers, so the waiting time was not long.
Good food freindly
Food is too oily and salty. The chicken is not fresh.
Busy branch with friendly staff. The food is ok and they get your order wrong with annoying frequency. I’ve lost count of the times I’ve had to go back to collect the missing parts of my order.
Do not use this store, extremely bad service and total incompetence in processing orders. We ordered two items and the staff delivered the food to another customer , left the food with that customer for 7 -10 minutes whilst they corrected the order with the other customer, then had the temerity to try to give us food that had been on another persons possession for 10 minutes. We requested fresh meal. Once delivered we drove home only to discover like warm soggy chips and the zinger burger missing . The manager was unavailable and the second in command would not deliver the missing meal nor would they issue a refund to my card. So now I have to travel at further expense back to the store to obtain a refund. The level of incompetence at this store is broaching on the incredulous. Avoid at all costs use the laird street birkenhead KFC
Ordered food on delivery and nothing was in bags and just thrown into the box. No lettuce on fillet twister or mini fillet burger. Food was cold aswell. Probably doesnt even deserve 1 star.
Nice food great
Not going there anymore, I've bigged it up for year but I'd say the last year .. lots of missing items so who ever so obviously got not so honest staff.
Don't go to the Kiosk machine, Even though card machine works heard the female staff (probably manager) and another guy telling the guy at counter to not take card payments and send to the Kiosk instead, why this inconvenience instead of interacting???
Much better since refurbishment. I have used the drive thru but not actually gone in and have to say having area for deliveries is so much better. Plenty of staff but little customer interaction, can cope with that if order is correct and food is
Chicken was cold and chips all bitsStaff did not engage with us we had to tap on window from car to get her attention, drinks we were offered was only diet drinksThought staff on serving hatch rude . Would not visit this drive through again . There was 4 buckets purchased waste of money .
Restaurantji Recommends
Standard KFC. Service is merely perfunctory. There's no warmth or personal touch. Used to be better. Sad really. Oh, and the ice cream machine is never working.
Ordered food I asked is all food in bag yes was reply dilemma go back food cold or put up and
Quick, literally 3 mins and good to table. Hot too. Great.
Always clean and never have any problems here. Toilets are clean and stocked full of toilet paper. I've been twice in the last two to three weeks, and they still don't do any hot chocolate.Plenty of free parking or an easy drive-through.Staff extremely helpful. Think the Mighty Bucket for one is only on until February and less than £5. Gravey and KFC chicken......so tasty.Parking: Disabled parking is close to the KFC building and relatively easy access to walk to.
The place is not too big. Food standards are OK. At 3 o'clock that day, there were only a few customers, so the waiting time was not long.