A little hidden gem in the now defunk Brunswick shopping centre. I hope they keep this coffee shop open when the (eventual) redevelopment takes place.
Melissa H
We received a really cold welcoming when we went to sit down asking if we are actually going to buy anything (bare in mind we hadn't even sat down at this point!). Of course we are, give us a chance, I just had to take a seat first to feed my hungry baby! I had a very expensive chocolate milkshake drink (£4.70) which was pretty much just ice. A shame really as it could easily be a nice place with friendlier staff and better priced/made drinks. Therefore, I can't recommend this place unfortunately.
David Sear
Lovely. coffee shop with calorie free Bakewell tarts!!! Fantastic service too
Malcfl
Excellent coffee, helpfully staff, the selection of cakes is superb and they are the best you will taste anywhere, portions are very good too 100% recommend this place, you will not be disappointed.
Modris Tombergs
Good place to get coffee on the go ?♀️ recommendedParking: Roof top parking for shopping centre
Karen Ellis
A great place to sit and chill out. Excellent service from the wonderful staff. Food is lovely.
Keith M
I was trying to talk to my girlfriend, at the counter, and trying to decide what to have. That wasn't easy because a bespectacled, heavily tattooed youth (staff member), decided he wanted to aggressively enter my private conversation. I wouldn't want to work with this lad, I would always be afraid that a customer might not like his tone. Not everyone is as polite as me. In the interests of diversity and representation, is there any chance of some employees who don't have tatttoos?
Mildenhall_eater132
Good food and drink but absolutely need new staff. One male staff member was incredibly blunt and acted like he didn't care that there was people to serve. The two female members of staff with him were doing their best to serve people quickly but they just need an extra person to take orders or at least clean the tables rather than just leaving them covered with dirty crockery.
Carole Jennings
Ordered 2 bacon rolls and 2 drinks, only got 1 bacon roll, when enquired after the 2nd one, got told I only ordered one, had to insist I ordered and paid for 2 before they checked again, so after a 45 minute wait finally got the 2nd bacon roll, at the very least I would have expected an apology from a senior member of staff, but no, will definitely not be going back or recommending to anyone else
jamesmO1601CU
As a tourist and a family of three we were just looking for somewhere light for a cake and a latte, found a place in the shopping centre, which by the way has no shops unless you like Clinton’s cards or are Fragrance Shopping, nether the less Esquires looked to be a good rest point and seemed. Reasonably priced. The cakes we ordered were lovely and my daughter loved her hot chocolate however the service of one of the waitresses made me instantly regret going there, very blunt, seemed to be more interested in another work colleague than her actual job, I just found her slouched overall posture and couldn’t be bothered tone as a sign as she hated serving me. Normally I wouldn’t complain but I tipped and didn’t even get a thankyou. She had ginger hair and was quite broad. I’m just hoping her boss sees this or maybe it was just a bad day. But good customer service isn’t hard in that environment. Ps. Deodorant is available in shops
Very friendly, comfortable, with piping hot coffee.. just the ticket...!
Harrison Boal-Jones
Its always clean and tidy, the staff are so friendly and the food is amazing especially the cakes. All organic and they cater for allergies.Dietary restrictions: They cater to a wide variety of allergies and the staff are really accommodating.
HarrietHampton96
Rude staff. And over priced, I know everywhere has had to put their prices up due to the cost of living but when I asked how come it had come to so much the waitress who was on her phone at the time couldn’t have seemed less interested. Told me the prices were on the board. Very blunt. Girl with ginger hair, won’t be going back there simply because of her attitude. Would have asked to see the manager but just not worth the hassle. Just lost two regular customers. I hope people read these recommendations.
Dave Milne
Possibly not the very best coffee in Scarborough but it’s very friendly & they make an effort. The food’s pretty decent too. And it’s open 7 days a week all year round.
