We had a great time celebrating our sons 13th birthday- Jess was so great with the boys and everyone had a great time. garlic bread and pizzas were excellent, and the restaurant was very cosy and inviting. We will definitely return again as a family.
Jonathan Gill
Excellent service for our son who has multiple allergies. Great food
Hayley B
Food was lovely but service left a lot to be desired! No drinks menu No cutlery No atmosphere Food was lovely. If a few basics were tweaked it could be so much better!
Liver12345
Super place for a coffee and cake stop! Range of fresh cakes the best I’ve seen anywhere! Will be back!
Lousie S
This was not a great experience ! We were squashed onto a window table ,where the trim above wall ,at eye level was dirty .I ordered penne Carbonarra, which ,upon arrival was spaghetti. Nothing was said ! The meal was cold ,so I was unable to eat it.My husband had a pizza, which he finished as was hot and tasty ,despite its arrival prior to my eating .When the young waitress enquired re my meal ,the manager ,despite being in the room ,left her to deal with our complaint .We felt this was really poor on his part .We told her we wouldn't pay for my meal. We were offered a free desert ,which I declined .Even upon paying the bill we weren't approached by the manager to apologise. All in all ,a poor experience we wouldn't recommend to family and friends .Given ,so many nice places to eat in Heswall, you'd expect ,when mistakes occur,service to be good .
ellis g
I came here and I didn’t recieve my order for over 1hr 30 mins whilst other customers were served and we had to ask twice for it
Tim Brown
We’ve dined here many times and last night we thoroughly enjoyed our pizzas. The nduja sausage and mozerella bake is an excellent starter. House red montepulciano was a good companion too. Simple, relaxed restaurant with lovely people and dog friendly too (check availability when booking). Until the next time. No photos - enjoying the food too much.
stevetT7866GD
Excellent. Pizza fantastic, small cozy atmosphere, good service. Prices very reasonable. Will be going back. Had tried place in Parkgate, but was left waiting for 45 minutes whilst they concentrated on Just Eat orders. Not so here. Can’t recommend enough.
Sarah Colville
Had a takeaway pizza, honestly the best pizza! So good! Highly recommend
Matthew Monaghan
Never had a bad meal here, always enjoy, great place!!
Impromptu night out with friends, delicious pizza, friendly atmosphere and thank you Emma for taking such good care of us ?
amanda sturman
Hmmmm somethings changed…. Minuscule toppings, slivers rather than pieces, a teaspoon of side salad on top of French stick! smaller pizza size….taste still overall good though… disappointed this time….
jhackitt66
Took my 2 kids and partner to Paolo's last Friday, been meaning to go for months after friend's recommendations, but never got round to it. And I was not disappointed. Lovely little restaurant with a great atmosphere, Italian music playing when you walk in. I was greeted by the manager and shown to my table where italian colouring sheets were given to our kids. Our drinks arrived immediately from a very friendly waitress. Our order was taken and we received our pizzas within 15 minutes despite what looked to be a very busy night. Our pizzas were very big and beautifully cooked. And the kids meals were ridiculously good value for money. All in all we were very happy and will be booking again for my son's birthday!
David Sturman
Went to Paolo's for takeaway. Pizzas were much smaller and poor quality compared to previous visits.
489emerr
Cosy atmosphere , great service, authentic Italian food and great value! Check it out - 25% off in February too!
We had a great time celebrating our sons 13th birthday- Jess was so great with the boys and everyone had a great time. garlic bread and pizzas were excellent, and the restaurant was very cosy and inviting. We will definitely return again as a family.
Excellent service for our son who has multiple allergies. Great food
Food was lovely but service left a lot to be desired! No drinks menu No cutlery No atmosphere Food was lovely. If a few basics were tweaked it could be so much better!
Super place for a coffee and cake stop! Range of fresh cakes the best I’ve seen anywhere! Will be back!
This was not a great experience ! We were squashed onto a window table ,where the trim above wall ,at eye level was dirty .I ordered penne Carbonarra, which ,upon arrival was spaghetti. Nothing was said ! The meal was cold ,so I was unable to eat it.My husband had a pizza, which he finished as was hot and tasty ,despite its arrival prior to my eating .When the young waitress enquired re my meal ,the manager ,despite being in the room ,left her to deal with our complaint .We felt this was really poor on his part .We told her we wouldn't pay for my meal. We were offered a free desert ,which I declined .Even upon paying the bill we weren't approached by the manager to apologise. All in all ,a poor experience we wouldn't recommend to family and friends .Given ,so many nice places to eat in Heswall, you'd expect ,when mistakes occur,service to be good .
I came here and I didn’t recieve my order for over 1hr 30 mins whilst other customers were served and we had to ask twice for it
We’ve dined here many times and last night we thoroughly enjoyed our pizzas. The nduja sausage and mozerella bake is an excellent starter. House red montepulciano was a good companion too. Simple, relaxed restaurant with lovely people and dog friendly too (check availability when booking). Until the next time. No photos - enjoying the food too much.
Excellent. Pizza fantastic, small cozy atmosphere, good service. Prices very reasonable. Will be going back. Had tried place in Parkgate, but was left waiting for 45 minutes whilst they concentrated on Just Eat orders. Not so here. Can’t recommend enough.
Had a takeaway pizza, honestly the best pizza! So good! Highly recommend
Never had a bad meal here, always enjoy, great place!!
Restaurantji Recommends
Impromptu night out with friends, delicious pizza, friendly atmosphere and thank you Emma for taking such good care of us ?
Hmmmm somethings changed…. Minuscule toppings, slivers rather than pieces, a teaspoon of side salad on top of French stick! smaller pizza size….taste still overall good though… disappointed this time….
Took my 2 kids and partner to Paolo's last Friday, been meaning to go for months after friend's recommendations, but never got round to it. And I was not disappointed. Lovely little restaurant with a great atmosphere, Italian music playing when you walk in. I was greeted by the manager and shown to my table where italian colouring sheets were given to our kids. Our drinks arrived immediately from a very friendly waitress. Our order was taken and we received our pizzas within 15 minutes despite what looked to be a very busy night. Our pizzas were very big and beautifully cooked. And the kids meals were ridiculously good value for money. All in all we were very happy and will be booking again for my son's birthday!
Went to Paolo's for takeaway. Pizzas were much smaller and poor quality compared to previous visits.
Cosy atmosphere , great service, authentic Italian food and great value! Check it out - 25% off in February too!