Booked a table for a party of 7, food and service lovely and everyone enjoyed it. Great atmosphere although did think the music was a bit loud.The downside: everyone looked at menu online before going, much more expensive on the night, need to update website.Also a 10% service charge added to bill. Not expecting that! Didn't see that stated anywhere.
christina papadopoulou
Lucy, our server was amazing and very helpful. The food was very good and the atmosphere was very welcoming.
Caroline Elizabeth
Such a shame that the service and attitude of staff let this place down. We don't eat meat so the fact they had a fair few fish options made the place really appealing to us....everything we ordered they didnt have! Settled for the only option which was Red Mullet - which was 'ok' at best! Also our sides didn't arrive, had to ask twice for them. Service is odd with several young servers all waiting on the same table so you get ask anyhting nobody knows whats been ordered, asked etc.... All being said we gave benefit of the doubt and booked again using online booking system, this time bringing our friends with us. We paid £20 deposit to make the booking. Our friends had to cancel last minute due to child sickness, my husband and I still dined, had a 3 course meal each but when we go the bill they refused to deduct the £20 deposit stating it was because our friends couldn't make it. There were plenty of empty tables so it wasn't like they had turned business away, plus we spent a decent amount of money anyway, over £100! I suggested they deduct just £10 as I appreciated it was half a booking but that was a certain no no! It just makes no sense, if we booked over the phone we wouldn't have paid a deposit and therefore not penalised, not very fair at all. After an akward, what felt like a confrutation, with the female manager, we just gave up and paid as she was making a scene with us and made us very very uncomfortable. Safe to say that refusing to deduct our £20 deposit and us having to pay £20 EXTRA for a £100 meal, has cost them our custom in the future. We would never return to an establishment that treat their customers like this. Terrible & what we consider greedy business! Just be aware, the service and treatment is shocking.
Richard Woods
Excellent service highly
Adrian Melling
Such a lovely place food excellent and very friendly atmosphere definitely recommend and will visit again
Carole Owen
Absolutely beautiful "Lamb New Era"Great service even from the ladies who were training.Lovely atmosphere, very
Amanuel Hakim
Perfectly seasoned shawerema
Kylie Dixon
We dined here for the first time on Friday evening. Wow, this place is fantastic. Our host was Jane, she was delightful. The food was absolutely delicious. I had lamb with sweet potatoes, and my husband had stuffed peppers. We wasn't dissapointed, the food was amazing, very tasty and full of flavour. Great portion sizes too. We can't wait to return again to sample something else from the menu. Thank you Jane for a lovely evening. ?
Me n 'im
Have had takeaway from here many times and the food is always good. Today we dined in the restaurant and everything was just as good in person with the addition of great customer
George Voulgarelis
Lovely food, lovely atmosphere, excellent service....!!!Vegetarian options: Recommend Greek salad, Brian ( mixed vegetables cooked in the oven), Gemista ( staffed tomatoes with rice, chopped peppers, and herbs) and delicious oven traditionally cooked potatoes .... I might missing some other veg dishes ?Parking: After 18:00 no need to pay for parking every where....Kid-friendliness: A sufficient variation of kids dishes, floor stuff very friendly with kidsWheelchair accessibility: Entrance leveled to pavement, no steps...
the food was so lovely and we had a great time, would definitely come back again soon!!
Dean
Been to The New Era Greeks 4 times now in recent months and most recently, Christmas Eve. The food has always been phenomenal - really, really good quality and not too long wait on food from ordering. The front of house service however, is lacking and needs improving. Drink orders/delivery is painstakingly slow despite there being ample staff available. It should be a given that your drink order should be taken within 5 mins of sitting down and you should never need to ask for more drinks throughout your meal. Furthermore, the younger waitresses need to smile more - it's part of the job!Despite the service, which is easily remedied, I would recommend this restaurant and I will be returning just for the food alone.
