Service a bit slow but good. Early is good less people. Just another chain coffee shop. Better independent shops around.
Simon Holland
Queues in any Costa shop are always very long to long for me
stephen ackers
Great staff but a poor environment. In need of a revamp compared to other Costa
rubyrose1471
Toilets where filthy and no toilet roll- served by 3 different members of staff for one order which was just strange it was one cake and one drink the girl who I assume was in charge spoke to other staff like they was below her she had a bad attitude with customers and with the other staff really bad vibe - will not be coming back
Harry J
Came in for a quick brew before work. I accidentally knocked it over the server was very nice and got me a new one
Joanne McCarthy
My visit a month or so ago was good and I had to queue a little longer than I expected but I got served eventually and used one of my free vouchers.I had a tuna panini with mayonnaise and cheese and a big mug of cappuccino, my sister had a pot of tea along with my Mum too and she had a toasted ham and cheese sandwich ? mum also had a crossiant with butter and jam. All was delicious and the atmosphere was good too. I then used the toilet which they had downstairs and it is good for disabled people too.
Nicholas Lapsley
My ice coffee was spot on but the service was slow as there were only two staff on. Probably need to consider getting a least one or two more staff in.
Ali Ball
Visited today for a bank holiday Costa treat. Friendly welcoming and efficient service. The teamwork and rapport between Emily, Robbie and David was fantastic to see and added to the warm, welcoming and upbeat atmosphere. True customer service with a smile. The whole experience was full of positivity and vibrance. Despite being busy the shop was clean and the staff still engaged with every customer in a professional manner. Well done Costa, your staff are a true asset and an outstanding representation of your company. 100% recommended.
stuart mcdonald
One of the best Costas. Service always excellent and not sure why but the coffee always seems better here. More attention to detail than a lot of stores.
Ben Wareing
Its a Costa you know what you are getting when you go in. But I feel there is something about this store. The staff always look fed up and overworked. I believe its down to the management of this place and not the staff as I have had multiple bad experiences with different members. I do think the management seriously needs addressing in here.
I ordered a mango Berry bubble tea but I got a frappe when we asked again we got the same drink. Very poor service too.
allan mac
Friendly staff and good
Steven A
Dirty cutlery and when I asked for a clean knife ( one given was full of fingerprints) was told "it had been through the dishwasher - he then swapped it for another and ha ded it to me while holding the knife part! How this place has a 5 star rating for food god only knows! Go to one of the other cafes is my advice
Mel ll
Love this shop ... fantastic range and value for money also the staff work so hard to keep the Ques down ...always give me a pup cup for the dog so he can enjoy a drink to while we sit outside
Susan Reid
Fantastic service from the lovely girl with pony tailVery nice young lady.Frappes were amazing and the refreshers were also enjoyed by my daughter
Service a bit slow but good. Early is good less people. Just another chain coffee shop. Better independent shops around.
Queues in any Costa shop are always very long to long for me
Great staff but a poor environment. In need of a revamp compared to other Costa
Toilets where filthy and no toilet roll- served by 3 different members of staff for one order which was just strange it was one cake and one drink the girl who I assume was in charge spoke to other staff like they was below her she had a bad attitude with customers and with the other staff really bad vibe - will not be coming back
Came in for a quick brew before work. I accidentally knocked it over the server was very nice and got me a new one
My visit a month or so ago was good and I had to queue a little longer than I expected but I got served eventually and used one of my free vouchers.I had a tuna panini with mayonnaise and cheese and a big mug of cappuccino, my sister had a pot of tea along with my Mum too and she had a toasted ham and cheese sandwich ? mum also had a crossiant with butter and jam. All was delicious and the atmosphere was good too. I then used the toilet which they had downstairs and it is good for disabled people too.
My ice coffee was spot on but the service was slow as there were only two staff on. Probably need to consider getting a least one or two more staff in.
Visited today for a bank holiday Costa treat. Friendly welcoming and efficient service. The teamwork and rapport between Emily, Robbie and David was fantastic to see and added to the warm, welcoming and upbeat atmosphere. True customer service with a smile. The whole experience was full of positivity and vibrance. Despite being busy the shop was clean and the staff still engaged with every customer in a professional manner. Well done Costa, your staff are a true asset and an outstanding representation of your company. 100% recommended.
One of the best Costas. Service always excellent and not sure why but the coffee always seems better here. More attention to detail than a lot of stores.
Its a Costa you know what you are getting when you go in. But I feel there is something about this store. The staff always look fed up and overworked. I believe its down to the management of this place and not the staff as I have had multiple bad experiences with different members. I do think the management seriously needs addressing in here.
Restaurantji Recommends
I ordered a mango Berry bubble tea but I got a frappe when we asked again we got the same drink. Very poor service too.
Friendly staff and good
Dirty cutlery and when I asked for a clean knife ( one given was full of fingerprints) was told "it had been through the dishwasher - he then swapped it for another and ha ded it to me while holding the knife part! How this place has a 5 star rating for food god only knows! Go to one of the other cafes is my advice
Love this shop ... fantastic range and value for money also the staff work so hard to keep the Ques down ...always give me a pup cup for the dog so he can enjoy a drink to while we sit outside
Fantastic service from the lovely girl with pony tailVery nice young lady.Frappes were amazing and the refreshers were also enjoyed by my daughter