The girls on the counter are a disgrace to Liverpool's reputation as a friendly city. A lot of customer service training needed.
Janetmargaret
Girls on counter need to greet customers better … they are so miserable. I asked for my hot chocolate to be put in a cup as I don’t like the glass cups. The girl making the drinks told me to make sure I ask at the till next time !!!! I felt like I was back in school being told off by a teacher. Dishes cleared from the table I sat at but the table wasn’t wiped …. Not good.
katiemG7607UK
Today I didn't have enough money than I thought to buy a hot chcoalte. However, the staff took the money I had and a customer offered to pay for me. Great staff and friendly people. Definitely my favourote costa!!!
Lizann Hulme
No GF cherry Bakewells. Card machine not working but staff were lovely. Tables kept clean and clear. Coffee was just what I needed! Great!
James Thomas
Adam is fab keep it up
Andrew Wilson
Nice place.. Friendly staff...Clean facilities..
Michelle Austin
Ladies serving were exceptional! Very helpful and polite, nothing too much trouble. Will definitely try and get back ASAP
Andy Fasting
Great experience as usual in Costa. Kids love it
cheshire3131
Visited this Costa as we were in the area. Staff were really friendly and the drinks were what you'd expect from Costa. The issues for me was the seating area which needed a bit of a clean. The tables were cleared quickly but nobody actually wiped the tables. The floor had quite a few areas of food dropped on it which could do with a brush though the staff did pick up bits of paper and the wooden stirrers people had dropped. Nice outlook over the shopping park though the windows inside could definitely do with a clean. Just a few improvements would do alot for the Costa.
Father McCree
It's Costa, it's coffee and a nibble, what more can you ask for
0 customer service skills. Completely lets down the reputation of Costa. The coffees don’t even taste like Costa Quality. Closes seating area 1 hour before the closing time and therefore turns customers away, wow.
nick harris
Appalling standards, the toilets are shameful and disgusting
RahuL Bamal
It's great place but still could be little bit cheerful.
Mirifique Beauty
Nice. More options for breakfast would have been better.
543natashab
Had lunch here while in liverpool last week and it was lovely. It was nice and quiet and was such a nice atmosphere. The staff were very friendly and welcoming and the food was delicious.
The girls on the counter are a disgrace to Liverpool's reputation as a friendly city. A lot of customer service training needed.
Girls on counter need to greet customers better … they are so miserable. I asked for my hot chocolate to be put in a cup as I don’t like the glass cups. The girl making the drinks told me to make sure I ask at the till next time !!!! I felt like I was back in school being told off by a teacher. Dishes cleared from the table I sat at but the table wasn’t wiped …. Not good.
Today I didn't have enough money than I thought to buy a hot chcoalte. However, the staff took the money I had and a customer offered to pay for me. Great staff and friendly people. Definitely my favourote costa!!!
No GF cherry Bakewells. Card machine not working but staff were lovely. Tables kept clean and clear. Coffee was just what I needed! Great!
Adam is fab keep it up
Nice place.. Friendly staff...Clean facilities..
Ladies serving were exceptional! Very helpful and polite, nothing too much trouble. Will definitely try and get back ASAP
Great experience as usual in Costa. Kids love it
Visited this Costa as we were in the area. Staff were really friendly and the drinks were what you'd expect from Costa. The issues for me was the seating area which needed a bit of a clean. The tables were cleared quickly but nobody actually wiped the tables. The floor had quite a few areas of food dropped on it which could do with a brush though the staff did pick up bits of paper and the wooden stirrers people had dropped. Nice outlook over the shopping park though the windows inside could definitely do with a clean. Just a few improvements would do alot for the Costa.
It's Costa, it's coffee and a nibble, what more can you ask for
Restaurantji Recommends
0 customer service skills. Completely lets down the reputation of Costa. The coffees don’t even taste like Costa Quality. Closes seating area 1 hour before the closing time and therefore turns customers away, wow.
Appalling standards, the toilets are shameful and disgusting
It's great place but still could be little bit cheerful.
Nice. More options for breakfast would have been better.
Had lunch here while in liverpool last week and it was lovely. It was nice and quiet and was such a nice atmosphere. The staff were very friendly and welcoming and the food was delicious.