CarlS2480
Booked in for New Year’s Eve as always great service good entertainment great homemade Greek cuisine at its best, wishing all the staff every success in 2024
Claire Bayley
We regularly get takeaways but had never dined in until last night and will 100% be going again. The food is amazing, the staff and service are impecable. Lovely place , highly
Booked a table for a party of 7, food and service lovely and everyone enjoyed it. Great atmosphere although did think the music was a bit loud.The downside: everyone looked at menu online before going, much more expensive on the night, need to update website.Also a 10% service charge added to bill. Not expecting that! Didn't see that stated anywhere.
Lucy, our server was amazing and very helpful. The food was very good and the atmosphere was very welcoming.
Such a shame that the service and attitude of staff let this place down. We don't eat meat so the fact they had a fair few fish options made the place really appealing to us....everything we ordered they didnt have! Settled for the only option which was Red Mullet - which was 'ok' at best! Also our sides didn't arrive, had to ask twice for them. Service is odd with several young servers all waiting on the same table so you get ask anyhting nobody knows whats been ordered, asked etc.... All being said we gave benefit of the doubt and booked again using online booking system, this time bringing our friends with us. We paid £20 deposit to make the booking. Our friends had to cancel last minute due to child sickness, my husband and I still dined, had a 3 course meal each but when we go the bill they refused to deduct the £20 deposit stating it was because our friends couldn't make it. There were plenty of empty tables so it wasn't like they had turned business away, plus we spent a decent amount of money anyway, over £100! I suggested they deduct just £10 as I appreciated it was half a booking but that was a certain no no! It just makes no sense, if we booked over the phone we wouldn't have paid a deposit and therefore not penalised, not very fair at all. After an akward, what felt like a confrutation, with the female manager, we just gave up and paid as she was making a scene with us and made us very very uncomfortable. Safe to say that refusing to deduct our £20 deposit and us having to pay £20 EXTRA for a £100 meal, has cost them our custom in the future. We would never return to an establishment that treat their customers like this. Terrible & what we consider greedy business! Just be aware, the service and treatment is shocking.
Excellent service highly
Such a lovely place food excellent and very friendly atmosphere definitely recommend and will visit again
Absolutely beautiful "Lamb New Era"Great service even from the ladies who were training.Lovely atmosphere, very
Perfectly seasoned shawerema
We dined here for the first time on Friday evening. Wow, this place is fantastic. Our host was Jane, she was delightful. The food was absolutely delicious. I had lamb with sweet potatoes, and my husband had stuffed peppers. We wasn't dissapointed, the food was amazing, very tasty and full of flavour. Great portion sizes too. We can't wait to return again to sample something else from the menu. Thank you Jane for a lovely evening. ?
Have had takeaway from here many times and the food is always good. Today we dined in the restaurant and everything was just as good in person with the addition of great customer
Lovely food, lovely atmosphere, excellent service....!!!Vegetarian options: Recommend Greek salad, Brian ( mixed vegetables cooked in the oven), Gemista ( staffed tomatoes with rice, chopped peppers, and herbs) and delicious oven traditionally cooked potatoes .... I might missing some other veg dishes ?Parking: After 18:00 no need to pay for parking every where....Kid-friendliness: A sufficient variation of kids dishes, floor stuff very friendly with kidsWheelchair accessibility: Entrance leveled to pavement, no steps...
Restaurantji Recommends
Birthday meal. Beautiful starters and mains.
the food was so lovely and we had a great time, would definitely come back again soon!!
Been to The New Era Greeks 4 times now in recent months and most recently, Christmas Eve. The food has always been phenomenal - really, really good quality and not too long wait on food from ordering. The front of house service however, is lacking and needs improving. Drink orders/delivery is painstakingly slow despite there being ample staff available. It should be a given that your drink order should be taken within 5 mins of sitting down and you should never need to ask for more drinks throughout your meal. Furthermore, the younger waitresses need to smile more - it's part of the job!Despite the service, which is easily remedied, I would recommend this restaurant and I will be returning just for the food alone.
Booked in for New Year’s Eve as always great service good entertainment great homemade Greek cuisine at its best, wishing all the staff every success in 2024
We regularly get takeaways but had never dined in until last night and will 100% be going again. The food is amazing, the staff and service are impecable. Lovely place , highly