Three of us ate here on a Sunday evening. We had booked and when we arrived two tables were paying at the restaurant reception. We had to wait several minutes before being shown to our table. Other than that the service was good, as was the food. We booked because our aparthotel gave us a voucher for 50% off food at the Bastion , so our £120 bill (incl drinks) was reduced to £80. Excellent value.
David-Caldwell-dlk
A nice bar and restaurant but service was very slow. There was a group of 7 of us stayed in the hotel and decided to have some food before going out for the night. It was 8:30 when we arrived in and we were put under pressure to order straight away as the kitchen closed at 9. We ordered and it took over 30 minutes for the food to come out. The food was nice but when we went to pay the where very slow on the till and charged me for something that I didn't get when I explained that it didn't order it I was told that someone on the table did and as I was last to pay I had to pay for it.
john Bastow
The Bastion Restaurant and bar is based inside of the Shankly Hotel so is easy to find and is a great place to eat. We couldn't decide where to go for an evening meal so as we were staying at the Shankly decided to eat there, the prices were average for the restaurants in the area and it smelt great. When we went downstairs we were seated immediately and given a drinks menu, and an early bird menu as well as the main one, so we both chose from the early bird. The food came quickly, as did the drinks, and was cooked to perfection, we even managed to get to the sweet section which we don't normally and enjoyed every morsel. So when we went to pay for 2 starters, 2 mains, 1 sweet a large wine and a pint of lemonade and orange juice it came to less than £40 as you get 20% discount if staying in the hotel, wow what an absolute bargain. As is the hotel the decor is football related and quirky but not in your face and was an absolute joy. 10/10. Ps just loved the toilets ?
Wild C
Lovely time at the restaurant celebrating a friend’s birthday. Food was delicious. Service was excellent and the staff were friendly
Catherine Gamaleldin
Restaurant was empty when we arrived.Menu very limitedVegan options on printed menu barely existedVegan options offered were very poor£8 for a glass of wineGrease all over the seats. Hubby sat in it, wearing a brand new suit and was covered in grease. Staff barely apologetic.Tables were sticky. Not a clean environment.Extremely disappointed.
rich2pin
Family meal, food was delicious, tho small portions. Service very slow and drinks constantly messed up. OK if u are not in a rush. Ambient music way too loud. Shame as meal was enjoyed.
Deno 77
Lovely restaurant, staff were great. We didn't have our evening meal here but the breakfast was amazing. Either full English or a huge selection for the continental breakfast.It set us up for the day!
David parry
First of all, I am in no way shape or form a football fan! I came here with my 76 year old mother purely for somewhere to eat close to where we are staying. That being said, the atmosphere is lovely, the memorabilia is actually subtle, tasteful and interesting even for me! The food, well that's another story! Nothing subtle about fantastic food at amazingly good prices. £25 pp for the set menu was more than worth the money. The only mild downside for me personally was the TV screen showing sky sports in the restaurant. I totally get that this is a football themed establishment and the sound was turned down, just a distraction in my own humble opinion, I'm sure most patrons would be perfectly happy. All in all a huge thumbs up from me and mum!
Sue D
We have previously had afternoon tea at the Bastian Bar which was excellent, but not this time. Prior to our visit we had tried to book a table by emailing them and ringing 10 times. They did not reply to the email and none of our phone calls were answered. We decided to go and see if the booking had gone through. We were met by a very unhelpful woman who informed us that there was no booking in our name and that they did not allow walk ins for afternoon tea, but we had to book and pay for it 48 hours in advance. When we pointed out that we had emailed and rung without success she said that they must be a fault on the telephone! I would like to point out that the restaurant was empty and it was 2pm!, we decided to leave and go somewhere else instead, which we did and the attitude from the staff at the alternative place was 100 times better. After this experience I will not be going again and will not be recommending the Bastian ever again.
