Excellent service from Megan Mc made the best cocktail I have ever tasted. Food was ok for the price. But experience overall was excellent due to Megan’s service.
peter w
A venue to avoid. A very disappointing dining experience. I won't be returning. They seem to have a problem understanding a simple order for food. I was speaking clear English, not a foreign tongue. I clearly ordered from their Value Lunch Menu a Chargrilled Chicken & Vegetable Skewer. What a received was a Chargrilled Vegetable Skewer without any chicken. I'll dine elsewhere in future. THIS IS ONE VENUE TO AVOID.
Ivor Dodd
I went to the stag and rainbow on Saturday December 30th for a family lunch. It was my first visit as my brother had booked it. We had a fantastic meal I had the mixed grill and my fiance had the half roast chicken. It was lovely. There was 11 of us all together and we all enjoyed our meals. Couldn't fault the staff we were well looked after from the moment we arrived. Even helping us register our cars. The food and service was fantastic.Parking: Plenty of spaces including blue bage spaces
Gail Corke
Christmas lunch was super. Food really well cooked and prepared. Organisation of a big party was fantastic and the patience of the staff was super, even when we all paid by card, cash. Highly recommend.
Peter Jones
Had a Xmas meet with relatives, chose the Xmas menu, 4 meat eaters , one vegan. Chose 2 steak, 2 Xmas roasts and a vegan roast option, the vegan option arrived and looked anemic, no type of gravy so was very dry, the steaks were tough, lacking veg .we all had starters, vegan a cheese option and the pate, with both starters they arrived with 2 slivers of bread, is there a shortage of bread? Is it a high cost item? I would never eat there again. Service was fine but the food yuck!!!!
Ann M
Absolutely disgusting need to train chefs in cooking steaks. Worst ever meal staff lovely very attentive but that does not justify meal.
jacobkings
Staff friendly and helpful. They took our order very quickly. Service was very quick, we had our drinks and food within ten minutes. Food was delicious, lovely and hot. The only trouble was that there wasn’t very much of it. Only about 5 chips, and considering the price, it was a bit annoying. Lots of space in the restaurant so you don’t feel squashed in either.
Q5839KKjor
Little boys birthday celebration, looked after extremely well, lovely friendly staff who couldn’t do enough for us, even presented my son with a little birthday gift and also his elder sister so she wouldn’t feel left out . Thank you
Mary Jacobs
Attended today The Xmas festive dinner is awful turkey raw, frozen roast potatoes the nicest part was the gravy & pigs in blankets it’s a total waste of money. My advice go the Toby Carvery. The Service & staff was good but the food let it down sorry.
Andrew Brown
Had hot breakfast, great value for money Plenty of choice. Very tasty bacon. Helpful staff.
Staying in the Hotel next door so called in here for some thing to eat, waiting to be seated was exactly that a wait but it was not busy and only one family waiting in front of us, at first no body even acknowledge us standing there then it went to servers passing and saying some one will be with you, then a guy who looked like the manager appeared from the kitchen area and we got seated by him, he ttok our drinks order, short while later a server came over and introduced herself and asked did we want drinks, we explained we had ordered but they have not been brought over, she just said fine if you need amything just shout or wave, no mention if we were ready to order which we were. Eventually the drinks arrived and we said can we order, placed orders and food arrived pretty quick, we both had half a chicken so ended up with messy hands, I tried to get the servers attention for some more paper towels, she was busy talking to another server, tried waving but she was not paying attention and I am not into shouting so we waited and waited again, again the guy in the shirt appeared and the two servers split up and made it look like they were active, I caught her attention and asked for towels.We finished eating and she appeared to ask if we wanted sweets which we did order, Chocolate Browny is not Chocolate Browny even though we made a point of asking is it browny or chocolate cake, it is in fact chocolate cake being passed off as browny.After eating our sweets and finishing our drinks we played the waiting game again to get the bill, I could see our server plus 2 more down the room chatting round a corner, a couple in our section were also trying to pay there bill,they got up and went to a pay point but no one there, again the shirt guy appeared and so the servers took to the floor again, our server went to the paypoint to deal with the other couple so we got up and went over to pay, then another couple got up to pay and stood behind us. So three tables not cleared and all waiting to pay.It would appear this place has a problem with servers prefer to chat rather than serve there sections, they know where to stand so they can see the manager arrive on the floor.It is a shame as the food was not bad, the place was clean but service was lacking. NO tip from me on this visit and I usually tip servers as I know it is hard work when busy.Would I call again? Not likely only if i HAD NO OTHER OPTION.I think the problem is they feel it does not matter as most of there trade is passing trade from the Hotel, guests visiting the childrens hospital.
