Yesterday evening, we went to the restaurant and the security at the entrance allowed a big gang of people to enter in without even standing the long queue. When people questioned security told one of the gang was in the front of the queue but it was not the truth. At that time people with tiny babies were even in the freezing slow moving queue. Really unfair treatment. We had reserved already and most of the people in the queue was reserved. Evethough we reserved, people were in the queue, some were allowed to enter without standing in the queue. This is not acceptable.Secondly, l have noticed many of the plates in the restaurant were not cleaned properly and has food waste has sticked dry to the plates which is really disgusting. You may be cleaning, l am not saying you are not. But also, there were dried food waste.Thirdly, price of the buffet is extremely high when compared to the taste of food and the quality of service.Overall experience is not at all good.
TJ G
Producing extraordinary amounts of food for so many people every day - delivering consistent high standards of variety, visually appealing and tasty food by extremely polite, efficient, hardworking team.Great value, thank youParking: Shared carpark, advise people on the website of 2 hr restriction and suggest alternatives, nothing else they can do
Jemma Kush
Food that i tried was lovely. No complaints, lovely atmosphere. Staff are very friendly and welcoming.
Christopher Wiltshire
This was really good at the beginning but has become more expensive and no longer presents value for money.Deserts are not very good for the most part, and overall food is average and not the quality or tatste of other local restaurants or takeaways selling this type of food.It seems everyone gets packed into one side, and the nicer area is mostly vacant.the birthday song playing multiple times in a session is annoying as well.Parking: Parking is free for 2.5 hour's but qr code is up high, so difficult to scan
Jake Croft
It's an all you can eat, I would say definitely quantity over quality. Big place, more on offer than they advertise which is a bonus. Drinks are ok. Service isn't exactly with a smile but efficient.
Ian Marchant
Service was very swift, you can see it run in a productive manner to utilise table space and turn over maximum volume of customers.The Atmosphere was energetic and joyfully busy and jolly. The door staff are very strict with entry and re-entry which is slightly off putting.The choice of food was good and a nice choice and variety, we found that the food was very salty and we found that early hours of the next morning we were waking up to have to drink water.The Parking limit of 2 hours is not really adequate and a factor to possibly choose another venue for a party as who wants to be rushed.I would return again so on balance it was good.Parking: Parking is limited to 2 hours and very small not suitable form such a busy venue.
Jennie Hogg
A great place where you can choose exactly what you like to eat, lovely things for children too. The service is excellent, they are very attentive to your needs all the time. It is an amazing place and week with a visit!Dietary restrictions: I am on a very low fibre diet but they still had lovely things I could eat.Parking: We had no problems parking.Kid-friendliness: The place is very kids friendly...... and you could see all the "kids" really enjoying the candy floss!!!Wheelchair accessibility: It seems easy for a wheelchair to enter.
Jaroslaw Kusy
Perfect restaurant for a Saturday evening. Full culture, the number of people inside adapted to the room. Delicious food, everyone will find something for themselves. Pre-Christmas atmosphere with relaxing music.
Geanina Ciupitu
Was expecting different(larger) variety of
Louise King
Very expensive for the quality of food, everything tasted over cooked and dry.The only nice thing to eat was the sushi & the bar where you select the fresh food and they cook it in front of you, but be prepared to wait in a que, it can take at least 30mins before you can actually sit and eat it.Kid-friendliness: The kids enjoy it, they get to try a variety of new foods, with a range of desserts and sweets. There favourite thing was the new candy floss machine, it makes these huge flowers it was very impressive.
Worst meal. Payed £65 for cold food and when we said we was disappointed and that the cold was cold his reply was “no it’s good” it’s not good enough. It was a surprise meal and it was the worst meal I’ve had in a long time. For £65 I would want the food hot, less chewy and good customer service. The staff are constantly starring at you and making u feel uncomfortable. Just a really bad restaurant to how it was a few years ago.I highly doubt going back and I actually recommend to others to try other places with better food and customer service with from the staff.Would have at least like a sorry for the company with a bit of a refund as all 3 of us was very disappointed in having cold food. But they just ignored us and walked away. Disgusting behaviour from a restaurant that was none for hot lovely food with lovely staff members a few years ago.