eileensZ8770SR
We were walk ins for breakfast at the Bastion bar /restaurant Shankley hotel this morning thinking it would be a lovely start to a day out visiting museums in Liverpool. We were told £15 each for a full English breakfast 3 of us sat at a table after 10 min they took our order (it was not busy) we ordered drinks 2 full breakfast & my son had scrambled eggs & beans which was also £15, Tea and coffee arrived quite promptly but our breakfast took half a hour. We asked for our eggs well done, the eggs came very soft and I crispy & overcooked the bacon was dry & hard, the whole breakfast was very disappointing and of a very poor standard. The staff were friendly about replacing the eggs but again waiting time for the egg to come separately from the rest of my breakfast. We were only told about self serve toast and sauces after we enquired about them when our breakfast had arrived. After the slow service and the very poor standard of the food we decided to cut our losses £45 & go somewhere else as we could not eat the breakfast. We did notice a different in the standard of service given to some customers (served befor us) possibility due to them staying at the hotel but as walk in customers the Service was slow, & their was no concern for the standard of food we were served . There were many excellent places to eat in Liverpool unfortunately Bastion was average at best & a very disappointing experience.
We got the chicken satay and soup de jour (mushroom soup) the chicken satay was more or less a deconstruction of chicken satay as there was a slice of lime pot of peanut butter and 2 sliced bits of chicken on a stick where as the mushroom soup was blended bits of mushroom in water with fresh coriander it was horrendous needless to say it was returned and the manager offered to replace it but if these was the standard of the rest we decided not to the mains we didn't exmuch but they where lovely I had the beef it was slow cooked and the potatoe puree was nice and the cabbage was OK it was a step up from the starter but not what I'd expect from this type of restaurant
Cassini Fox
Friday night dinner was amazing massive vibe dj whilst you eat, staff accommodating and jade the manager especially goes out of her way for you! Highly recommended
Alan Platts
Lovely surroundings but for a top hotel and restaurant the choice of wine is very disappointing
Adrian Davies
Fabulous evening celebrating 4 years of marriage returning every year since we got married at the Shankly Hotel I would like to thank Hollie and Ryan for making it special.Lovely food, great service thank you.Mr and Mrs D
Bella
Very good prices two spirit drinks for a £10! Only came in for drinks and was nice. They didn’t have rekorderling that day but was okay I got something else instead. Staff at bar were very friendly and helpful! Thank you
Three of us ate here on a Sunday evening. We had booked and when we arrived two tables were paying at the restaurant reception. We had to wait several minutes before being shown to our table. Other than that the service was good, as was the food. We booked because our aparthotel gave us a voucher for 50% off food at the Bastion , so our £120 bill (incl drinks) was reduced to £80. Excellent value.
A nice bar and restaurant but service was very slow. There was a group of 7 of us stayed in the hotel and decided to have some food before going out for the night. It was 8:30 when we arrived in and we were put under pressure to order straight away as the kitchen closed at 9. We ordered and it took over 30 minutes for the food to come out. The food was nice but when we went to pay the where very slow on the till and charged me for something that I didn't get when I explained that it didn't order it I was told that someone on the table did and as I was last to pay I had to pay for it.
The Bastion Restaurant and bar is based inside of the Shankly Hotel so is easy to find and is a great place to eat. We couldn't decide where to go for an evening meal so as we were staying at the Shankly decided to eat there, the prices were average for the restaurants in the area and it smelt great. When we went downstairs we were seated immediately and given a drinks menu, and an early bird menu as well as the main one, so we both chose from the early bird. The food came quickly, as did the drinks, and was cooked to perfection, we even managed to get to the sweet section which we don't normally and enjoyed every morsel. So when we went to pay for 2 starters, 2 mains, 1 sweet a large wine and a pint of lemonade and orange juice it came to less than £40 as you get 20% discount if staying in the hotel, wow what an absolute bargain. As is the hotel the decor is football related and quirky but not in your face and was an absolute joy. 10/10. Ps just loved the toilets ?
Lovely time at the restaurant celebrating a friend’s birthday. Food was delicious. Service was excellent and the staff were friendly
Restaurant was empty when we arrived.Menu very limitedVegan options on printed menu barely existedVegan options offered were very poor£8 for a glass of wineGrease all over the seats. Hubby sat in it, wearing a brand new suit and was covered in grease. Staff barely apologetic.Tables were sticky. Not a clean environment.Extremely disappointed.