Grace WV
We've come up from the South West and I have to say the service here is outstanding. Massive thank you to Laura, who is by far one of the sweetest and most accommodating girl ever. We had a couple of drinks after a very long drive and she put the biggest smile on our faces as well as the fact she can make some top notch drinks and crack out a good joke.
Julie Brown
Lovely breakfasts all you can eat. Hot and continental. Well worth a visit. Tea coffee Juices all in. Remember to put in your reg number as soon as you walk in the door, or you'll be charged a steep fine for parking! ??
Gary H
Stayed at Premier Inn next door as we've been doing for the last 18 months for 1-2 times a month. If the staff read this they'll know who we are as I always ask for there to be plenty of doom bar on tap. & there usually was! We've always looked forward to our visits & have always had great service from very nice friendly staff. Food & drink has been great. We were there again yesterday & had another good time & we're back again next week sadly for a funeral. & on this point, I'd like to thank all staff for not just giving great service (the Stag & Rainbow is always very busy & staff work hard under pressure) but for also showing empathy & being thoughtful. We'd been on first name terms with some of the staff who recognised us from many visits. They knew the family reasons for our visits & were always showing support to us. So, as well as always having a great time at the Stag for food & drinks, we felt all the staff went out of their way to ask how things were going which is really nice. Thanks particularly to Lorraine & Angela, but also to all the rest of the staff whose names I didn't get. You all deserve much credit.
Magellan2013
Stay at the Premier Inn West Derby quite often and take breakfast /dinner in the Stag and Rainbow next door. Food is what you would expect from a “pub restaurant” and breakfast is always good quality and efficient, friendly service. Has dinner there this evening and must compliment Megan on her efficient and friendly service, a great asset to the Bbefeater group.
Excellent service from Megan Mc made the best cocktail I have ever tasted. Food was ok for the price. But experience overall was excellent due to Megan’s service.
A venue to avoid. A very disappointing dining experience. I won't be returning. They seem to have a problem understanding a simple order for food. I was speaking clear English, not a foreign tongue. I clearly ordered from their Value Lunch Menu a Chargrilled Chicken & Vegetable Skewer. What a received was a Chargrilled Vegetable Skewer without any chicken. I'll dine elsewhere in future. THIS IS ONE VENUE TO AVOID.
I went to the stag and rainbow on Saturday December 30th for a family lunch. It was my first visit as my brother had booked it. We had a fantastic meal I had the mixed grill and my fiance had the half roast chicken. It was lovely. There was 11 of us all together and we all enjoyed our meals. Couldn't fault the staff we were well looked after from the moment we arrived. Even helping us register our cars. The food and service was fantastic.Parking: Plenty of spaces including blue bage spaces
Christmas lunch was super. Food really well cooked and prepared. Organisation of a big party was fantastic and the patience of the staff was super, even when we all paid by card, cash. Highly recommend.
Had a Xmas meet with relatives, chose the Xmas menu, 4 meat eaters , one vegan. Chose 2 steak, 2 Xmas roasts and a vegan roast option, the vegan option arrived and looked anemic, no type of gravy so was very dry, the steaks were tough, lacking veg .we all had starters, vegan a cheese option and the pate, with both starters they arrived with 2 slivers of bread, is there a shortage of bread? Is it a high cost item? I would never eat there again. Service was fine but the food yuck!!!!
Absolutely disgusting need to train chefs in cooking steaks. Worst ever meal staff lovely very attentive but that does not justify meal.
Staff friendly and helpful. They took our order very quickly. Service was very quick, we had our drinks and food within ten minutes. Food was delicious, lovely and hot. The only trouble was that there wasn’t very much of it. Only about 5 chips, and considering the price, it was a bit annoying. Lots of space in the restaurant so you don’t feel squashed in either.
