Food was freezing and under cooked was just awful no customer service staff are rude dirty cafe never clean tea and coffee done work never
Allan Adams
Coffee machine never both working and always empty and you also need to bring your own knife and fork to eat your meal due to none been
Sarah-Jayne Saul
Supposed to be open till 6. Staff were complaining, about more customers coming in at 4.20pm, as they wouldn't be able to close at 5pm. Out of most kids snack box items. 95% of main meals not available. Choices were burger, chicken tikka or fish pie. Hot drinks were out and a sparse choice of cold drinks. Hot food whilst hot, wasn't great. Not worth the money paid.
Christina Haestier
The restaurant was dirty, every table needed cleaning the food was burnt and cold the cups were all dirty as was the silverware. I don't expect much from a supermarket but this failed even basic hygiene
Leedscouple6
Breakfast was appalling service worse. No black pudding no hash browns given 6 measly chips instead no discount for lack of produce. Complained to customer service was told sorry il pass on your comments to the manager who after a week has nt bothered to respond. Inedible food should have been given money back or food replaced.
Virginia Durling
I had lunch here last Monday, my friend lives locally and it was convenient. I wasn't expecting much to be honest, just basic café food. We both had the fish and chips. One small and one large. Hands down it was the best fish I've eaten in twenty years. Succulent and tasty with no evidence of grease at all. The takeaway at Saltburn pier could learn a thing or two from this place. I don't often have fish and chips as I am usually disappointed. Not this time. And the price....£7.99. Plus I couldn't finish all the portion....I didn't leave any fish though.
Kelly Doolan
Nice place to sit & eat lovely food only down fall is its very rare they have poached eggs
Glen McNamee
Food was cold and the service was worse.
LEET B
ordered food and you needed a table number but the tables where dirty so asked if we could get a table cleaned by a member of staff who put one hand up with palm facing up as if she was annoyed at the request and said she will try. Table was cleaned and food came. Poached egg on toast with avocado for the mrs and the ultimate breakfast for myself. Immediately after the Mrs cut into the poached eggs it was apparent that every egg was hard boiled and not poached so we went to the till and a advised a miserable member of staff about the eggs being hard boiled not poached and her response was “that’s how the eggs come” i assured her that this is not how a poach egg should be and was told that the eggs come pre cooked and are heated up so it will only be the same again but she will try. Anyways it turned out the eggs ended up the same again and this plate of food was left. Nothing good to say about my breakfast either, tried it but left half of it in the end and it is what i vision a breakfast in a can to be like. It is cheap but that does not excuse miserable staff and terrible food, we also witnessed another table return food and leave.
Jujo63
They were out of fish & chips at 3.45pm! Opted for cheeseburger & chips. Chips were barely warm, tried pouring hot beans over them to warm them up but they were still lukewarm :( ... Burger was served in a sweet brioche (not my taste) with a slice of cold cheese and a slice of tomatoe that could have been used as a doorstop. Hadn't eaten all day so gave it a good go and my husband tried with the burger but still couldn't handle it. Coffee was nice.
Me and my wife went in for breakfast before we did our shopping. We ordered 2 full breakfasts and extra toast and tea. When the breakfasts did arrive. They looked fine but were just warm. Me been Me. I still eat everything. Wife only had half. But thinking about it I should of said something. Iv had to many bad breakfasts from here so I won't be having breakfast here again. Il stick to my frosties. Got there great.
Gary Fisher
Great takeaway breakfast (with two extra sausages!) Beans in a tub ?
Glenn Readman
Rubbish. No miik for my tee. No butter for the toast. The lady got the order wrong. They call it a full breakfast. It was small. Track and trace. She didn't ask.
Jason Prince
Always pop in here as food is decent and customer service is brill. It can get a little cold in here but apart form that the food and service is great.
Food was freezing and under cooked was just awful no customer service staff are rude dirty cafe never clean tea and coffee done work never
Coffee machine never both working and always empty and you also need to bring your own knife and fork to eat your meal due to none been
Supposed to be open till 6. Staff were complaining, about more customers coming in at 4.20pm, as they wouldn't be able to close at 5pm. Out of most kids snack box items. 95% of main meals not available. Choices were burger, chicken tikka or fish pie. Hot drinks were out and a sparse choice of cold drinks. Hot food whilst hot, wasn't great. Not worth the money paid.
The restaurant was dirty, every table needed cleaning the food was burnt and cold the cups were all dirty as was the silverware. I don't expect much from a supermarket but this failed even basic hygiene
Breakfast was appalling service worse. No black pudding no hash browns given 6 measly chips instead no discount for lack of produce. Complained to customer service was told sorry il pass on your comments to the manager who after a week has nt bothered to respond. Inedible food should have been given money back or food replaced.
I had lunch here last Monday, my friend lives locally and it was convenient. I wasn't expecting much to be honest, just basic café food. We both had the fish and chips. One small and one large. Hands down it was the best fish I've eaten in twenty years. Succulent and tasty with no evidence of grease at all. The takeaway at Saltburn pier could learn a thing or two from this place. I don't often have fish and chips as I am usually disappointed. Not this time. And the price....£7.99. Plus I couldn't finish all the portion....I didn't leave any fish though.
Nice place to sit & eat lovely food only down fall is its very rare they have poached eggs
Food was cold and the service was worse.
ordered food and you needed a table number but the tables where dirty so asked if we could get a table cleaned by a member of staff who put one hand up with palm facing up as if she was annoyed at the request and said she will try. Table was cleaned and food came. Poached egg on toast with avocado for the mrs and the ultimate breakfast for myself. Immediately after the Mrs cut into the poached eggs it was apparent that every egg was hard boiled and not poached so we went to the till and a advised a miserable member of staff about the eggs being hard boiled not poached and her response was “that’s how the eggs come” i assured her that this is not how a poach egg should be and was told that the eggs come pre cooked and are heated up so it will only be the same again but she will try. Anyways it turned out the eggs ended up the same again and this plate of food was left. Nothing good to say about my breakfast either, tried it but left half of it in the end and it is what i vision a breakfast in a can to be like. It is cheap but that does not excuse miserable staff and terrible food, we also witnessed another table return food and leave.
They were out of fish & chips at 3.45pm! Opted for cheeseburger & chips. Chips were barely warm, tried pouring hot beans over them to warm them up but they were still lukewarm :( ... Burger was served in a sweet brioche (not my taste) with a slice of cold cheese and a slice of tomatoe that could have been used as a doorstop. Hadn't eaten all day so gave it a good go and my husband tried with the burger but still couldn't handle it. Coffee was nice.
Restaurantji Recommends
Me and my wife went in for breakfast before we did our shopping. We ordered 2 full breakfasts and extra toast and tea. When the breakfasts did arrive. They looked fine but were just warm. Me been Me. I still eat everything. Wife only had half. But thinking about it I should of said something. Iv had to many bad breakfasts from here so I won't be having breakfast here again. Il stick to my frosties. Got there great.
Great takeaway breakfast (with two extra sausages!) Beans in a tub ?
Rubbish. No miik for my tee. No butter for the toast. The lady got the order wrong. They call it a full breakfast. It was small. Track and trace. She didn't ask.
Always pop in here as food is decent and customer service is brill. It can get a little cold in here but apart form that the food and service is great.
Good cafe with some good food and drinks.