The Subway in Thetford was always a good place to go to for lunch, especially nowadays with the options to create your own subways. I particularly liked the Subway Melt when it was a thing which was freshly baked bread stuffed with tender sliced turkey breast, ham, crispy bacon, melted cheese and I'd have honey mustard sauce with it and no salad, it really was premier, I know I can make it nowadays but it's nice to just ask for a subway melt and have it done to perfection, toasted of course!
L2857HSdawnm
I'm reviewing on trip advisor as I couldn't find anywhere on Subway website to give feedback about Diane and how she was the only one who appeared to be working this day. (Saturday 5th August) She is a credit to you Subway. She was friendly, professional and efficient and didn't stop! There were other people in subway uniforms wandering about or sitting down, but while we were there eating our lunch which she had prepared, whilst also putting things in the oven, taking things out, sorting delivery orders and doing a hundred other things, the others just floated about not really contributing at all. Diane made our visit very good, we enjoyed the food which was lovely and fresh and would be back. I hope this feedback reaches Diane as she deserves the pat on the back. Thanks
susan nettleingham
Ordered on Uber eats, our food arrived quickly and warm, ( Uber did good) however, Subway put the wrong order in the wrong bread, so my hubby ended up with 18 inches of sub while I had nothing. when I called they said they couldn't remake and resend as it was ordered through Uber so I had to go through the process of submitting photos and filling in forms to get the refund. Still hungry.
brumkebablover
Restaurant is clean, nice relaxed atmosphere, staff very friendly and smiling. Food is your standard Subway fare. No complaints.
Sam Peel
Much nicer experience than any other subway I've been to. It was much smarter on appearance than all others which was impressive.I was served by a very happy lady called Bevs who made it a great experience. Nice change from being served by people who's language I can't speak so usually feel bad repeating myself over and over. Bevs was cheery and polite.Tried and liked the new Honey and Oat bread. Didn't know this was a thing as subway don't seem to advertise anything new.My favourite part is that they actually had Gluten Free bread which is so hard to find in the fastfood world. My partner is a coeliac so without this gf bread she's cut off from being able to have subways, which she now really likes, or other sandwiches when we are out and about. Do find it thoughtless to not have GF bread.Dietary restrictions: Subway have finally started doing GF bread. However they stupidly haven't advertised it all so you wouldn't know without going in to ask.
Shar Bingham
Ordered ahead on the app to avoid waiting with my disabled son but had to wait 20 minutes and was told we were 'not priority'. What's the point in preordering & paying in advance?! Rude, incompetent staff.
Brian Parsons
Great food and great staff
Liga Sturmane
This is a favourite place for my child's, so we go there often and always get the same sandwich. I wish they could do birthday sandwiches or birthday something for birthday as he wanted to go there for his birthday sandwich (I know sound silly, but this is his "happy place"). We did get a sandwich, but it wasn't a "birthday special" for him. @Subway- could there be something for the future? Birthday muffin? Birthday wrapping? Balloon? Anything birthday?
Jacob Haver
Sandwich was made quickly and the staff were great, no complaints!
Such poor service! The girl serving me was more distracted by what was happening outside. No knowledge or help with anything vegan on the menu, no vegan cheese available. The salad wasn't fresh, some of it looked like it was defrosting. The worst Subway I've been too!Vegetarian options: No knowledge about the vegan options
E “Review-Em”
Service is friendly. Although probably better if they take breaks somewhere other than out the front because when they are busy it looks like they are just sat there doing nothing.Sub was good overall but very small portions of salad in the sub, I had more bread than filling ?Also why does this subway have a different menu ?
Excellent sandwiches. I like to choose by myself the ingredients. Staff is nice and fast. I am satisfied with it.
xZenon
Basically not bad. Sometimes I don’t understand by what “algorithm” they put a double portion of meat. Sometimes without double stuffing more than with double stuffing. But in overall seems to be good, I did not notice any non-fresh products. Feel free to try???
