Has to be the worst one I have experienced....the breakfast is guaranteed to be filled with grease or look like its been kicked around the floor avoid like the
Sarah Georgiou
The staff are slow there is always a long wait on food often the wrong order and you have to go back. It isn't the cleanest McDonald's the fat smells old. And there is vermin all around the
Aaron Winterson
Never get an order right when using drive through. Usually empty but kids run in and cause mayhem.
Connor Mather
Placed breakfast order on app and arrived at 11.01 and they said due to no longer serving breakfast foods that I couldn't receive my
Michael K
Terrible drive thru service 25 minutes wait for cheeseburger meal due to staff dealing with delivery drivers avoid
Cobi O
Quick service. I walked in at about 9.40pm. Not many customers, but it looked like they had a lot of deliveries going out. Fast, quick, and easy .
Jake Vickers
Go to the other one. Drive thru is pointless, you ALWAYS have to park up and wait 10 minutes. Yet somehow you still have to queue forever just to order. No point going inside, just full of delivery drivers.Order is always missing something, or cold, or both.Amazed they've not lost their franchise.
Stephen Avison
Surprisingly fast service considering how busy they were. 2 lovely ladies inside helping out. One cleaning up and the other chatting with customers.
Mark Tigges
Service a bit slow and more often than not something is missing from the order. Typical McDonalds food which serves it purpose and tastes nice, albeit could be a little hotter and fresher when served.
Neil
Called at lunchtime for a cup of tea to warm up on a chilly motorcycle ride. Car park was a jammed mess. Managed to get to an ordering screen after a couple of minutes’ wait, but its printer didn’t work. The counter was behind a scrum of Deliveroo and Just Eat drivers and more space was taken up by a metal rack of delivery orders which was just randomly parked in the middle of the restaurant. The tea came surprisingly quickly but I’m glad I didn’t order food.Parking: Tiny car park which is also the drive-through queue.
Still get the orders wrong, after so many years.Employ people with some brains may be not just kids so you don't have to pay them full money.
JoJo 1
The McDonalds in St Helens Retail Park was a disgrace today. Lots of crawlies around the window ledge + crawling onto our table. I didn't enjoy the food due to this. Awful.
CCF
Food was prompt and hot. Staff friendly. A few tables had not been cleaned but on the whole it was tidyParking: Car park can get busy and can be hard to get a space at busy times
Andrea C
I went through an empty drive through so great ordering experience until the final window to be asked to park up, no spaces to park up as the previous 10 cars where also asked to do the same! 20 minutes later and im still waiting whilst watching deliveroo and just eat drivers come and go!!! No longer a drive through more like an online ordering service i wonder whether they get commission from the delivery companies ?
Lucy M
Waited over 90 minutes for food it came ice cold couldn’t eat a thing! We received the wrong drinks too so didn’t like them and was yet again unable to drink them. This isn’t the first time I swore ages ago I would never come back as every single time there are multiple issues but I gave them benefit of the doubt again and now here I am having issues again. Need to stop employing kids and give some proper training. A blind monkey could do a better job
Has to be the worst one I have experienced....the breakfast is guaranteed to be filled with grease or look like its been kicked around the floor avoid like the
The staff are slow there is always a long wait on food often the wrong order and you have to go back. It isn't the cleanest McDonald's the fat smells old. And there is vermin all around the
Never get an order right when using drive through. Usually empty but kids run in and cause mayhem.
Placed breakfast order on app and arrived at 11.01 and they said due to no longer serving breakfast foods that I couldn't receive my
Terrible drive thru service 25 minutes wait for cheeseburger meal due to staff dealing with delivery drivers avoid
Quick service. I walked in at about 9.40pm. Not many customers, but it looked like they had a lot of deliveries going out. Fast, quick, and easy .
Go to the other one. Drive thru is pointless, you ALWAYS have to park up and wait 10 minutes. Yet somehow you still have to queue forever just to order. No point going inside, just full of delivery drivers.Order is always missing something, or cold, or both.Amazed they've not lost their franchise.
Surprisingly fast service considering how busy they were. 2 lovely ladies inside helping out. One cleaning up and the other chatting with customers.
Service a bit slow and more often than not something is missing from the order. Typical McDonalds food which serves it purpose and tastes nice, albeit could be a little hotter and fresher when served.
Called at lunchtime for a cup of tea to warm up on a chilly motorcycle ride. Car park was a jammed mess. Managed to get to an ordering screen after a couple of minutes’ wait, but its printer didn’t work. The counter was behind a scrum of Deliveroo and Just Eat drivers and more space was taken up by a metal rack of delivery orders which was just randomly parked in the middle of the restaurant. The tea came surprisingly quickly but I’m glad I didn’t order food.Parking: Tiny car park which is also the drive-through queue.
Restaurantji Recommends
Still get the orders wrong, after so many years.Employ people with some brains may be not just kids so you don't have to pay them full money.
The McDonalds in St Helens Retail Park was a disgrace today. Lots of crawlies around the window ledge + crawling onto our table. I didn't enjoy the food due to this. Awful.
Food was prompt and hot. Staff friendly. A few tables had not been cleaned but on the whole it was tidyParking: Car park can get busy and can be hard to get a space at busy times
I went through an empty drive through so great ordering experience until the final window to be asked to park up, no spaces to park up as the previous 10 cars where also asked to do the same! 20 minutes later and im still waiting whilst watching deliveroo and just eat drivers come and go!!! No longer a drive through more like an online ordering service i wonder whether they get commission from the delivery companies ?
Waited over 90 minutes for food it came ice cold couldn’t eat a thing! We received the wrong drinks too so didn’t like them and was yet again unable to drink them. This isn’t the first time I swore ages ago I would never come back as every single time there are multiple issues but I gave them benefit of the doubt again and now here I am having issues again. Need to stop employing kids and give some proper training. A blind monkey could do a better job