The place is niceThey have some options that suit MuslimsSuch as eggs, soup, and hot drinksExcellent experience
Miroslawa Stepczynska
Friendly
Harry Pointer
Toasted Cheese sandwich was about the worst I have tasted.
Adeeb Aledwani
It’s delicious and the food and stuff there are great.
Steben Keelong
Standard Pret experience: select food and cold drinks from fridge, queue to order hot drinks, select a pastry and pay. Very efficient and well-tested.However, to eat in: tables left uncleared and dirty both upstairs and down. Too many people with empty coffee cups hogging tables to use free wi-fi or read their Sunday broadsheets showing no sign of moving when people who've just parted with not inconsiderable sums - including families with young children - obviously need to sit and eat.It was busy, but all in all not a good advert for Pret nor Liverpool.Use Pret as a takeaway but as there are lots of places for eating in around this area, would recommend eating-in somewhere else.Kid-friendliness: Facilities are available but for the love of God, just don't.Wheelchair accessibility: Ground floor seating available.
Jonathan Benmayor
Fantastic coffee, porridge is the best10/10
Mohammed Sardar
Hot chocolate should be hot, not cold
Matthew Harwood
A standard chain cafe in a central location within the main shopping part of Liverpool. There is a decent amount of seating and a good selection of food and drinks.
Mark W
Great food, but understaffed, and dirty. The upstairs toilet area has to be accessed via a code ( why ? Anyone wanting free toilets without purchasing anything can go to John Lewis , a 2 minute walk away) . There are 2 unisex cubicles, only one was operational. It was filthy, with no toilet paper , and the hand dryer wasn't working. One of the few food servers in the store was upstairs cleaning tables, abd I told him the toilet needed cleaning. However, 10 minutes later he was downstairs again serving , without having done the toilet clean. Upstairs, although tables were being wiped, the floor was left untrusted see photo. In general, considering this was a few days before Christmas, and a busy afternoon this cafe appeared to be severely understaffed, and some important cleaning has to be left if the priority is serving customers. Great food, but disgusting toilets and floor(upstairs).
Ua Ka
Pret A Manger's current state leaves much to be desired. The overall cleanliness of the establishment is subpar, with dirty tables, trays, and unusable toilets. The sandwiches are overpriced, featuring stale bread, and the coffee consistently has an unwarranted flavored taste. The upstairs area resembles a sauna, making the dining experience uncomfortable.While the store once had a better reputation, it now urgently requires refurbishment, toilet maintenance, a change in coffee blend, and improved staff attentiveness. A disappointing experience deserving of only 2 stars.
I’m disappointed. A cafe in the centre of Liverpool that doesn’t have a working toilet - so I couldn’t go to the loo or wash my hands, staff were talking inappropriately and they were rude to the clients and telling them to go to the toilet in John Lewis, or any other store, whilst we were still eating our food that we had bought, chairs and tables were all around the room ( unorganised ), bins seemed to have been unloaded, as well as, me being expected to clean up someone else’s food and mess before me, it is very unsanitary and unhygienic. Shame on you all, it is the 21st century, wake up and take proper action of your surroundings!!!I expect that the manager shall have a stern talk with staff, who had their shift this evening, between 17:00-18:00.16/12/2023
AL Saidane
They charge £.2.40 for a pinch of cinnamon on coffeeWhat a diguuisting customer
Nik H
It's always dirty and I always have to clean the table before I can sit down. The floors are always dirty and the bins overflowing. I've come here for the last time today and am cancelling my subscription. It's scruffier than burger king, not a pleasant place to be at all.This after I've already been to Derby Square store where the coffee machine is out of order! In general the prices going up has been matched by a total decline in service.And then discovered that the toilets are all out of order as well!
Sarah Barker
Placed an order via Ubereats about an hour prior to closing. Ordered a chicken caesar baguette, chipotle crisps, caramel shortbread, blonde iced latte and a berry pot. Turned up nearly an hour later and the crisps and shortbread were missing and the baguette was ham and cheese. To have not been notified that they had replaced an item is very unsafe given possible allergy risks as there was nothing to suggest this wasn’t what i had ordered. Will not be ordering again. thankfully i received a full refund from Ubereats.
