This has to be the worst costa coffee ive been to. The manager was so rude she obviously has anger problems . I watched as she spoke to her staff and i was appauled that she thinks she has the right to speak to people like that ? i think costa really need to have a look at who they employ to manage shops as some people have a real bad attitued . The shop was a mess tables wiped with dirty clothes ? WILL DEFINATLY NOT BE GOING BACK HERE !!!!
Tiverton Target
Really friendly team and the usual great Costa coffee.
Silviu Patranoiu
They dont open on time. On the door its posted 7.30 and you can clearly see the workers in but they dont whant to open till 8
Freya K
I live virtually next to this costa along with a load of students who all work in customer service including myself. I never leave bad reviews because we all have bad days and I know what it’s like dealing with a customer service job. But I actually avoid this costa now because I’ve never met such insufferable, rude & miserable staff. I actually feel bad for one of the younger girls there as she seems lovely but the mixed raced lady in her 30’s/40’s and the woman with tattoos all over her neck look like they’ve been held at gun point and speak to you like it’s your fault they work there. If you don’t like your job, leave.
Adelaide Jennions
Rude customer service got spoken to badly moaned a lotKid-friendliness: Went in with my friends minding our own business being quite and started shouting
Melina Benyoub
Staff is so rude. Didn’t catch the girl’s name but a smile doesnt kill you.
Luke Clarke
Fantastic staff and perfect coffee, the best Costa experience in Liverpool!
Michael King
This is a good Costa, as Costas go. One of its main features is that it's surprisingly big.For those interested, this used to be a Woolworth's...
Baz D
Always clean, friendly staff who make great coffee.
Sabba Shaukat
Absolutely miserable service. Took my 95 year old dad in there and asked for a milky coffee. ( not familiar with the different types of coffees available). The sales staff (Lisa) made me a coffee with milk to add. When I asked her about having a milky coffee she rolled her eyes and looked at the other sales assistant.Very disappointed with the service. Seriously we need people who want to work in hospitality to be able to serve with kindness and a smile.Not sassy attitude
Everything was great, but I like my coffee really ? and this one was not, apart from that it was a very clean, had friendly staff and service was great.
H R
Poor service, didnt clean our table from others empty tray. No communocation.
Nicole Richardson
Visited the store today both Holly and Lisa are lovely girls most friendly staff always chatting and smiling with customers and I’m always in here getting my drinks lisa is great at getting the que down and making a amazing drinks always to best standards !! Store always clean and tidy
Dionne Cole
Was a really nice place and atmosphere great dining experience
nephyr
Usually understaffed especially as to how popular this place is, but customer service is good, drinks are nice, but some of the food has been left out for too long. Usually expensive, do not order ANY ICED TEAS. I made the mistake of ordering that, tasted like extremely bitter tea, and someone had squeezed in an out of date peach.Food as always is INSANELY good, mac n cheese as well as ham and cheese toastie >>>>
This has to be the worst costa coffee ive been to. The manager was so rude she obviously has anger problems . I watched as she spoke to her staff and i was appauled that she thinks she has the right to speak to people like that ? i think costa really need to have a look at who they employ to manage shops as some people have a real bad attitued . The shop was a mess tables wiped with dirty clothes ? WILL DEFINATLY NOT BE GOING BACK HERE !!!!
Really friendly team and the usual great Costa coffee.
They dont open on time. On the door its posted 7.30 and you can clearly see the workers in but they dont whant to open till 8
I live virtually next to this costa along with a load of students who all work in customer service including myself. I never leave bad reviews because we all have bad days and I know what it’s like dealing with a customer service job. But I actually avoid this costa now because I’ve never met such insufferable, rude & miserable staff. I actually feel bad for one of the younger girls there as she seems lovely but the mixed raced lady in her 30’s/40’s and the woman with tattoos all over her neck look like they’ve been held at gun point and speak to you like it’s your fault they work there. If you don’t like your job, leave.
Rude customer service got spoken to badly moaned a lotKid-friendliness: Went in with my friends minding our own business being quite and started shouting
Staff is so rude. Didn’t catch the girl’s name but a smile doesnt kill you.
Fantastic staff and perfect coffee, the best Costa experience in Liverpool!
This is a good Costa, as Costas go. One of its main features is that it's surprisingly big.For those interested, this used to be a Woolworth's...
Always clean, friendly staff who make great coffee.
Absolutely miserable service. Took my 95 year old dad in there and asked for a milky coffee. ( not familiar with the different types of coffees available). The sales staff (Lisa) made me a coffee with milk to add. When I asked her about having a milky coffee she rolled her eyes and looked at the other sales assistant.Very disappointed with the service. Seriously we need people who want to work in hospitality to be able to serve with kindness and a smile.Not sassy attitude
Restaurantji Recommends
Everything was great, but I like my coffee really ? and this one was not, apart from that it was a very clean, had friendly staff and service was great.
Poor service, didnt clean our table from others empty tray. No communocation.
Visited the store today both Holly and Lisa are lovely girls most friendly staff always chatting and smiling with customers and I’m always in here getting my drinks lisa is great at getting the que down and making a amazing drinks always to best standards !! Store always clean and tidy
Was a really nice place and atmosphere great dining experience
Usually understaffed especially as to how popular this place is, but customer service is good, drinks are nice, but some of the food has been left out for too long. Usually expensive, do not order ANY ICED TEAS. I made the mistake of ordering that, tasted like extremely bitter tea, and someone had squeezed in an out of date peach.Food as always is INSANELY good, mac n cheese as well as ham and cheese toastie >>>>