Shaun A
Excellent place for food. Unlimited food so all you can eat. This was my 3rd visiting and all 3 have been great. Atmosphere is great but couldn't give full stars as it's so loud in there with the amount of people in there and music on. Apart from that it's great in there. Food is a variety of things not just Chinese food. Recommend going in day time more then evenings and evenings seems busier.Parking: Parking is out the front but only get 2 hours free
Steve Biggs
We came here last night and the service was excellent. We had booked for 8 but 9 turned up and they were happy to accommodate the extra person. Good variety of food, desserts were excellent and so was the cocktails. Great place to dine with a large
Catherine A
We go here most weekends and it gets better everytime ? the prawn bread is lovely.
Denise ALLISON
First visit and will not go back.The key reason for not going back was that we were charged adult prices for a 12 year old and 9 year old. They're not tall and would have fallen into the very strange '1.4m child height' description the restaurant gives. In this day and age children can be the same age but different heights.For me over priced for children.The food was average to strange in some cases.Who wants chicken nuggets, hash browns when they go for a Chinese!Some of the chicken dishes were chewy and over cooked, one chicken dish I had tasted was under cooked. (I didn't eat it).The prawns I had tasted off. (Couldn't eat them.)I felt as though I was in a school canteen. Just rows and rows of tables. All very close to the next tables/ groups of people. Absolutely no atmosphere.No table cloths, no music, no really oriental decorations.The two hour time limit seems extreme. I'm a slow eater so felt extremely rushed and filled with anxiety. Another reason not to visit.When you're inside there are posters on the wall saying if they feel you've deliberately wasted food they charge an additional £19.99 per plate/person in the party.This made the adults in our party feel full of anxiety over what the children had on their plates.I've never seen anything like this poster in any restaurant anywhere. Definitely not welcoming. Definitely not creating a relaxing atmosphere.
Yesterday evening, we went to the restaurant and the security at the entrance allowed a big gang of people to enter in without even standing the long queue. When people questioned security told one of the gang was in the front of the queue but it was not the truth. At that time people with tiny babies were even in the freezing slow moving queue. Really unfair treatment. We had reserved already and most of the people in the queue was reserved. Evethough we reserved, people were in the queue, some were allowed to enter without standing in the queue. This is not acceptable.Secondly, l have noticed many of the plates in the restaurant were not cleaned properly and has food waste has sticked dry to the plates which is really disgusting. You may be cleaning, l am not saying you are not. But also, there were dried food waste.Thirdly, price of the buffet is extremely high when compared to the taste of food and the quality of service.Overall experience is not at all good.
Producing extraordinary amounts of food for so many people every day - delivering consistent high standards of variety, visually appealing and tasty food by extremely polite, efficient, hardworking team.Great value, thank youParking: Shared carpark, advise people on the website of 2 hr restriction and suggest alternatives, nothing else they can do
Food that i tried was lovely. No complaints, lovely atmosphere. Staff are very friendly and welcoming.
This was really good at the beginning but has become more expensive and no longer presents value for money.Deserts are not very good for the most part, and overall food is average and not the quality or tatste of other local restaurants or takeaways selling this type of food.It seems everyone gets packed into one side, and the nicer area is mostly vacant.the birthday song playing multiple times in a session is annoying as well.Parking: Parking is free for 2.5 hour's but qr code is up high, so difficult to scan
It's an all you can eat, I would say definitely quantity over quality. Big place, more on offer than they advertise which is a bonus. Drinks are ok. Service isn't exactly with a smile but efficient.
