I couldn't figure out what to order for a long time, even though I love pizzas. The types of pizzas that were on offer were mostly with a lot of meat. The pizza itself is very thin and quite greasy. Also the waiter seated us at a dirty table in a half-empty
Jess Atkinson
bit pricey! lovely food tho def worth coming here!!!
Nicola Winspear
It was very busy the day that I went. It was half term. A few people were queuing outside. They stood with the door open. It was very cold and windy outside. All the heat from the restaurant went out of the door. We were seated right in the strong draft. There were no free tables to move too. We were asked to order online from the QR code on the table, however, I had no Internet. It took an age to catch the attention of the waitress for her to take our order. When I said that I couldn't order via the QR code due to no Internet signal she said 'oh yeah, it's often like that in here.' So why were we asked to order online if it's common to get no signal in there? The food was definitely mediocre. Underneath our table we're the remnants of the last people's meal. The salad bar looked like a bomb had hit it with mayonnaise all over the floor nearby.I do think a lot of these issues were to do with the fact that it was half term and the restaurant was really busy, however, I won't be going again.
Katherine Dalton
Lovely staff! Made my birthday feel really special and very attentive and
Marika Noguera Ahmed
Tried to dine in we are 3 people with one baby they don't have space they said wait for 25 mins so we been waiting for about 10 to 15 mins then 3 people come they let go them go in like hello we are 3 people as well coz the baby gonna seat on a high chair , they make it different treatment to the other nationality . We have money to pay same other people do . Very bad service not same other pizzahut we've been . Be fair to other people .
Mia Walmsley
Called in on a windy, rainy day.Only one other couple seated.Seated by miserable, unsmiling server.Children (7&8) not offered colouring sheets.Staff pointed at table and said we could order via our phone.We said no thanks and menus were reluctantly handed to us.We checked over the menus.Ordered 1 pepsi, 2 cream soda, 1 water a sharing pizza (just less than £30) and three sides for £15.99 (fries, onion rings, cheesy garlic bread).Server went off put our order through.Not having been to pizza hut for years we had to ask if the bowls on the table were for the complimentary salad and if we could help ourselves. This was confirmed and we filled up the four bowls. No bread rolls.Drinks brought out. No water. Assumed it had been forgotten and given the unfriendly service, we didn't bother asking and I shared a soda with our youngest.Later informed (when paying the bill and asking for the water to be removed from said bill) that you help yourself to water from a self-service drinks machine near the ice-cream machine.Pizza and sides arrived.We had used one of the salad bowls to help ourselves to mayo from the salad bar.Was not offered any additional sauces on service.Pizza was nice, but very small for the price.Chips nicely flavoured but limp and cold.Onion rings and garlic bread ok.Husband asked me to check at the salad bar if there was any hot sauce - there wasn't.We asked the server and he said all the sauces were at the salad bar. Well, they weren't - no ketchup, no barbecue, no hot sauce. Husband politely asked if there was anything with a bit of spice. Told no a few times before reluctantly offered a hot sauce, which he then brought to the table.Not asked at any point how our meal was.Ate pizza. Cleared aside the plates. Asked if we could order ice-cream for the boys. Bowls were brought out, again, no instructions, just go and help yourself.Toilets are available down very steep stairs.We put on our coats to leave and asked to pay our bill - around £56. Not unreasonable for a family of 4.Given the lack of service and the lack of explanation regarding buffet, self-service drinks, etc, we will choose to eat elsewhere when we are next in York.
m “MM” m
A very busy place but I don't blame people. Very very hard working friendly staff, a nice atmosphere, a wide selection of sides, drinks or ice cream and delicious pizza!. I enjoyed my experience here. I recommend eating here!
Craig Higgs
Very poor quality of pizzas, plus not quick enough turn around on the buffet so hardly any pizza to choose
accessibility of the store in terms of location is good, the staff were friendly and warm, food portions were tasty and tummy-filing as well. Loved my overall experience, will try to come back to another pizza hut outlet soon.
Carole Ritchie
Greeted by server and given table. Asked for a menu. Waiter handed us menu, told us everything is done via app and disappeared! Went to a Pizza Hut restaurant to sit in for service ,,,,, not to do it ourselves on our phones! Could've done that from our hotel room! Felt like we were an inconvenience so left without ordering! No thank you Pizza Hut!
Kyra McCready
The orange juice was delicious. The food was a touch overpriced, especially considering the pizza had hardly any dough on the bottom. Very busy. Very dirty. There was food all over the seats.
Vacation02616021657
Absolute rubbish. The salad bar was a joke. Pizzas could have been from the freezer section in a supermarket. Fries overpriced. So over priced for what it was. Never going to back to the Hut!!
