Excellent food from New menu. Staff very friendly .
Andrew Madican
Service was great, food and drinks to
Jimben Bennett
Overall food was ok steak was a bit tough but good value ,been before staff attentive so good 15%
Linda Ellison Ellison
Buffett and drinks following a family funersl.Richard was very helpful during the whole prosess of booking and arranging. Food buffet on the day was excellent. Would like to thank Richard and his staff for making the event really enjoyable.Parking: Plenty parking
Richard Lloyd
Walked in having previously tried to book days before,Told minimal food 1 hour wait.and despite being six of us told we could only be served in groups of three.!!!??? Made to feel unwelcome and like it was my fault we checked in.Unfortunately had ordered drinks, so had to stay and finish.Went to Nags Head and totally different approach.Understand now what's wrong with the hospitality sector and the grapes personifies perfectly.
Laika Matthews
Extremely disappointed in this visitWhen we arrived, it wasn't busy and as I was by grab machine with kids near bar, I could see no one had ordered in a whileI ordered and went to our table to wait.Cue nearly an hour later and still no sign.2 kids all day breakfasts& a loaded rare steak with sweet potato friesSpoke to whom I presume was bar manager who after 2 minutes came back and said it was just getting plated up.10/15 minutes later, it arrived.The kids looked nothing like breakfast & not sure what happened with toastMine?Onion rings were soft, rare steak was tough and I left half, sweet potato fries were lukewarm and soft so didn't touchVery disappointed
Philip Highton
Robin was exceptional, food lovely. Not been here for while.
Paul
There was only one person serving behind the bar and one person serving food. The bar was completely littered with empty glasses. We have visited the grapes a few times in the last few months, we like the atmosphere and the food is really good. We asked why there was a lack of staff and the answer was that the brewery would not give enough hours to potential future staff to make it worthwhile to work at the Grapes. We watched people leave when they noticed that there were upto six people waiting to be served and there was a one and a half hour wait for food. We find this disgraceful. MITCHELLS AND BUTLERS need to address the way the run this pub/restaurant before they lose all thier customers to another pub/restaurant three hundred yards away (The Nags Head) The manager worked really hard to keep the customers happy but we felt the pressure on him and the only person serving food was too much.
A generic chain pub, lacking real ale (Doom Bar only, plus lager, John Smiths, gin, cocktails, etc) and offering typical fare, including jerk chicken skewers, various nacho flavours, fish and chips, mixed grill. Experience was elevated by a friendly server, Jacqui, who arranged a bowl of chips while waiting, even though they were short staffed. Free parking and easy access.
Gwendoline Palmer
Food okay for what you pay, clean and tidy place with friendly helpful staff ?
Mikey
Last time wait was 1hr 10 mins. This time was told an hour but meal came in 20 mins. Much improved.Parking: Outside parking
Shelly Pano
Meal for 12 booked, kitchen very busy so delay on food but staff continually communicated with the party. Excellent service, lovely meal & very reasonable prices. Really pleased with all aspects. Will defo come
Eileen Williams
Nice pub,staff very friendly,food is good most of the time,nice atmosphere.
Excellent food from New menu. Staff very friendly .
Service was great, food and drinks to
Overall food was ok steak was a bit tough but good value ,been before staff attentive so good 15%
Buffett and drinks following a family funersl.Richard was very helpful during the whole prosess of booking and arranging. Food buffet on the day was excellent. Would like to thank Richard and his staff for making the event really enjoyable.Parking: Plenty parking
Walked in having previously tried to book days before,Told minimal food 1 hour wait.and despite being six of us told we could only be served in groups of three.!!!??? Made to feel unwelcome and like it was my fault we checked in.Unfortunately had ordered drinks, so had to stay and finish.Went to Nags Head and totally different approach.Understand now what's wrong with the hospitality sector and the grapes personifies perfectly.
Extremely disappointed in this visitWhen we arrived, it wasn't busy and as I was by grab machine with kids near bar, I could see no one had ordered in a whileI ordered and went to our table to wait.Cue nearly an hour later and still no sign.2 kids all day breakfasts& a loaded rare steak with sweet potato friesSpoke to whom I presume was bar manager who after 2 minutes came back and said it was just getting plated up.10/15 minutes later, it arrived.The kids looked nothing like breakfast & not sure what happened with toastMine?Onion rings were soft, rare steak was tough and I left half, sweet potato fries were lukewarm and soft so didn't touchVery disappointed
Robin was exceptional, food lovely. Not been here for while.
There was only one person serving behind the bar and one person serving food. The bar was completely littered with empty glasses. We have visited the grapes a few times in the last few months, we like the atmosphere and the food is really good. We asked why there was a lack of staff and the answer was that the brewery would not give enough hours to potential future staff to make it worthwhile to work at the Grapes. We watched people leave when they noticed that there were upto six people waiting to be served and there was a one and a half hour wait for food. We find this disgraceful. MITCHELLS AND BUTLERS need to address the way the run this pub/restaurant before they lose all thier customers to another pub/restaurant three hundred yards away (The Nags Head) The manager worked really hard to keep the customers happy but we felt the pressure on him and the only person serving food was too much.
The staff are great and always do their best.
Friendly staff. Clean and welcoming.
Restaurantji Recommends
A generic chain pub, lacking real ale (Doom Bar only, plus lager, John Smiths, gin, cocktails, etc) and offering typical fare, including jerk chicken skewers, various nacho flavours, fish and chips, mixed grill. Experience was elevated by a friendly server, Jacqui, who arranged a bowl of chips while waiting, even though they were short staffed. Free parking and easy access.
Food okay for what you pay, clean and tidy place with friendly helpful staff ?
Last time wait was 1hr 10 mins. This time was told an hour but meal came in 20 mins. Much improved.Parking: Outside parking
Meal for 12 booked, kitchen very busy so delay on food but staff continually communicated with the party. Excellent service, lovely meal & very reasonable prices. Really pleased with all aspects. Will defo come
Nice pub,staff very friendly,food is good most of the time,nice atmosphere.