Caffè Nero

353 Lord St, Southport
01704 513700

Recent Reviews

Marc Melander

Takeaway latte and bacon roll - very nice as always. Than ks to Joe and Damien for help with a recalcitrant app too ! Recommended. Thanks from

Ua Ka

As of December 13, 2023, Nero Caffe must allocate funds to revitalize its older coffee establishments, such as the one depicted in the photos, plagued by outdated and worn-out furniture, along with dysfunctional toilets. Similar issues afflict the Lord Street, Chapel Street Southport, and Formby branches.Instead of a declining coffee shop, let's aim for an authentic Italian experience. The optimal solution involves temporarily closing this store for renovations and directing patrons to the Chapel Street location. Subsequently, a similar approach can be taken when the Lord Street branch reopens.Your customers deserve a genuine Italian atmosphere with pristine surroundings, stylish furniture, and modern, well-maintained restrooms – that's what they're investing in.------The Caffè Nero establishment in question is regrettably characterized by an unfavorable and pervasive musky aroma, which has the potential to detract from the overall customer experience. While the quality of the coffee remains acceptable, it is noteworthy that the exterior seating arrangement is situated in close proximity to a refuse receptacle, which may inadvertently diminish the ambiance for patrons seeking an enjoyable and serene environment.A prudent consideration for enhancing this particular establishment would involve an earnest evaluation of its interior infrastructure and layout. Comparatively speaking, the current state of the store appears to lag behind prevailing contemporary standards observed in other esteemed coffee shops. Therefore, a strategic and comprehensive refurbishment initiative, encompassing an updated layout and modernized design elements, is strongly recommended.By aligning the physical attributes of the Caffè Nero store with the refined and progressive norms set forth by the broader coffee industry, there exists a compelling opportunity to not only rectify the present shortcomings but also to elevate the establishment into a more desirable destination for discerning patrons. Such an endeavor would undoubtedly contribute to fostering a heightened sense of customer satisfaction and loyalty, thereby fortifying the store's position within the competitive landscape.

Graham Stewart

As coffee shops go the prices are very reasonable. Staff were pleasant and kept the place tidy.Nice atmosphere. Great place to meet for a chat and a snack or just a quiet coffee on your own.

Gerry Abraham

Coffee great and sandwiches freshToilets absolute disgrace look like they have never been cleaned since they were installed no toilet paper and sink filthyFloor was soaking wet either water or urine couldn’t tell and they sell food here

K

Went here for a quick breakfast before a long trip. After a short wait in the queue, I placed my order, and my macchiato was quickly ready. I went to a table to enjoy it along with a premade sandwich I had taken while still in the queue. Both were pretty good, though the coffee was a bit too strong and bitter for my taste.My Verdict: 7/10Adequate.

norman woodward

Good coffee, nice cakes , staff pleasant cafe clean .

Denis O Brien

Good coffee in a fairly new, attractively decorated establishment

karl sabino

I got a pretty bad cappuccino from here.Weak coffee, over-steamed milk that tasted of nothing.

Wei Kang Yap

Nice coffee made with perfect atmosphere

Paul Simmonds

Wasn't the best. Staff gave me the impression they would rather be somewhere else, and although on the one hand you can understand, they are there now so best just smile and do the best job they can. Instead it was like being in a morgue. The iced frapicino lacked any pazazi, no whipped cream or anything. The tables were all covered in used mugs, glasses, trays and napkins. There wasn't anyone obviously clearing the tables and this was quite soon after opening on a Sunday morning.

hexadec

Great coffee and cakes. Nero's always seem very slow at cleaning the tables, this place is no exception.

Merle Biberfield

It's in the best location, the coffee made well and the Baristas are friendly.

Richard Baker

The coffee and food were excellent as was the service a member of staff carried our order to the table as they could see I have arthritis in my kneesKid-friendliness: Children are more than welcomeWheelchair accessibility: The entrance is OK for wheelchairs

B L

Nice staff but this place is really dirty. Floors thick with dirt, cobwebs and grubby furniture. Needs to a proper deep clean

Nico R

Service with an attitude . Surly barista . Don’t bother, go next door to the independent coffee shop. Better coffee, friendlier service

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