Family meal, food was delicious, tho small portions. Service very slow and drinks constantly messed up. OK if u are not in a rush. Ambient music way too loud. Shame as meal was enjoyed.
Lovely restaurant, staff were great. We didn't have our evening meal here but the breakfast was amazing. Either full English or a huge selection for the continental breakfast.It set us up for the day!
First of all, I am in no way shape or form a football fan! I came here with my 76 year old mother purely for somewhere to eat close to where we are staying. That being said, the atmosphere is lovely, the memorabilia is actually subtle, tasteful and interesting even for me! The food, well that's another story! Nothing subtle about fantastic food at amazingly good prices. £25 pp for the set menu was more than worth the money. The only mild downside for me personally was the TV screen showing sky sports in the restaurant. I totally get that this is a football themed establishment and the sound was turned down, just a distraction in my own humble opinion, I'm sure most patrons would be perfectly happy. All in all a huge thumbs up from me and mum!
We have previously had afternoon tea at the Bastian Bar which was excellent, but not this time. Prior to our visit we had tried to book a table by emailing them and ringing 10 times. They did not reply to the email and none of our phone calls were answered. We decided to go and see if the booking had gone through. We were met by a very unhelpful woman who informed us that there was no booking in our name and that they did not allow walk ins for afternoon tea, but we had to book and pay for it 48 hours in advance. When we pointed out that we had emailed and rung without success she said that they must be a fault on the telephone! I would like to point out that the restaurant was empty and it was 2pm!, we decided to leave and go somewhere else instead, which we did and the attitude from the staff at the alternative place was 100 times better. After this experience I will not be going again and will not be recommending the Bastian ever again.
We were walk ins for breakfast at the Bastion bar /restaurant Shankley hotel this morning thinking it would be a lovely start to a day out visiting museums in Liverpool. We were told £15 each for a full English breakfast 3 of us sat at a table after 10 min they took our order (it was not busy) we ordered drinks 2 full breakfast & my son had scrambled eggs & beans which was also £15, Tea and coffee arrived quite promptly but our breakfast took half a hour. We asked for our eggs well done, the eggs came very soft and I crispy & overcooked the bacon was dry & hard, the whole breakfast was very disappointing and of a very poor standard. The staff were friendly about replacing the eggs but again waiting time for the egg to come separately from the rest of my breakfast. We were only told about self serve toast and sauces after we enquired about them when our breakfast had arrived. After the slow service and the very poor standard of the food we decided to cut our losses £45 & go somewhere else as we could not eat the breakfast. We did notice a different in the standard of service given to some customers (served befor us) possibility due to them staying at the hotel but as walk in customers the Service was slow, & their was no concern for the standard of food we were served . There were many excellent places to eat in Liverpool unfortunately Bastion was average at best & a very disappointing experience.
Restaurantji Recommends
We got the chicken satay and soup de jour (mushroom soup) the chicken satay was more or less a deconstruction of chicken satay as there was a slice of lime pot of peanut butter and 2 sliced bits of chicken on a stick where as the mushroom soup was blended bits of mushroom in water with fresh coriander it was horrendous needless to say it was returned and the manager offered to replace it but if these was the standard of the rest we decided not to the mains we didn't exmuch but they where lovely I had the beef it was slow cooked and the potatoe puree was nice and the cabbage was OK it was a step up from the starter but not what I'd expect from this type of restaurant
Friday night dinner was amazing massive vibe dj whilst you eat, staff accommodating and jade the manager especially goes out of her way for you! Highly recommended
Lovely surroundings but for a top hotel and restaurant the choice of wine is very disappointing
Fabulous evening celebrating 4 years of marriage returning every year since we got married at the Shankly Hotel I would like to thank Hollie and Ryan for making it special.Lovely food, great service thank you.Mr and Mrs D
Very good prices two spirit drinks for a £10! Only came in for drinks and was nice. They didn’t have rekorderling that day but was okay I got something else instead. Staff at bar were very friendly and helpful! Thank you