Our visit was for a family wedding and everything was great. We had a lovely day.
Suzanne Rumney
Excellent place for our anniversary meal. Was offered free cocktail! Nice touch.Staff were lovely, have been a few times and always had a lovely meal.Recommended.Again visited for my 70rh birthday, lovely .
Peter Robinson
Food and Accommodation
Nikki Thurland
Only called for a drink but very quiet n no
peter carr
Food really nice. But can't believe £7.20 for orange juice and lemonade. Charged for pint of lemonade (which obviously is not a full pint as they have to add orange juice which we were charged £2.65 And I was charged £2.90 for a dash of soda water. I will be contacting trading standards as not getting a full measure of a pint of lemonade. ??. I didn't say anything at the time as we were celebrating a birthday and I didn't see the bill till I got home. Will not be returning and will advise people to throughly check bills. Rip off prices.?
Dickodemint
Beautiful old manor type property, very well maintained and catering regularly for Weddings. Beautiful and extensive grounds. One of our close friend's niece, who had meticulously planned her wedding over a year ago at this venue. They have built in the extensive grounds, a 'sympathetic' styled Orangery, a short walk away from the main house, with a path leading to the reception hall after the ceremony, which is also matching the style of the main hotel. The service was held in the Orangery, with us all blessed with beautiful weather to have a few canapes and drinks before the reception. The hotel's commitment to detail, was excellent, although I know the bride, with her extensive planning for around 200 guests, had made a good number of the arrangements, but management and staff followed these in a meticulous way: Staff excellent here and very well trained. They have in this hotel around 28 rooms I believe, all well appointed and to a very good standard, rooms I saw. If the number of guests exceed their capacity, they have arrangements with nearby hotels, as they did for some of the bride's guests. On site there is a gym and a very large outside heated plunge pool. The only wedding I've ever attended where there was a choice of menu..all perfectly served..food absolutely excellent: At a large venue like this, if you receive a meal which was of a good standard in line with a decent restaurant for a table of say 4, this was very acceptable. There was a relatively new functions manager here, who certainly is a 'find'.. very personable, easy on the eye (Woops..too woke) and a staff, either inherited or trained to an excellent standard. Faultless place for a stay, or a wedding venue: Well done!
ellies599
We got married at Barton Hall in August and the day was perfect! It is a truly beautiful and unique venue and our guests could not speak more fondly of Barton Hall! Majority of guests said it was the BEST food they had ever had! The staff were extremely helpful from our first viewing and went above and beyond to make our day special! We are so grateful for the memories at Barton Hall and we will certainly be back for our wedding anniversary for a trip to the spa!
joddles82
Barton Hall - what can I say, you gave us the best day of our Lives, one we will treasure forever. Thank you for hosting our wedding at the gorgeous Barton Hall, so glad we had the exclusive package - truly felt so magical. All staff were amazing, food was delicious, rooms were perfect, Orangery was dreamy, and you even gave us the weather. Friends and Family were overwhelmed by it all as were we, thank you from the bottom of our hearts, just wish we could do it all again. Anyone considering having their wedding here, do not doubt it for a second - they made our dreams come true. Thank you. Mr and Mrs Shipley.
Simon0says
Great place to stay, the meal in the restaurant was excellent, also a nice spot to sit outdoors in the garden, also very handy if you want to visit Wicksteed Park! Adults have use of the spa facilities if required.
