I was taking my kids round the drive through when I saw several rats running out of the back door. This issue should be
ItzLeon
We had ordered 3 double Sausage McMuffins, one with no egg and two with no egg and no cheese. Instead, they gave us 2 double Sausage McMuffins, both with cheese on them! I am outraged at this!!!
Shaun Lewis
Missed items off order never received chicken wrap that I ordered, got happy meal wrong gave me 2 x chicken nuggets meal instead of cheese burger happy
James Parry
Can’t do less than 1 star unfortunately.Ordered some food through McDonald’s app, only drinks showed up so phoned the restaurant and they said ‘oh yeah we forgot to send the food, is there any chance you can come and pick it up?’Sort of defeating the object of a mcdelivery really, they couldn’t provide me a refund either so had to sit on the phone to Uber for an hour for them to only refund me the food and still charge me for the delivery I didn’t receive so now I’m a tenner down with no food - amazing.
Tijmen wiesenekker
Awful attempt at a burger am constantly amazed how the masses have been brainwashed into believing this is good food!!!! 16 ingredients in there chips FFS!!!
Holly Beaver
Very pleased with the work ethic of the older workers. Pleasure to have breakfast with McDonald’s :)
Amanda Quirk
Never get the right order. Manager was very rude and also rude and degrading to older cleaner who was working very
David Hopwood
Order machines faulty and slow. Receipt printers do not work and it does not display your order number. Staff ability to help is limited . They seem understaffed .
SoftGirl
ALWAYS food missing from your order if you use the drive thru. Then when you do return to ask for the food thats missing some staff get rude.Not acceptable!!
Kathryn Mccartan
Can't give 0 stars went with husband 3 idiots decide to come in sit down not order cursing and swearing with kids sitting nearby. Few families moved tables. After half hour our order still not brought to us so went to see where it was. During this a staff member told the 3 blokes to leave. I returned to my table asked husband to move as felt uncomfortable only to then be verbally abused and my husband was threatened to be stabbed thinking we had complained about them when they were told to leave. They then waited outside making threats and gestures. Management did absolutely nothing saying she was too busy sorting out a broken order screen so police were called with said manager hiding in the back. Turns out they were from Wrexham one had a warrant out for his arrest and another was arrested on site. All the time there were families and kids in the vicinity. God only knows what would have happened if we had just left on our own. Absolutely disgusted with staff behaviour and the manager needs to remember her customers are keeping her in a job
I've just sat in the drive through a queue for 30 minutes. Useless staff, with no apology or response for the long wait. Considering its supposed to be a fast food chain. This is unacceptable. It was 3pm, so it's not like its a busy time for food orders.
Martina Smith
Very slow service - it took us 30min through Drive Tru.The food wasn’t to their usual standards. Horrible soggy chips tastes like they were done in oil that wasn’t fresh and even the coffee had a weird taste. We didn’t enjoy it at all. We definitely won’t be coming back there.
Nick Wardman
Never, ever, under any circumstance order food to be delivered from here. It’ll turn up with half the order missing every single time.It’s happened to us so many times that Uber Eats have refused to refund us because it’s showing as a pattern of behaviour.They are stealing and getting away with it.
Annie-Rose Done
Today I went to Upton Mcdonalds Wirral.We were told to "park up" and waited for 10 minutes. Usually it is longer but instead we got all of the food that we ordered but no drinks. We have come to this McDonalds many times and there is always something wrong. Do better, I really recommend Prenton or Bidston.
Carli Spraggett
The service is always good here , they do try , the atmosphere is a bit cold , but I think its due to being so busy . Its always clean , always willing to help , the food is okay , it fills your stomach.
I was taking my kids round the drive through when I saw several rats running out of the back door. This issue should be
We had ordered 3 double Sausage McMuffins, one with no egg and two with no egg and no cheese. Instead, they gave us 2 double Sausage McMuffins, both with cheese on them! I am outraged at this!!!
Missed items off order never received chicken wrap that I ordered, got happy meal wrong gave me 2 x chicken nuggets meal instead of cheese burger happy
Can’t do less than 1 star unfortunately.Ordered some food through McDonald’s app, only drinks showed up so phoned the restaurant and they said ‘oh yeah we forgot to send the food, is there any chance you can come and pick it up?’Sort of defeating the object of a mcdelivery really, they couldn’t provide me a refund either so had to sit on the phone to Uber for an hour for them to only refund me the food and still charge me for the delivery I didn’t receive so now I’m a tenner down with no food - amazing.
Awful attempt at a burger am constantly amazed how the masses have been brainwashed into believing this is good food!!!! 16 ingredients in there chips FFS!!!
Very pleased with the work ethic of the older workers. Pleasure to have breakfast with McDonald’s :)
Never get the right order. Manager was very rude and also rude and degrading to older cleaner who was working very
Order machines faulty and slow. Receipt printers do not work and it does not display your order number. Staff ability to help is limited . They seem understaffed .
ALWAYS food missing from your order if you use the drive thru. Then when you do return to ask for the food thats missing some staff get rude.Not acceptable!!
Can't give 0 stars went with husband 3 idiots decide to come in sit down not order cursing and swearing with kids sitting nearby. Few families moved tables. After half hour our order still not brought to us so went to see where it was. During this a staff member told the 3 blokes to leave. I returned to my table asked husband to move as felt uncomfortable only to then be verbally abused and my husband was threatened to be stabbed thinking we had complained about them when they were told to leave. They then waited outside making threats and gestures. Management did absolutely nothing saying she was too busy sorting out a broken order screen so police were called with said manager hiding in the back. Turns out they were from Wrexham one had a warrant out for his arrest and another was arrested on site. All the time there were families and kids in the vicinity. God only knows what would have happened if we had just left on our own. Absolutely disgusted with staff behaviour and the manager needs to remember her customers are keeping her in a job
Restaurantji Recommends
I've just sat in the drive through a queue for 30 minutes. Useless staff, with no apology or response for the long wait. Considering its supposed to be a fast food chain. This is unacceptable. It was 3pm, so it's not like its a busy time for food orders.
Very slow service - it took us 30min through Drive Tru.The food wasn’t to their usual standards. Horrible soggy chips tastes like they were done in oil that wasn’t fresh and even the coffee had a weird taste. We didn’t enjoy it at all. We definitely won’t be coming back there.
Never, ever, under any circumstance order food to be delivered from here. It’ll turn up with half the order missing every single time.It’s happened to us so many times that Uber Eats have refused to refund us because it’s showing as a pattern of behaviour.They are stealing and getting away with it.
Today I went to Upton Mcdonalds Wirral.We were told to "park up" and waited for 10 minutes. Usually it is longer but instead we got all of the food that we ordered but no drinks. We have come to this McDonalds many times and there is always something wrong. Do better, I really recommend Prenton or Bidston.
The service is always good here , they do try , the atmosphere is a bit cold , but I think its due to being so busy . Its always clean , always willing to help , the food is okay , it fills your stomach.