We turned up 20mins late and I apologised and explained we'd never been to Liverpool before and we'd got lost. She said she had to give our table to someone else. What i didn't understand was the whole restaurant had 11 people in it in total....it was completely empty!The food was lovely and fresh and the waitresses and waiter were lovely. Albeit the service was super slow.
Bebe
This is by far the worst pizza express I’ve visited! Staff were extremely rude all because I asked to be seated in a different spot due to having anxiety and claustrophobia. I pointed to a table a bit more out of the way and asked if it be okay to sit there and his response was ‘You want to sit on the dirty table?’ He slammed the menus on the table, I assumed he was gonna clean it for us but he didn’t. He took our order we just wanted water as our drink along with a side and a pizza. When we said water he rolled his eyes which I thought was really weird as not everyone likes fizzy drinks/alcohol. He practically slammed the water on the table and then ignored me when I tried asking him if he could clean the table. When the woman came over with our side I asked her if she would be able to clean the table she gave me an awful look and then cleared some jugs and cups from before. None of them came back to wipe the table so we had to just eat like that. The restaurant wasn’t very packed either I wasn’t asking much I just want to feel comfortable when I’m eating. When the pizza and side came they weren’t very warm and the pizza was practically stale. Would not recommend!
Evie Moore
Service was abysmal at best. A group of us were waited to be seated and that was perfectly understandable however after we were seated and our orders had been taken it took about 45- an hour for our pizzas to actually be served, keep in mind our friend who was about 15 minutes late was served and her pizza came out a long time before any of ours which is very strange. We eventually got the pizzas and to be completely honest they were hard and cold definitely not worth the price. The servers were very hostile the entire visit as though we were inconveniencing them as we witnessed them sit down to eat before we could even get a chance to order our desert. I will definitely not be going back and would definitely not recommend this place to anyone.
Wilfred Mellors
I always order the pepperoni(now American hot) thin crust pizza with jalapeños. So expecting a nice softish pizza as I have always rolled the cut triangles. Delicious, today my crust was like a large cream cracker, even cutting it the base broke up. The other three guest where un impressed with the food, penne dish paste couldn't be chewed it was over baked.
A FG
I went yesterday and I loved the
Colin Aspinall
Service was great but the place is a little souless.
Lucas Miranda
For them, app delivery people are rubbish, we wait for a long time and are ignored. The restaurant's stance is regrettable, if they can't meet the demand for sales via app, please don't sell. I think I was invisible to a man who was welcoming people.. ???
mohand saadaldeen
Unhelpful stuff… don’t go
Michael Crane
My new favourite Pizza Express!Before I visited here, my favourite PE was always Hong Kong Airport but that closed a few years back so I've been hoping to find another just as good. This is definitely it!Don't get me wrong, I've not been visiting them all but this one stood out in particular for me.I visited on a busy night where they had a block booking of 48! But the staff were flying and honestly didn't stop for a second. I was greeted well, served promptly and felt just as valued as a lone diner as did the huge table of 48.The food is the food and it's always good but, in my mind, it is the people who make the place and this place was brilliant.
Patricia Bourne
I had the beetroot Buddha bowl it was delicious, service brilliant the waiters were so
The place was not very busy as you can see in the pictures, me and my family had to wait a lot to be seated, the worker (a man) walked by us many times and ignored us completely. I understand he might be busy but it doesn’t mean he could walk by us and not tell us anything such as to “wait few minutes”! After 3-4 times he walked by us he finally said that he will come whenever he can. I have tried Pizza Express in a different location and their service was way better than this location & the other location was busy yet we didn’t have to wait long as this location.I will not be coming to this location again.
Ffion xx
There was barely any cheese and sauce on our pizza, so some slices were very disappointing. I expelled a cough from the dryness of the pizza? I don’t even know what to call it at this point.
Pete Gregory
Okay. Decent ambience within the scope of a branded outlet. Food is overpriced and there are better pizzas to be found. Staff friendly and efficient.
garryf777
Thank you for looking after all of us the meal was fantastic , the restaurant was dead busy but the service was excellent !!! 5*****
Michelle Abraham
Lovely food and desserts and the staff are lovely too. The restaurant is so nice and relaxed.Vegetarian options: They have a separate vegan menu and they ask you if you require it.Dietary restrictions: You can ask with any pizza to have it without cheese.
