Went to the Royal Garden for a family meal. We've been many times in the past with no issues. This time, the whole experience was poor. We ordered starters, then waited 30 minutes for starters that never arrived. When we asked, they didn't know what had happened to them so we had to order again.When the starters finally arrived, the order was wrong, and one of the items was cold. Not just lukewarm, but actually stone cold in the middle. The young lad serving us was apologetic, but the older woman who appeared to be in charge was abrasive and rude. We weren't made to feel welcome.When paying, I mentioned the problems (30-minute wait for food, having to order a course twice, wrong order, cold food). I asked for a reduction in the bill. The older woman refused. Her excuse was that we got our food eventually and that it wasn't just us; other people had to wait as well!Because of the problems, the whole meal took 2 hours. The young waiter & waitress that served us were great, but the people in charge didn't seem to care that customers were not having a good time. Not once were we asked if we wanted to order more drinks.Really disappointing. We won't be back.
Jamie Smith
Delicious and
Simon Rodford
Expensive food, bad portions, terrible staff and service. Chicken appeared processed and had a mushy texture. Avoid at all cost.
Skye Peat
Poor service and the quality really isn't anything special. We went in with someone who had an allergen so didn't want to risk eating anything other than chips, we asked if they would order them off the normal menu rather than the all you can eat menu. They said they were too busy to have someone order off the normal menu, even though they did chips on the all you can eat. Very greedy and not thinking about their customers. Very disappointed, as our friend had to sit there and not eat anything all night.
Mark Brown
Would recommend highly going your here for a
George Hunter
After specifically asking how long it would take as had other food to collect for my family was told 15-20mins, after collecting other foods, I arrived 25mins after placing the order. I enquired and was told 2mins which i thought was odd but they were busy. After waiting another 5-7mins I enquired again to find out they had forgotten my order.. All i get is a sorry.. All the other food in the car is now cold by the time i got home.. so family treat night was ruined.. wont be using them again....
Kevan McKelvie
Reviews tend to be just for the very good or the very bad and this was bad; possibly the worst Chinese takeaway I have ever tasted. It was crude, stodgy and having little relationship to the subtlety of flavours and textures one expects . A real disappointment after some positive comments from family so hopefully a one off blip.
Joe Manning
A brilliant all you can eat with fresh dishes served to your table.Parking: Very limited parking spaces
Charlotte Farrow
Love this place as a guilty pleasure the food is divine and always so hot and fresh - the salt squid is the best!
Sharon Bird
Friendly, very accommodating, attentive and the food was cooked to perfection
Great dining experience, lovely fresh food in a friendly environment, great place to visit with friends.
Amy T
I had high hopes for this.. but I have to say it was horrendously expensive and just an awful experience. Working in customer myself the staff need some retraining. We were met with a lady who very clearly didn’t want us to be there, I booked via FB and had written confirmation of our booking - 3 times I was asked if we had booked which was frustrating as the restaurant was less that 20% full. No explanation of how the menu worked despite us explaining this was our first time. The food was mediocre at best… having to order buffet food causes an issue that is just not needed, how you can order only 4 dishes to suit everyone if you are in a larger party baffles me! It’s just a bit bonkers! Ribs were fatty with no meat, soups very salty, duck served with barely any spring onion or cucumber ??♀️ beef chewy and just poor quality. Another couple arrived whilst we were eating, they were made to feel so uncomfortable by the waitress I am surprised that they stayed if I am honest. Almost £80 for lunch for 2 adults and a 10 year old. We left feeling extremely dissatisfied and like we had been an inconvenience, we eat Chinese at least once a week - we won’t be back. I honestly think save your money and go else where.
Carl Woodrow
5 star service and
Johnathan Hall
Some of the best Asian food I've ever had. The best in our local town of Attleborough regularly get both takeaway and sit in wonderful service, nice modern atmosphere, clean, the all you can eat is great value. Portions are good and taste is amazing service is prompt and friendly I'd highly recommend. Keep up the good work.Vegetarian options: Good rangeParking: When it's busy it can be difficult to park and get around the car park not a fault of the restaurant but the property is on a main road junction and makes the car park an awkward shape.