A L
Well, few guys from staff are adorable. But its mostly dirty and they extra charge for staying in but still you drink from paper cups?
The place is niceThey have some options that suit MuslimsSuch as eggs, soup, and hot drinksExcellent experience
Friendly
Toasted Cheese sandwich was about the worst I have tasted.
It’s delicious and the food and stuff there are great.
Standard Pret experience: select food and cold drinks from fridge, queue to order hot drinks, select a pastry and pay. Very efficient and well-tested.However, to eat in: tables left uncleared and dirty both upstairs and down. Too many people with empty coffee cups hogging tables to use free wi-fi or read their Sunday broadsheets showing no sign of moving when people who've just parted with not inconsiderable sums - including families with young children - obviously need to sit and eat.It was busy, but all in all not a good advert for Pret nor Liverpool.Use Pret as a takeaway but as there are lots of places for eating in around this area, would recommend eating-in somewhere else.Kid-friendliness: Facilities are available but for the love of God, just don't.Wheelchair accessibility: Ground floor seating available.
Fantastic coffee, porridge is the best10/10
Hot chocolate should be hot, not cold
A standard chain cafe in a central location within the main shopping part of Liverpool. There is a decent amount of seating and a good selection of food and drinks.
Great food, but understaffed, and dirty. The upstairs toilet area has to be accessed via a code ( why ? Anyone wanting free toilets without purchasing anything can go to John Lewis , a 2 minute walk away) . There are 2 unisex cubicles, only one was operational. It was filthy, with no toilet paper , and the hand dryer wasn't working. One of the few food servers in the store was upstairs cleaning tables, abd I told him the toilet needed cleaning. However, 10 minutes later he was downstairs again serving , without having done the toilet clean. Upstairs, although tables were being wiped, the floor was left untrusted see photo. In general, considering this was a few days before Christmas, and a busy afternoon this cafe appeared to be severely understaffed, and some important cleaning has to be left if the priority is serving customers. Great food, but disgusting toilets and floor(upstairs).
Pret A Manger's current state leaves much to be desired. The overall cleanliness of the establishment is subpar, with dirty tables, trays, and unusable toilets. The sandwiches are overpriced, featuring stale bread, and the coffee consistently has an unwarranted flavored taste. The upstairs area resembles a sauna, making the dining experience uncomfortable.While the store once had a better reputation, it now urgently requires refurbishment, toilet maintenance, a change in coffee blend, and improved staff attentiveness. A disappointing experience deserving of only 2 stars.
Restaurantji Recommends
I’m disappointed. A cafe in the centre of Liverpool that doesn’t have a working toilet - so I couldn’t go to the loo or wash my hands, staff were talking inappropriately and they were rude to the clients and telling them to go to the toilet in John Lewis, or any other store, whilst we were still eating our food that we had bought, chairs and tables were all around the room ( unorganised ), bins seemed to have been unloaded, as well as, me being expected to clean up someone else’s food and mess before me, it is very unsanitary and unhygienic. Shame on you all, it is the 21st century, wake up and take proper action of your surroundings!!!I expect that the manager shall have a stern talk with staff, who had their shift this evening, between 17:00-18:00.16/12/2023
They charge £.2.40 for a pinch of cinnamon on coffeeWhat a diguuisting customer
It's always dirty and I always have to clean the table before I can sit down. The floors are always dirty and the bins overflowing. I've come here for the last time today and am cancelling my subscription. It's scruffier than burger king, not a pleasant place to be at all.This after I've already been to Derby Square store where the coffee machine is out of order! In general the prices going up has been matched by a total decline in service.And then discovered that the toilets are all out of order as well!
Placed an order via Ubereats about an hour prior to closing. Ordered a chicken caesar baguette, chipotle crisps, caramel shortbread, blonde iced latte and a berry pot. Turned up nearly an hour later and the crisps and shortbread were missing and the baguette was ham and cheese. To have not been notified that they had replaced an item is very unsafe given possible allergy risks as there was nothing to suggest this wasn’t what i had ordered. Will not be ordering again. thankfully i received a full refund from Ubereats.
Well, few guys from staff are adorable. But its mostly dirty and they extra charge for staying in but still you drink from paper cups?