We had our wedding here last Saturday! It was the most amazing weekend from the Friday - Sunday! Our day was absolutely perfect and this was a credit to all the staff from front of house to the chefs/housekeeping. All of our family had the most amazing time and commented how amazing the venue/rooms were! Food was incredible on the Friday night as well as the wedding breakfast so please ignore any of the negative comments. Thank you Barton Hall for making our wedding weekend perfect x
ShannonA2712
I recently had the unfortunate experience of visiting Barton Hall Garden Spa with a party of 12 guests, and I must say that it was one of the most disappointing spa visits I've ever encountered. From the lack of communication to the poor customer service, the entire experience left much to be desired. Upon booking, I had spoken to Alice, who initially seemed kind and helpful. She assured me that we could add treatments closer to the date, a statement that was also reiterated in the confirmation email. However, when I inquired about the range of available treatments. The response I received was not only abrupt but also shockingly unhelpful. It's clear that the team lacks proper training in customer service and communication, leaving customers feeling undervalued and disregarded. What's even more disappointing is the fact that there was no communication whatsoever about the spa no longer offering treatments. My group and I were left in the dark, missing out on what we had booked and paid for. I made multiple requests for a call from the manager to address these concerns, but those requests were ignored, adding to the overall frustration. During our visit, the level of service we received was far below what one would expect from a reputable spa. It's no wonder why there were so few other patrons around during our visit – the lack of service is truly off-putting. This experience reflects poorly on the spa's reputation, and I can't help but wonder how many other potential customers have been similarly disappointed. While the afternoon tea offered a glimmer of satisfaction, even that had its shortcomings. The limited options available for gluten or dairy-free guests were not up to par. A single cucumber and tomato sandwich hardly suffices, especially when the establishment claims to offer quality culinary experiences. Given the lack of response to my concerns, I'm left with no choice but to share my experience. I hope that this review serves as a cautionary tale for others considering a visit to Barton Hall Garden Spa. It's a shame that what could have been a pleasant and relaxing experience turned out to be anything but. As a paying customer, I expected more, and I hope that management takes this feedback onboard and works towards improving their services for the future.
Simon H
I stayed two nights - while visiting a festival nearby - and enjoyed the experience. The hotel is exactly what one would wish: grand yet friendly, quirky but efficient - and really not so expensive. Of particular note: the comfy bed, the fun staff, and the impeccable standard of cleaning.
trevorhX6464YN
I sensed things weren’t going to go well at Barton Hall when I had to telephone twice to ask for an email to confirm my booking for lunch. Still no email. At lunch my beef burger was undercooked and had to go back and I was left waiting while my friend ate his fish and chips and his mushy peas were stone cold. My replacement beefburger was still undercooked so I left it and just ate the bun and some chips. As a dessert I ordered cheese & biscuits which were brought to me without a side plate or knife! We found the whole experience bizarre! There is a complete lack of training and customer service at Barton Hall.
A7253UJdavidh
Came for dinner taking advantage of their steak night - fantastic food at a very good price. Caitlin looked after us at the table, efficiently and very pleasantly. After meal Emily at the bar gave us some cocktail suggestions and looked after us there - again very friendly and professional- I can’t rate these two ladies any higher. Unfortunately I can’t name the chefs, but they also deserve a mention. Keep it up Barton Hall, I’ll certainly be coming back.
Had Sunday lunch here, very
Our visit was for a family wedding and everything was great. We had a lovely day.
Excellent place for our anniversary meal. Was offered free cocktail! Nice touch.Staff were lovely, have been a few times and always had a lovely meal.Recommended.Again visited for my 70rh birthday, lovely .
Food and Accommodation
Only called for a drink but very quiet n no
Food really nice. But can't believe £7.20 for orange juice and lemonade. Charged for pint of lemonade (which obviously is not a full pint as they have to add orange juice which we were charged £2.65 And I was charged £2.90 for a dash of soda water. I will be contacting trading standards as not getting a full measure of a pint of lemonade. ??. I didn't say anything at the time as we were celebrating a birthday and I didn't see the bill till I got home. Will not be returning and will advise people to throughly check bills. Rip off prices.?
Beautiful old manor type property, very well maintained and catering regularly for Weddings. Beautiful and extensive grounds. One of our close friend's niece, who had meticulously planned her wedding over a year ago at this venue. They have built in the extensive grounds, a 'sympathetic' styled Orangery, a short walk away from the main house, with a path leading to the reception hall after the ceremony, which is also matching the style of the main hotel. The service was held in the Orangery, with us all blessed with beautiful weather to have a few canapes and drinks before the reception. The hotel's commitment to detail, was excellent, although I know the bride, with her extensive planning for around 200 guests, had made a good number of the arrangements, but management and staff followed these in a meticulous way: Staff excellent here and very well trained. They have in this hotel around 28 rooms I believe, all well appointed and to a very good standard, rooms I saw. If the number of guests exceed their capacity, they have arrangements with nearby hotels, as they did for some of the bride's guests. On site there is a gym and a very large outside heated plunge pool. The only wedding I've ever attended where there was a choice of menu..all perfectly served..food absolutely excellent: At a large venue like this, if you receive a meal which was of a good standard in line with a decent restaurant for a table of say 4, this was very acceptable. There was a relatively new functions manager here, who certainly is a 'find'.. very personable, easy on the eye (Woops..too woke) and a staff, either inherited or trained to an excellent standard. Faultless place for a stay, or a wedding venue: Well done!