We turned up 20mins late and I apologised and explained we'd never been to Liverpool before and we'd got lost. She said she had to give our table to someone else. What i didn't understand was the whole restaurant had 11 people in it in total....it was completely empty!The food was lovely and fresh and the waitresses and waiter were lovely. Albeit the service was super slow.
This is by far the worst pizza express I’ve visited! Staff were extremely rude all because I asked to be seated in a different spot due to having anxiety and claustrophobia. I pointed to a table a bit more out of the way and asked if it be okay to sit there and his response was ‘You want to sit on the dirty table?’ He slammed the menus on the table, I assumed he was gonna clean it for us but he didn’t. He took our order we just wanted water as our drink along with a side and a pizza. When we said water he rolled his eyes which I thought was really weird as not everyone likes fizzy drinks/alcohol. He practically slammed the water on the table and then ignored me when I tried asking him if he could clean the table. When the woman came over with our side I asked her if she would be able to clean the table she gave me an awful look and then cleared some jugs and cups from before. None of them came back to wipe the table so we had to just eat like that. The restaurant wasn’t very packed either I wasn’t asking much I just want to feel comfortable when I’m eating. When the pizza and side came they weren’t very warm and the pizza was practically stale. Would not recommend!
Service was abysmal at best. A group of us were waited to be seated and that was perfectly understandable however after we were seated and our orders had been taken it took about 45- an hour for our pizzas to actually be served, keep in mind our friend who was about 15 minutes late was served and her pizza came out a long time before any of ours which is very strange. We eventually got the pizzas and to be completely honest they were hard and cold definitely not worth the price. The servers were very hostile the entire visit as though we were inconveniencing them as we witnessed them sit down to eat before we could even get a chance to order our desert. I will definitely not be going back and would definitely not recommend this place to anyone.
I always order the pepperoni(now American hot) thin crust pizza with jalapeños. So expecting a nice softish pizza as I have always rolled the cut triangles. Delicious, today my crust was like a large cream cracker, even cutting it the base broke up. The other three guest where un impressed with the food, penne dish paste couldn't be chewed it was over baked.
I went yesterday and I loved the
Service was great but the place is a little souless.
For them, app delivery people are rubbish, we wait for a long time and are ignored. The restaurant's stance is regrettable, if they can't meet the demand for sales via app, please don't sell. I think I was invisible to a man who was welcoming people.. ???
Unhelpful stuff… don’t go
My new favourite Pizza Express!Before I visited here, my favourite PE was always Hong Kong Airport but that closed a few years back so I've been hoping to find another just as good. This is definitely it!Don't get me wrong, I've not been visiting them all but this one stood out in particular for me.I visited on a busy night where they had a block booking of 48! But the staff were flying and honestly didn't stop for a second. I was greeted well, served promptly and felt just as valued as a lone diner as did the huge table of 48.The food is the food and it's always good but, in my mind, it is the people who make the place and this place was brilliant.
I had the beetroot Buddha bowl it was delicious, service brilliant the waiters were so
Restaurantji Recommends
The place was not very busy as you can see in the pictures, me and my family had to wait a lot to be seated, the worker (a man) walked by us many times and ignored us completely. I understand he might be busy but it doesn’t mean he could walk by us and not tell us anything such as to “wait few minutes”! After 3-4 times he walked by us he finally said that he will come whenever he can. I have tried Pizza Express in a different location and their service was way better than this location & the other location was busy yet we didn’t have to wait long as this location.I will not be coming to this location again.
There was barely any cheese and sauce on our pizza, so some slices were very disappointing. I expelled a cough from the dryness of the pizza? I don’t even know what to call it at this point.
Okay. Decent ambience within the scope of a branded outlet. Food is overpriced and there are better pizzas to be found. Staff friendly and efficient.
Thank you for looking after all of us the meal was fantastic , the restaurant was dead busy but the service was excellent !!! 5*****
Lovely food and desserts and the staff are lovely too. The restaurant is so nice and relaxed.Vegetarian options: They have a separate vegan menu and they ask you if you require it.Dietary restrictions: You can ask with any pizza to have it without cheese.