Little boys birthday celebration, looked after extremely well, lovely friendly staff who couldn’t do enough for us, even presented my son with a little birthday gift and also his elder sister so she wouldn’t feel left out . Thank you
Attended today The Xmas festive dinner is awful turkey raw, frozen roast potatoes the nicest part was the gravy & pigs in blankets it’s a total waste of money. My advice go the Toby Carvery. The Service & staff was good but the food let it down sorry.
Had hot breakfast, great value for money Plenty of choice. Very tasty bacon. Helpful staff.
Restaurantji Recommends
Staying in the Hotel next door so called in here for some thing to eat, waiting to be seated was exactly that a wait but it was not busy and only one family waiting in front of us, at first no body even acknowledge us standing there then it went to servers passing and saying some one will be with you, then a guy who looked like the manager appeared from the kitchen area and we got seated by him, he ttok our drinks order, short while later a server came over and introduced herself and asked did we want drinks, we explained we had ordered but they have not been brought over, she just said fine if you need amything just shout or wave, no mention if we were ready to order which we were. Eventually the drinks arrived and we said can we order, placed orders and food arrived pretty quick, we both had half a chicken so ended up with messy hands, I tried to get the servers attention for some more paper towels, she was busy talking to another server, tried waving but she was not paying attention and I am not into shouting so we waited and waited again, again the guy in the shirt appeared and the two servers split up and made it look like they were active, I caught her attention and asked for towels.We finished eating and she appeared to ask if we wanted sweets which we did order, Chocolate Browny is not Chocolate Browny even though we made a point of asking is it browny or chocolate cake, it is in fact chocolate cake being passed off as browny.After eating our sweets and finishing our drinks we played the waiting game again to get the bill, I could see our server plus 2 more down the room chatting round a corner, a couple in our section were also trying to pay there bill,they got up and went to a pay point but no one there, again the shirt guy appeared and so the servers took to the floor again, our server went to the paypoint to deal with the other couple so we got up and went over to pay, then another couple got up to pay and stood behind us. So three tables not cleared and all waiting to pay.It would appear this place has a problem with servers prefer to chat rather than serve there sections, they know where to stand so they can see the manager arrive on the floor.It is a shame as the food was not bad, the place was clean but service was lacking. NO tip from me on this visit and I usually tip servers as I know it is hard work when busy.Would I call again? Not likely only if i HAD NO OTHER OPTION.I think the problem is they feel it does not matter as most of there trade is passing trade from the Hotel, guests visiting the childrens hospital.
We've come up from the South West and I have to say the service here is outstanding. Massive thank you to Laura, who is by far one of the sweetest and most accommodating girl ever. We had a couple of drinks after a very long drive and she put the biggest smile on our faces as well as the fact she can make some top notch drinks and crack out a good joke.
Lovely breakfasts all you can eat. Hot and continental. Well worth a visit. Tea coffee Juices all in. Remember to put in your reg number as soon as you walk in the door, or you'll be charged a steep fine for parking! ??
Stayed at Premier Inn next door as we've been doing for the last 18 months for 1-2 times a month. If the staff read this they'll know who we are as I always ask for there to be plenty of doom bar on tap. & there usually was! We've always looked forward to our visits & have always had great service from very nice friendly staff. Food & drink has been great. We were there again yesterday & had another good time & we're back again next week sadly for a funeral. & on this point, I'd like to thank all staff for not just giving great service (the Stag & Rainbow is always very busy & staff work hard under pressure) but for also showing empathy & being thoughtful. We'd been on first name terms with some of the staff who recognised us from many visits. They knew the family reasons for our visits & were always showing support to us. So, as well as always having a great time at the Stag for food & drinks, we felt all the staff went out of their way to ask how things were going which is really nice. Thanks particularly to Lorraine & Angela, but also to all the rest of the staff whose names I didn't get. You all deserve much credit.
Stay at the Premier Inn West Derby quite often and take breakfast /dinner in the Stag and Rainbow next door. Food is what you would expect from a “pub restaurant” and breakfast is always good quality and efficient, friendly service. Has dinner there this evening and must compliment Megan on her efficient and friendly service, a great asset to the Bbefeater group.