We got married at Barton Hall in August and the day was perfect! It is a truly beautiful and unique venue and our guests could not speak more fondly of Barton Hall! Majority of guests said it was the BEST food they had ever had! The staff were extremely helpful from our first viewing and went above and beyond to make our day special! We are so grateful for the memories at Barton Hall and we will certainly be back for our wedding anniversary for a trip to the spa!
Barton Hall - what can I say, you gave us the best day of our Lives, one we will treasure forever. Thank you for hosting our wedding at the gorgeous Barton Hall, so glad we had the exclusive package - truly felt so magical. All staff were amazing, food was delicious, rooms were perfect, Orangery was dreamy, and you even gave us the weather. Friends and Family were overwhelmed by it all as were we, thank you from the bottom of our hearts, just wish we could do it all again. Anyone considering having their wedding here, do not doubt it for a second - they made our dreams come true. Thank you. Mr and Mrs Shipley.
Great place to stay, the meal in the restaurant was excellent, also a nice spot to sit outdoors in the garden, also very handy if you want to visit Wicksteed Park! Adults have use of the spa facilities if required.
Restaurantji Recommends
We had our wedding here last Saturday! It was the most amazing weekend from the Friday - Sunday! Our day was absolutely perfect and this was a credit to all the staff from front of house to the chefs/housekeeping. All of our family had the most amazing time and commented how amazing the venue/rooms were! Food was incredible on the Friday night as well as the wedding breakfast so please ignore any of the negative comments. Thank you Barton Hall for making our wedding weekend perfect x
I recently had the unfortunate experience of visiting Barton Hall Garden Spa with a party of 12 guests, and I must say that it was one of the most disappointing spa visits I've ever encountered. From the lack of communication to the poor customer service, the entire experience left much to be desired. Upon booking, I had spoken to Alice, who initially seemed kind and helpful. She assured me that we could add treatments closer to the date, a statement that was also reiterated in the confirmation email. However, when I inquired about the range of available treatments. The response I received was not only abrupt but also shockingly unhelpful. It's clear that the team lacks proper training in customer service and communication, leaving customers feeling undervalued and disregarded. What's even more disappointing is the fact that there was no communication whatsoever about the spa no longer offering treatments. My group and I were left in the dark, missing out on what we had booked and paid for. I made multiple requests for a call from the manager to address these concerns, but those requests were ignored, adding to the overall frustration. During our visit, the level of service we received was far below what one would expect from a reputable spa. It's no wonder why there were so few other patrons around during our visit – the lack of service is truly off-putting. This experience reflects poorly on the spa's reputation, and I can't help but wonder how many other potential customers have been similarly disappointed. While the afternoon tea offered a glimmer of satisfaction, even that had its shortcomings. The limited options available for gluten or dairy-free guests were not up to par. A single cucumber and tomato sandwich hardly suffices, especially when the establishment claims to offer quality culinary experiences. Given the lack of response to my concerns, I'm left with no choice but to share my experience. I hope that this review serves as a cautionary tale for others considering a visit to Barton Hall Garden Spa. It's a shame that what could have been a pleasant and relaxing experience turned out to be anything but. As a paying customer, I expected more, and I hope that management takes this feedback onboard and works towards improving their services for the future.
I stayed two nights - while visiting a festival nearby - and enjoyed the experience. The hotel is exactly what one would wish: grand yet friendly, quirky but efficient - and really not so expensive. Of particular note: the comfy bed, the fun staff, and the impeccable standard of cleaning.
I sensed things weren’t going to go well at Barton Hall when I had to telephone twice to ask for an email to confirm my booking for lunch. Still no email. At lunch my beef burger was undercooked and had to go back and I was left waiting while my friend ate his fish and chips and his mushy peas were stone cold. My replacement beefburger was still undercooked so I left it and just ate the bun and some chips. As a dessert I ordered cheese & biscuits which were brought to me without a side plate or knife! We found the whole experience bizarre! There is a complete lack of training and customer service at Barton Hall.
Came for dinner taking advantage of their steak night - fantastic food at a very good price. Caitlin looked after us at the table, efficiently and very pleasantly. After meal Emily at the bar gave us some cocktail suggestions and looked after us there - again very friendly and professional- I can’t rate these two ladies any higher. Unfortunately I can’t name the chefs, but they also deserve a mention. Keep it up Barton Hall, I’ll certainly be coming back.