Just love KFC. Nice treat after a hard day. Unfortunate that they have changed the recipe for their fries. Not a fan, but chicken delicious, bucket for one, all day
Stan Chaplin
09.01.21Visited drive-thru, ordered our usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) - no complaints as such but chicken fillet was chewy (happens around 50% of the time - not usually such a big deal).10.01.21Visited drive-thru, asked for usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) but asked the clerk if they could only put Zinger sauce in and not the spicy mayo (supercharger sauce as I was then told) - collected the food, parked up took a bite: no Zinger sauce, only mayo. Flew back around and explained what had happened - they kindly offered to take both burgers back in and then brought out new ones. Fries had gone cold by the time we got parked back up and we'd only just noticed they had only put 2 x Fries instead of 4 x Fries which is supposed to constitute to a large portion.16.01.21Queued for 20 minutes (at times it can be 30 mins; but hey, you join the queue you take your chances) - ordered usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) *I was asked if this was the deal in the app - I naively said no (after "excuse me" x 2 because they speak way too fast and the machine is distorted)* - as we then queued to pay I opened my KFC app - "50% off Zinger Tower"!I apologised and told the two employees by the pay window that I had just spotted this on the app - to which the nearer employee said the order had already gone through as non-promo so couldn't be "re-made", then the further away employee shouted that we were already asked three times(!!!)Seems unfair not to be asked if I had the app while I ordered this, and whether I knew about the promo. And why they couldn't adjust the order at the pay window - what difference did it make to the order in the bag?!AND THEN, NOT ONLY had they put ice in the drink, as I bit into the burger: NO ZINGER SAUCE! Must have sold out due to the promotion! This truly rubbed salt in the wound - you've blown it now, KFC.***RELATIVE WENT HERE ON SATURDAY 24/02/24 AND HAD FOOD POISONING***
Terry Ford
Food was good but it was freezing inside the place. Turn the heating on someone!
Guy Magson
Idiots here can't count to three apparently, ordered a large pop corn chicken meal and two individually within my order and upon returning home and opening the takeaway I've gotten for the family I see there's only two. Also they clearly aren't wanting to pay the waste fee to biffa as I've worked in bot waste and fast food industry it's quite clear it's got out of hand and there's a bill issue.
sudeep bilkhu
I wanted to make a couple of quick phone calls and that was impossible to hear or talk over the modern, noisy non music.I have a medical condition and need a comfortable seat. All seats are hard plastic or wood.Had to go to the car to eat our food. As even with outdoor clothing on we were frozen.Unfortunately it's always been chilled here inside the kfc.
Nilesh Prajapati
Extremely poor service from the staff. Waited over 10 minutes before my order was taken at the counter, despite the member of staff saying he'll be with me in a minute. Part of my order was ready, but the rest didn't arrive. Over 10 customers who ordered after me received their orders. After raising it, my order finally arrived about 20 minutes after ordering. Avoid this KFC if you can. Much better service at the nearby McDonald's.
George Watmough
My wife got a burger here a while ago she paid extra for bacon and the whole thing was disgusting! What on earth is going on? I do hope it's got better.
Malcolm Butler
My parents were given a written list of their food when ordering due to amount of items on the menu, this being in large capital letters, I didn't expect to find half of the items missing and random additions on the list until they came home, how hard is it to read a clearly written list?, there was no queue nor was it busy yet, they were charged for twice the amount of gravy written, twice the amount of orange juice and didn't even receive the rest of the drinks ! Nor were they charged for it, this is absolute carelessness and we sure aren't visiting again. ( Chicken was also dripping with oil and chips stone cold and hard)
Sam Addison
If you would like to wait over 30 minutes for substandard food and burning more fuel than your meal cost this is your place. You will sit in the drive through for more time than it will take you to eat your old meal.
Alex Burckhardt (Geek Fix Harrogate)
Place has taken a nose dive into madness... Totally disorganised and slow. Nearly 15mins to be served.
the chicken was juicey and tender and hot as well as
chris wood
Sat in the drive through and was asked to wait, 5 mins go by I ask to be served and was asked to wait again.. decided to drive through to walk in..Can’t get out of the drive through as the server is hanging out of the window chatting to the previous customer,Walked in finally and spoke to counter staff to out the order in and mentioned the drive through… the restaurant staff rolled her eyes (in agreement) and said quote “I know”Decided to go to Burger King (literally next door) £45 later happy kids with a belly full of food
real cooking
I love this KFC!! The restaurant is clean and the staff are friendly. I have to say I'm not overly impressed with the new fries though. They taste like someone's just got a jar of chicken gravy granules and sprinkled it on them. I'm available for free anytime if KFC want a chicken connoisseur to give advice on future ideas.
Laureen Downes
Ok, fast food as expected, chicken nice and hot, but they've changed the chips, not the same as they were. They don't provide wet wipes for hands anymore. No hand sanitiser either. Bit disappointing when you are eating chicken pieces with your fingers.
