Papa John's Pizza

207 Plumstead Road, Norwich
01603 709090

Recent Reviews

Imran Khalid

Nice food ?

Rachel B

Disgusting location. Took payment 3 times for a pizza I didn't even get. Clearly website technical issues. I called up to get help. He couldn't even understand anything I was saying. I explained multiple times I've been charged 3 times and the pizza hasn't even gone through. He kept saying £3 for a pizza? So I asked if I could please speak to someone else. I got a manager who got very annoyed with me, shouted "what do you want me to do about it" ? Disgraceful. He acted like he was the aggrieved in this situation. I called a few days after and got Darren who is always polite and can understand me. He said he can't help and to get a refund from my bank. I called my bank and they said they can't do anything until 15 works days have passed. I don't believe that Papa John's couldn't have helped me get a refund. If I was rude and impolite I could understand the reluctance to help me but I was understanding and polite. I'm now annoyed as I've been charged near £60 for a pizza I didn't receive and have to wait weeks to even get my money back. Most can't go without that amount of money in the current climate. And I find it awful they just don't care about their customers or circumstances. I've been a customer for years, I don't feel valued and won't order again.

Louie Marshall

I just purchased a Large pizza from here for £9.99. The gentleman who served me was extremely polite and even delivered the pizza to my office a few doors down the street! We need more people and pizzas like this in the world! (The pizza was amazing)

Order often. Delivery guys always friendly and the staff inside very polite and helpful. Even gave us free garlic stuffed crust to try.

AARON

Order often. Delivery guys always friendly and the staff inside very polite and helpful. Even gave us free garlic stuffed crust to try.

Crystxl.14

The food always arrives hot and is always delicious as well. Staff are friendly and the delivery time is amazing! Always seems to come about 10-15 mins after ordering. I definitely recommend this place!Vegetarian options: Good options for both vegetarians and vegans!

Sean Sugar

Great food, great service, good vegan options. Can't recommend enough.

brandon jones

Ordered a large double pepperoni and a large meat feast. This was one of the best pizzas I've had in a long time. Cooked to perfection with great flavours. Great customer service and definitely will be going back

Zak Testa

Papa John's has really changed in the last few years and not for the better.I can't say whether it's this Papa John's or the chain as a whole but the pizzas are just flat and unflavorsome. The dough has really changed and completely different to what it used to be.Me and my wife just had two pizzas and both mid way through eating them agreed it wasn't the same and was awful. So sad Papa John's used to be a real treat and now it's average at best.

Z T

Papa John's has really changed in the last few years and not for the better.I can't say whether it's this Papa John's or the chain as a whole but the pizzas are just flat and unflavorsome. The dough has really changed and completely different to what it used to be.Me and my wife just had two pizzas and both mid way through eating them agreed it wasn't the same and was awful. So sad Papa John's used to be a real treat and now it's average at best.

nikhil rudrarapu

Interior is not the same as other papa johns but food is very nice

Dianne Gowen

Ordered online, love these pizzas, all dishes have tried would highly recommend, better than domino's, hot, fresh.

Dare2 Live3

Amazing food, good deals and quick service. Thank you

morgan wilson

Apparently my deal wasn't available for delivery but it was on their delivery deal page. I have had nothing but problems with the website and the staff. I AM DONE

Shannon aldborough

Awful customer service and communication. no manger available to help the poor staff member who didn't know what he was doing.

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