Paula H
This used to be one of my favourite places to go when I had to come over for business but today I was greeted with poor service and attitude, in paticular a lady with ginger her, it was like she couldn’t care less about my order and was on her phone, I also ordered a cake which she picked out wrong. The other lady wasn’t much more helpful when asking about sugars, won’t be returning. Let down
A little hidden gem in the now defunk Brunswick shopping centre. I hope they keep this coffee shop open when the (eventual) redevelopment takes place.
We received a really cold welcoming when we went to sit down asking if we are actually going to buy anything (bare in mind we hadn't even sat down at this point!). Of course we are, give us a chance, I just had to take a seat first to feed my hungry baby! I had a very expensive chocolate milkshake drink (£4.70) which was pretty much just ice. A shame really as it could easily be a nice place with friendlier staff and better priced/made drinks. Therefore, I can't recommend this place unfortunately.
Lovely. coffee shop with calorie free Bakewell tarts!!! Fantastic service too
Excellent coffee, helpfully staff, the selection of cakes is superb and they are the best you will taste anywhere, portions are very good too 100% recommend this place, you will not be disappointed.
Good place to get coffee on the go ?♀️ recommendedParking: Roof top parking for shopping centre
A great place to sit and chill out. Excellent service from the wonderful staff. Food is lovely.
I was trying to talk to my girlfriend, at the counter, and trying to decide what to have. That wasn't easy because a bespectacled, heavily tattooed youth (staff member), decided he wanted to aggressively enter my private conversation. I wouldn't want to work with this lad, I would always be afraid that a customer might not like his tone. Not everyone is as polite as me. In the interests of diversity and representation, is there any chance of some employees who don't have tatttoos?
Good food and drink but absolutely need new staff. One male staff member was incredibly blunt and acted like he didn't care that there was people to serve. The two female members of staff with him were doing their best to serve people quickly but they just need an extra person to take orders or at least clean the tables rather than just leaving them covered with dirty crockery.
Ordered 2 bacon rolls and 2 drinks, only got 1 bacon roll, when enquired after the 2nd one, got told I only ordered one, had to insist I ordered and paid for 2 before they checked again, so after a 45 minute wait finally got the 2nd bacon roll, at the very least I would have expected an apology from a senior member of staff, but no, will definitely not be going back or recommending to anyone else
As a tourist and a family of three we were just looking for somewhere light for a cake and a latte, found a place in the shopping centre, which by the way has no shops unless you like Clinton’s cards or are Fragrance Shopping, nether the less Esquires looked to be a good rest point and seemed. Reasonably priced. The cakes we ordered were lovely and my daughter loved her hot chocolate however the service of one of the waitresses made me instantly regret going there, very blunt, seemed to be more interested in another work colleague than her actual job, I just found her slouched overall posture and couldn’t be bothered tone as a sign as she hated serving me. Normally I wouldn’t complain but I tipped and didn’t even get a thankyou. She had ginger hair and was quite broad. I’m just hoping her boss sees this or maybe it was just a bad day. But good customer service isn’t hard in that environment. Ps. Deodorant is available in shops
Restaurantji Recommends
Very friendly, comfortable, with piping hot coffee.. just the ticket...!
Its always clean and tidy, the staff are so friendly and the food is amazing especially the cakes. All organic and they cater for allergies.Dietary restrictions: They cater to a wide variety of allergies and the staff are really accommodating.
Rude staff. And over priced, I know everywhere has had to put their prices up due to the cost of living but when I asked how come it had come to so much the waitress who was on her phone at the time couldn’t have seemed less interested. Told me the prices were on the board. Very blunt. Girl with ginger hair, won’t be going back there simply because of her attitude. Would have asked to see the manager but just not worth the hassle. Just lost two regular customers. I hope people read these recommendations.
Possibly not the very best coffee in Scarborough but it’s very friendly & they make an effort. The food’s pretty decent too. And it’s open 7 days a week all year round.
This used to be one of my favourite places to go when I had to come over for business but today I was greeted with poor service and attitude, in paticular a lady with ginger her, it was like she couldn’t care less about my order and was on her phone, I also ordered a cake which she picked out wrong. The other lady wasn’t much more helpful when asking about sugars, won’t be returning. Let down