Stephen Ellison
Cold twice as long to deliver and when phoned the store had no recollection of order and told i had ordered the kfc from UBER delivery organisation when I ordered it from the main KFC app itself clear ripp off from a large organisation taking the piss and getting away with it as
Just love KFC. Nice treat after a hard day. Unfortunate that they have changed the recipe for their fries. Not a fan, but chicken delicious, bucket for one, all day
09.01.21Visited drive-thru, ordered our usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) - no complaints as such but chicken fillet was chewy (happens around 50% of the time - not usually such a big deal).10.01.21Visited drive-thru, asked for usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) but asked the clerk if they could only put Zinger sauce in and not the spicy mayo (supercharger sauce as I was then told) - collected the food, parked up took a bite: no Zinger sauce, only mayo. Flew back around and explained what had happened - they kindly offered to take both burgers back in and then brought out new ones. Fries had gone cold by the time we got parked back up and we'd only just noticed they had only put 2 x Fries instead of 4 x Fries which is supposed to constitute to a large portion.16.01.21Queued for 20 minutes (at times it can be 30 mins; but hey, you join the queue you take your chances) - ordered usual 2 x Zinger Tower Meals (large) and Pepsi (no ice) *I was asked if this was the deal in the app - I naively said no (after "excuse me" x 2 because they speak way too fast and the machine is distorted)* - as we then queued to pay I opened my KFC app - "50% off Zinger Tower"!I apologised and told the two employees by the pay window that I had just spotted this on the app - to which the nearer employee said the order had already gone through as non-promo so couldn't be "re-made", then the further away employee shouted that we were already asked three times(!!!)Seems unfair not to be asked if I had the app while I ordered this, and whether I knew about the promo. And why they couldn't adjust the order at the pay window - what difference did it make to the order in the bag?!AND THEN, NOT ONLY had they put ice in the drink, as I bit into the burger: NO ZINGER SAUCE! Must have sold out due to the promotion! This truly rubbed salt in the wound - you've blown it now, KFC.***RELATIVE WENT HERE ON SATURDAY 24/02/24 AND HAD FOOD POISONING***
Food was good but it was freezing inside the place. Turn the heating on someone!
Idiots here can't count to three apparently, ordered a large pop corn chicken meal and two individually within my order and upon returning home and opening the takeaway I've gotten for the family I see there's only two. Also they clearly aren't wanting to pay the waste fee to biffa as I've worked in bot waste and fast food industry it's quite clear it's got out of hand and there's a bill issue.
I wanted to make a couple of quick phone calls and that was impossible to hear or talk over the modern, noisy non music.I have a medical condition and need a comfortable seat. All seats are hard plastic or wood.Had to go to the car to eat our food. As even with outdoor clothing on we were frozen.Unfortunately it's always been chilled here inside the kfc.
Extremely poor service from the staff. Waited over 10 minutes before my order was taken at the counter, despite the member of staff saying he'll be with me in a minute. Part of my order was ready, but the rest didn't arrive. Over 10 customers who ordered after me received their orders. After raising it, my order finally arrived about 20 minutes after ordering. Avoid this KFC if you can. Much better service at the nearby McDonald's.
My wife got a burger here a while ago she paid extra for bacon and the whole thing was disgusting! What on earth is going on? I do hope it's got better.
My parents were given a written list of their food when ordering due to amount of items on the menu, this being in large capital letters, I didn't expect to find half of the items missing and random additions on the list until they came home, how hard is it to read a clearly written list?, there was no queue nor was it busy yet, they were charged for twice the amount of gravy written, twice the amount of orange juice and didn't even receive the rest of the drinks ! Nor were they charged for it, this is absolute carelessness and we sure aren't visiting again. ( Chicken was also dripping with oil and chips stone cold and hard)
If you would like to wait over 30 minutes for substandard food and burning more fuel than your meal cost this is your place. You will sit in the drive through for more time than it will take you to eat your old meal.
Place has taken a nose dive into madness... Totally disorganised and slow. Nearly 15mins to be served.
Restaurantji Recommends
the chicken was juicey and tender and hot as well as
Sat in the drive through and was asked to wait, 5 mins go by I ask to be served and was asked to wait again.. decided to drive through to walk in..Can’t get out of the drive through as the server is hanging out of the window chatting to the previous customer,Walked in finally and spoke to counter staff to out the order in and mentioned the drive through… the restaurant staff rolled her eyes (in agreement) and said quote “I know”Decided to go to Burger King (literally next door) £45 later happy kids with a belly full of food
I love this KFC!! The restaurant is clean and the staff are friendly. I have to say I'm not overly impressed with the new fries though. They taste like someone's just got a jar of chicken gravy granules and sprinkled it on them. I'm available for free anytime if KFC want a chicken connoisseur to give advice on future ideas.
Ok, fast food as expected, chicken nice and hot, but they've changed the chips, not the same as they were. They don't provide wet wipes for hands anymore. No hand sanitiser either. Bit disappointing when you are eating chicken pieces with your fingers.
Cold twice as long to deliver and when phoned the store had no recollection of order and told i had ordered the kfc from UBER delivery organisation when I ordered it from the main KFC app itself clear ripp off from a large organisation taking the piss and getting away with it as