Miserable. No customer service today .Definately will not entice customers. Rude .
680helenc
Lovely local bakery but try as I might I wasn’t going to get service with a smile . Shame really . I don’t agree with other comments that this is typical Yorkshire service . I’m from Yorkshire and I’m baffled at the grumpy service in this shop. Thankfully I only go in for bread and get plenty of smiles elsewhere .
Luke
Decent food at a decent price.
Mark G
Called here for a bacon sandwich and a cup of tea. On entering it felt like we were not wanted. Both the ladies who were serving couldn’t crack a smile and not a nice word from either. Service was quick but this was probably because we had yesterdays rock hard bacon warmed up. With the amount of choice in the village, will not be using Walkers again.
L C
Stayed in village and found this little Gem, staff warming and friendly , made the sandwiches i needed and the cakes where lovely and fresh , nice seeing a proper village baker thank you x
Peter Waldron
Woman behind the counter rude when my wife bought two steak slices £1.90 each asked for them to be heated up £2.25 each now.I went to bite into mine cold, went back in and politely asked for it to be reheated the woman took it without saying a word put it in the microwave and then busied herself putting stock away and writing lists, eventually retrieved the slice from the oven holding it by the bag because the slice was by now nuclear hot gave it back to me still without a word.Everyone else in the shops was polite and friendly won't be using that pie shop again
JN65
Great pies, cakes and sandwiches and very efficiently done by the indomitable ladies running the place. Surprised to see some negative comments about the service as that wasn't our experience.
Kevin Currie
Cracking little bakery shop. I was tricked though at the time I visited from the outside it was a hardware store for all creatures great and small. Anyway first visit I had a takeaway bacon roll teas and coffees etc superb so good I went back 2 more times for various things before we left Grassington. Very friendly staff. Great products and all sourced locally. Thanks
Charles W. Brown
The best tuna ciabatta in town.
FionaH31
We can’t fault the food we had (sandwiches and cake) but would have appreciated staff wearing gloves when taking food from the counter. We felt the staff just seemed unhappy and customer service isn’t their thing.
Delicious freshly made sandwiches - adapted to our personal requirements; the caramelised marmalade sausage plat - I don't remember the exactly what it was but it was sweet and porky and the pastry was light and flakey. For fans of the sitcom Fawlty Towers this is a must visit for the incredible no nonsense service! An absolute delight! "What makes it a Yorkshire pasty?" "It was made in Yorkshire" "What's in it?" "Same as a Cornish!" Please don't change a thing about Walkers, please, please don't send your staff on some dreadful customer care training, please don't change what makes this establishment so unique. In an ocean of fast food franchises and mind-numbing, spirit crushing reality TV and Strictly Baking Apprentice shows, this Deli/bakery is a fun and tasty experience, very, very highly recommended.
Katherwen
OK, so some people want 'service with a smile' wherever they go.. I'd say, take it with a pinch of salt. I've been here a few times, never found staff unpleasant or rude as some reviews suggest. Just straight to the point, as many of us Yorkshire folk are. If you want lovely food and bakes, this is where to go. Today I just popped in for some sweet treats and they didn't disappoint. In fact, when someone popped in to comment on how lovely the sandwiches were, the lady behind the counter thanked them and relayed the positive comments to the woman preparing food in the back. That doesn't seem ungrateful or unpleasant to me!
Philip Teague
Their delicious sausage sandwiches are a great way to fuel yourself for an active day!
Steve Rose
Lovely sandwiches with a great choice of fillings.
Matt Hart
What an amazing little bakery ! All the locals and workmen appear to use this bakery so that says a lot. Very polite and helpful ladies with huge range of cakes bread and food. There bacon rolls are loverly and the flapjack is loverly and moist. Great little bakery well worth a visit.
Miserable. No customer service today .Definately will not entice customers. Rude .
Lovely local bakery but try as I might I wasn’t going to get service with a smile . Shame really . I don’t agree with other comments that this is typical Yorkshire service . I’m from Yorkshire and I’m baffled at the grumpy service in this shop. Thankfully I only go in for bread and get plenty of smiles elsewhere .
Decent food at a decent price.
Called here for a bacon sandwich and a cup of tea. On entering it felt like we were not wanted. Both the ladies who were serving couldn’t crack a smile and not a nice word from either. Service was quick but this was probably because we had yesterdays rock hard bacon warmed up. With the amount of choice in the village, will not be using Walkers again.
Stayed in village and found this little Gem, staff warming and friendly , made the sandwiches i needed and the cakes where lovely and fresh , nice seeing a proper village baker thank you x
Woman behind the counter rude when my wife bought two steak slices £1.90 each asked for them to be heated up £2.25 each now.I went to bite into mine cold, went back in and politely asked for it to be reheated the woman took it without saying a word put it in the microwave and then busied herself putting stock away and writing lists, eventually retrieved the slice from the oven holding it by the bag because the slice was by now nuclear hot gave it back to me still without a word.Everyone else in the shops was polite and friendly won't be using that pie shop again
Great pies, cakes and sandwiches and very efficiently done by the indomitable ladies running the place. Surprised to see some negative comments about the service as that wasn't our experience.
Cracking little bakery shop. I was tricked though at the time I visited from the outside it was a hardware store for all creatures great and small. Anyway first visit I had a takeaway bacon roll teas and coffees etc superb so good I went back 2 more times for various things before we left Grassington. Very friendly staff. Great products and all sourced locally. Thanks
The best tuna ciabatta in town.
We can’t fault the food we had (sandwiches and cake) but would have appreciated staff wearing gloves when taking food from the counter. We felt the staff just seemed unhappy and customer service isn’t their thing.
Restaurantji Recommends
Delicious freshly made sandwiches - adapted to our personal requirements; the caramelised marmalade sausage plat - I don't remember the exactly what it was but it was sweet and porky and the pastry was light and flakey. For fans of the sitcom Fawlty Towers this is a must visit for the incredible no nonsense service! An absolute delight! "What makes it a Yorkshire pasty?" "It was made in Yorkshire" "What's in it?" "Same as a Cornish!" Please don't change a thing about Walkers, please, please don't send your staff on some dreadful customer care training, please don't change what makes this establishment so unique. In an ocean of fast food franchises and mind-numbing, spirit crushing reality TV and Strictly Baking Apprentice shows, this Deli/bakery is a fun and tasty experience, very, very highly recommended.
OK, so some people want 'service with a smile' wherever they go.. I'd say, take it with a pinch of salt. I've been here a few times, never found staff unpleasant or rude as some reviews suggest. Just straight to the point, as many of us Yorkshire folk are. If you want lovely food and bakes, this is where to go. Today I just popped in for some sweet treats and they didn't disappoint. In fact, when someone popped in to comment on how lovely the sandwiches were, the lady behind the counter thanked them and relayed the positive comments to the woman preparing food in the back. That doesn't seem ungrateful or unpleasant to me!
Their delicious sausage sandwiches are a great way to fuel yourself for an active day!
Lovely sandwiches with a great choice of fillings.
What an amazing little bakery ! All the locals and workmen appear to use this bakery so that says a lot. Very polite and helpful ladies with huge range of cakes bread and food. There bacon rolls are loverly and the flapjack is loverly and moist. Great little bakery well worth a visit.