Kate Harris
A convenient location in the centre of York and a menu with vegan options made this a good choice for an early lunch on a busy weekday.Dietary restrictions: There are vegan options and you can customise your pizza to your liking so good for picky eaters
Great place for
Handy pizza hut in the middle of town.
I couldn't figure out what to order for a long time, even though I love pizzas. The types of pizzas that were on offer were mostly with a lot of meat. The pizza itself is very thin and quite greasy. Also the waiter seated us at a dirty table in a half-empty
bit pricey! lovely food tho def worth coming here!!!
It was very busy the day that I went. It was half term. A few people were queuing outside. They stood with the door open. It was very cold and windy outside. All the heat from the restaurant went out of the door. We were seated right in the strong draft. There were no free tables to move too. We were asked to order online from the QR code on the table, however, I had no Internet. It took an age to catch the attention of the waitress for her to take our order. When I said that I couldn't order via the QR code due to no Internet signal she said 'oh yeah, it's often like that in here.' So why were we asked to order online if it's common to get no signal in there? The food was definitely mediocre. Underneath our table we're the remnants of the last people's meal. The salad bar looked like a bomb had hit it with mayonnaise all over the floor nearby.I do think a lot of these issues were to do with the fact that it was half term and the restaurant was really busy, however, I won't be going again.
Lovely staff! Made my birthday feel really special and very attentive and
Tried to dine in we are 3 people with one baby they don't have space they said wait for 25 mins so we been waiting for about 10 to 15 mins then 3 people come they let go them go in like hello we are 3 people as well coz the baby gonna seat on a high chair , they make it different treatment to the other nationality . We have money to pay same other people do . Very bad service not same other pizzahut we've been . Be fair to other people .
Called in on a windy, rainy day.Only one other couple seated.Seated by miserable, unsmiling server.Children (7&8) not offered colouring sheets.Staff pointed at table and said we could order via our phone.We said no thanks and menus were reluctantly handed to us.We checked over the menus.Ordered 1 pepsi, 2 cream soda, 1 water a sharing pizza (just less than £30) and three sides for £15.99 (fries, onion rings, cheesy garlic bread).Server went off put our order through.Not having been to pizza hut for years we had to ask if the bowls on the table were for the complimentary salad and if we could help ourselves. This was confirmed and we filled up the four bowls. No bread rolls.Drinks brought out. No water. Assumed it had been forgotten and given the unfriendly service, we didn't bother asking and I shared a soda with our youngest.Later informed (when paying the bill and asking for the water to be removed from said bill) that you help yourself to water from a self-service drinks machine near the ice-cream machine.Pizza and sides arrived.We had used one of the salad bowls to help ourselves to mayo from the salad bar.Was not offered any additional sauces on service.Pizza was nice, but very small for the price.Chips nicely flavoured but limp and cold.Onion rings and garlic bread ok.Husband asked me to check at the salad bar if there was any hot sauce - there wasn't.We asked the server and he said all the sauces were at the salad bar. Well, they weren't - no ketchup, no barbecue, no hot sauce. Husband politely asked if there was anything with a bit of spice. Told no a few times before reluctantly offered a hot sauce, which he then brought to the table.Not asked at any point how our meal was.Ate pizza. Cleared aside the plates. Asked if we could order ice-cream for the boys. Bowls were brought out, again, no instructions, just go and help yourself.Toilets are available down very steep stairs.We put on our coats to leave and asked to pay our bill - around £56. Not unreasonable for a family of 4.Given the lack of service and the lack of explanation regarding buffet, self-service drinks, etc, we will choose to eat elsewhere when we are next in York.
A very busy place but I don't blame people. Very very hard working friendly staff, a nice atmosphere, a wide selection of sides, drinks or ice cream and delicious pizza!. I enjoyed my experience here. I recommend eating here!
Very poor quality of pizzas, plus not quick enough turn around on the buffet so hardly any pizza to choose
Restaurantji Recommends
accessibility of the store in terms of location is good, the staff were friendly and warm, food portions were tasty and tummy-filing as well. Loved my overall experience, will try to come back to another pizza hut outlet soon.
Greeted by server and given table. Asked for a menu. Waiter handed us menu, told us everything is done via app and disappeared! Went to a Pizza Hut restaurant to sit in for service ,,,,, not to do it ourselves on our phones! Could've done that from our hotel room! Felt like we were an inconvenience so left without ordering! No thank you Pizza Hut!
The orange juice was delicious. The food was a touch overpriced, especially considering the pizza had hardly any dough on the bottom. Very busy. Very dirty. There was food all over the seats.
Absolute rubbish. The salad bar was a joke. Pizzas could have been from the freezer section in a supermarket. Fries overpriced. So over priced for what it was. Never going to back to the Hut!!
A convenient location in the centre of York and a menu with vegan options made this a good choice for an early lunch on a busy weekday.Dietary restrictions: There are vegan options and you can customise your pizza to your liking so good for picky eaters