Service was very swift, you can see it run in a productive manner to utilise table space and turn over maximum volume of customers.The Atmosphere was energetic and joyfully busy and jolly. The door staff are very strict with entry and re-entry which is slightly off putting.The choice of food was good and a nice choice and variety, we found that the food was very salty and we found that early hours of the next morning we were waking up to have to drink water.The Parking limit of 2 hours is not really adequate and a factor to possibly choose another venue for a party as who wants to be rushed.I would return again so on balance it was good.Parking: Parking is limited to 2 hours and very small not suitable form such a busy venue.
A great place where you can choose exactly what you like to eat, lovely things for children too. The service is excellent, they are very attentive to your needs all the time. It is an amazing place and week with a visit!Dietary restrictions: I am on a very low fibre diet but they still had lovely things I could eat.Parking: We had no problems parking.Kid-friendliness: The place is very kids friendly...... and you could see all the "kids" really enjoying the candy floss!!!Wheelchair accessibility: It seems easy for a wheelchair to enter.
Perfect restaurant for a Saturday evening. Full culture, the number of people inside adapted to the room. Delicious food, everyone will find something for themselves. Pre-Christmas atmosphere with relaxing music.
Was expecting different(larger) variety of
Very expensive for the quality of food, everything tasted over cooked and dry.The only nice thing to eat was the sushi & the bar where you select the fresh food and they cook it in front of you, but be prepared to wait in a que, it can take at least 30mins before you can actually sit and eat it.Kid-friendliness: The kids enjoy it, they get to try a variety of new foods, with a range of desserts and sweets. There favourite thing was the new candy floss machine, it makes these huge flowers it was very impressive.
Restaurantji Recommends
Worst meal. Payed £65 for cold food and when we said we was disappointed and that the cold was cold his reply was “no it’s good” it’s not good enough. It was a surprise meal and it was the worst meal I’ve had in a long time. For £65 I would want the food hot, less chewy and good customer service. The staff are constantly starring at you and making u feel uncomfortable. Just a really bad restaurant to how it was a few years ago.I highly doubt going back and I actually recommend to others to try other places with better food and customer service with from the staff.Would have at least like a sorry for the company with a bit of a refund as all 3 of us was very disappointed in having cold food. But they just ignored us and walked away. Disgusting behaviour from a restaurant that was none for hot lovely food with lovely staff members a few years ago.
Excellent place for food. Unlimited food so all you can eat. This was my 3rd visiting and all 3 have been great. Atmosphere is great but couldn't give full stars as it's so loud in there with the amount of people in there and music on. Apart from that it's great in there. Food is a variety of things not just Chinese food. Recommend going in day time more then evenings and evenings seems busier.Parking: Parking is out the front but only get 2 hours free
We came here last night and the service was excellent. We had booked for 8 but 9 turned up and they were happy to accommodate the extra person. Good variety of food, desserts were excellent and so was the cocktails. Great place to dine with a large
We go here most weekends and it gets better everytime ? the prawn bread is lovely.
First visit and will not go back.The key reason for not going back was that we were charged adult prices for a 12 year old and 9 year old. They're not tall and would have fallen into the very strange '1.4m child height' description the restaurant gives. In this day and age children can be the same age but different heights.For me over priced for children.The food was average to strange in some cases.Who wants chicken nuggets, hash browns when they go for a Chinese!Some of the chicken dishes were chewy and over cooked, one chicken dish I had tasted was under cooked. (I didn't eat it).The prawns I had tasted off. (Couldn't eat them.)I felt as though I was in a school canteen. Just rows and rows of tables. All very close to the next tables/ groups of people. Absolutely no atmosphere.No table cloths, no music, no really oriental decorations.The two hour time limit seems extreme. I'm a slow eater so felt extremely rushed and filled with anxiety. Another reason not to visit.When you're inside there are posters on the wall saying if they feel you've deliberately wasted food they charge an additional £19.99 per plate/person in the party.This made the adults in our party feel full of anxiety over what the children had on their plates.I've never seen anything like this poster in any restaurant anywhere. Definitely not welcoming. Definitely not creating a relaxing atmosphere.