Went to the Royal Garden for a family meal. We've been many times in the past with no issues. This time, the whole experience was poor. We ordered starters, then waited 30 minutes for starters that never arrived. When we asked, they didn't know what had happened to them so we had to order again.When the starters finally arrived, the order was wrong, and one of the items was cold. Not just lukewarm, but actually stone cold in the middle. The young lad serving us was apologetic, but the older woman who appeared to be in charge was abrasive and rude. We weren't made to feel welcome.When paying, I mentioned the problems (30-minute wait for food, having to order a course twice, wrong order, cold food). I asked for a reduction in the bill. The older woman refused. Her excuse was that we got our food eventually and that it wasn't just us; other people had to wait as well!Because of the problems, the whole meal took 2 hours. The young waiter & waitress that served us were great, but the people in charge didn't seem to care that customers were not having a good time. Not once were we asked if we wanted to order more drinks.Really disappointing. We won't be back.
Delicious and
Expensive food, bad portions, terrible staff and service. Chicken appeared processed and had a mushy texture. Avoid at all cost.
Poor service and the quality really isn't anything special. We went in with someone who had an allergen so didn't want to risk eating anything other than chips, we asked if they would order them off the normal menu rather than the all you can eat menu. They said they were too busy to have someone order off the normal menu, even though they did chips on the all you can eat. Very greedy and not thinking about their customers. Very disappointed, as our friend had to sit there and not eat anything all night.
Would recommend highly going your here for a
After specifically asking how long it would take as had other food to collect for my family was told 15-20mins, after collecting other foods, I arrived 25mins after placing the order. I enquired and was told 2mins which i thought was odd but they were busy. After waiting another 5-7mins I enquired again to find out they had forgotten my order.. All i get is a sorry.. All the other food in the car is now cold by the time i got home.. so family treat night was ruined.. wont be using them again....
Reviews tend to be just for the very good or the very bad and this was bad; possibly the worst Chinese takeaway I have ever tasted. It was crude, stodgy and having little relationship to the subtlety of flavours and textures one expects . A real disappointment after some positive comments from family so hopefully a one off blip.
A brilliant all you can eat with fresh dishes served to your table.Parking: Very limited parking spaces
Love this place as a guilty pleasure the food is divine and always so hot and fresh - the salt squid is the best!
Friendly, very accommodating, attentive and the food was cooked to perfection
Restaurantji Recommends
Always
Great dining experience, lovely fresh food in a friendly environment, great place to visit with friends.
I had high hopes for this.. but I have to say it was horrendously expensive and just an awful experience. Working in customer myself the staff need some retraining. We were met with a lady who very clearly didn’t want us to be there, I booked via FB and had written confirmation of our booking - 3 times I was asked if we had booked which was frustrating as the restaurant was less that 20% full. No explanation of how the menu worked despite us explaining this was our first time. The food was mediocre at best… having to order buffet food causes an issue that is just not needed, how you can order only 4 dishes to suit everyone if you are in a larger party baffles me! It’s just a bit bonkers! Ribs were fatty with no meat, soups very salty, duck served with barely any spring onion or cucumber ??♀️ beef chewy and just poor quality. Another couple arrived whilst we were eating, they were made to feel so uncomfortable by the waitress I am surprised that they stayed if I am honest. Almost £80 for lunch for 2 adults and a 10 year old. We left feeling extremely dissatisfied and like we had been an inconvenience, we eat Chinese at least once a week - we won’t be back. I honestly think save your money and go else where.
5 star service and
Some of the best Asian food I've ever had. The best in our local town of Attleborough regularly get both takeaway and sit in wonderful service, nice modern atmosphere, clean, the all you can eat is great value. Portions are good and taste is amazing service is prompt and friendly I'd highly recommend. Keep up the good work.Vegetarian options: Good rangeParking: When it's busy it can be difficult to park and get around the car park not a fault of the restaurant but the property is on a main road junction and makes the car park an awkward shape.