Food was cold.
The Subway in Thetford was always a good place to go to for lunch, especially nowadays with the options to create your own subways. I particularly liked the Subway Melt when it was a thing which was freshly baked bread stuffed with tender sliced turkey breast, ham, crispy bacon, melted cheese and I'd have honey mustard sauce with it and no salad, it really was premier, I know I can make it nowadays but it's nice to just ask for a subway melt and have it done to perfection, toasted of course!
I'm reviewing on trip advisor as I couldn't find anywhere on Subway website to give feedback about Diane and how she was the only one who appeared to be working this day. (Saturday 5th August) She is a credit to you Subway. She was friendly, professional and efficient and didn't stop! There were other people in subway uniforms wandering about or sitting down, but while we were there eating our lunch which she had prepared, whilst also putting things in the oven, taking things out, sorting delivery orders and doing a hundred other things, the others just floated about not really contributing at all. Diane made our visit very good, we enjoyed the food which was lovely and fresh and would be back. I hope this feedback reaches Diane as she deserves the pat on the back. Thanks
Ordered on Uber eats, our food arrived quickly and warm, ( Uber did good) however, Subway put the wrong order in the wrong bread, so my hubby ended up with 18 inches of sub while I had nothing. when I called they said they couldn't remake and resend as it was ordered through Uber so I had to go through the process of submitting photos and filling in forms to get the refund. Still hungry.
Restaurant is clean, nice relaxed atmosphere, staff very friendly and smiling. Food is your standard Subway fare. No complaints.
Much nicer experience than any other subway I've been to. It was much smarter on appearance than all others which was impressive.I was served by a very happy lady called Bevs who made it a great experience. Nice change from being served by people who's language I can't speak so usually feel bad repeating myself over and over. Bevs was cheery and polite.Tried and liked the new Honey and Oat bread. Didn't know this was a thing as subway don't seem to advertise anything new.My favourite part is that they actually had Gluten Free bread which is so hard to find in the fastfood world. My partner is a coeliac so without this gf bread she's cut off from being able to have subways, which she now really likes, or other sandwiches when we are out and about. Do find it thoughtless to not have GF bread.Dietary restrictions: Subway have finally started doing GF bread. However they stupidly haven't advertised it all so you wouldn't know without going in to ask.
Ordered ahead on the app to avoid waiting with my disabled son but had to wait 20 minutes and was told we were 'not priority'. What's the point in preordering & paying in advance?! Rude, incompetent staff.
Great food and great staff
This is a favourite place for my child's, so we go there often and always get the same sandwich. I wish they could do birthday sandwiches or birthday something for birthday as he wanted to go there for his birthday sandwich (I know sound silly, but this is his "happy place"). We did get a sandwich, but it wasn't a "birthday special" for him. @Subway- could there be something for the future? Birthday muffin? Birthday wrapping? Balloon? Anything birthday?
Sandwich was made quickly and the staff were great, no complaints!
Restaurantji Recommends
Such poor service! The girl serving me was more distracted by what was happening outside. No knowledge or help with anything vegan on the menu, no vegan cheese available. The salad wasn't fresh, some of it looked like it was defrosting. The worst Subway I've been too!Vegetarian options: No knowledge about the vegan options
Service is friendly. Although probably better if they take breaks somewhere other than out the front because when they are busy it looks like they are just sat there doing nothing.Sub was good overall but very small portions of salad in the sub, I had more bread than filling ?Also why does this subway have a different menu ?
Nice wrap, friendly staff, fairly austere surroundings!
Excellent sandwiches. I like to choose by myself the ingredients. Staff is nice and fast. I am satisfied with it.
Basically not bad. Sometimes I don’t understand by what “algorithm” they put a double portion of meat. Sometimes without double stuffing more than with double stuffing. But in overall seems to be good, I did not notice any non-fresh products. Feel free to try???