Never again! Delivery took over 2hrs , food was cold! First & last time ordering!
leslie burke
After using this takeaway for many years recently it’s standards in customer service have fallen in the past if there was a problem with your order it was dealt with immediately and very apologeticTonight I placed my usual order (same every time ) but problems I ordered 2 sauces only one delivered which was not even the sauce I ordered when I phoned to let them know the girl on the phone said I’ll get the manager to call you back this means I’m waiting with food going cold while waiting for a phone callWhen they called back I explained that they had sent the wrong sauce and also only got one despite ordering 2I was informed that the order was only for one which was delivered however they will send a sauce to me as the one they sent was wrongI said I had ordered 2 sauces but they were not having it and now they have lost a regular customerP.S the portion sizes are getting smaller weekly a bag of chips now contains less than 20 chips pots of sauce are less than half of what they were and they don’t even fill them anymoreSave your money and go elsewhereObviously They Don’t Value Regular CustomersThey just want money but they are not going to last
Rob Herbert
Ordered dinner for my family at 6:45 pm (ish). Food did not arrive until 9:10 pm. I had to call a few times to chase it up. The lady on the phone was nice but when the food turned up it was literally stone cold. I was told that they weren’t prepared to send another driver out and he would NOT refund my money.I’d be very careful if you ever order from this restaurant. Absolutely shocking.
Julia Lan
Took over 2.5hrs to arrive. Stone cold. Had to reheat in the oven. Not the best unfortunately ?
Jennifer howe
Great food we waited quite a while for delivery but worth the
Scott Wardell
Receive my order from them without sweet-and-sour Chicken balls. Called up to find out what had happened to it told nothing they can do and will not send anyone else out with the foood.
shornsparks20005
Nice food and really lovely polite
Barry Smith
Pre ordered a meal at 5pm for delivery at 7pm ( saturday night, so know is busy) 7.20 no food, so called told 30-45 mins. Food finally turned up at 8.20pm ........ cold had to reheat in microwave , very average.
Chris Peckham
Take away service. Always hot and never an issue with food. Tried many different dishes, would always recommend salt chilli chicken & Kung Po BeefVegetarian options: Good variety for my partner, regular customer and will order again soon!
Tanya preston
Best part was the lovely lady answering the phone. Food wasn’t good. No sauce on chicken and cashew dish. Dry! All in all it was tasteless. King prawns in batter was a reduced portion size.Such a shame because they used to be so good.Won’t use again!
I ordered at the premises. The wait was what I expected and OK. All the food tasted good. The Hot and Sour Soup was clear when I’m used to brown but it was very nice. The Chicken Curry sauce was a bit thinner than I’m used to but had a nice flavour. The reception area is a little tired and I’m sure they’ll be redecorating soon. As far as Chinese Takeaways go in the area I’d definitely recommend them and I’ll use them again because of the quality of the food. ?.Parking: A certain amount of roadside parking opposite.
Jane Wallington
Ordered collection by mistake. Rang them + they sorted delivery out straight away. Nice driver + not an extortionate delivery charge either. Chow Mein best I've had in ages.
Jenny Millman
My daughter ordered duck wraps, she said they tasted 'different' (thought maybe a different sauce was with it). Within hours of eating she was being sick and this continued throughout the night. Very pale and still feeling sick. Do not order! Contacting them today then reporting. Unacceptable.
Rhiannon millman
Ordered from here yesterday not only did ittake over an hour to come but when i was eating it something wasn’t right got home later that night threw up atleast 10/12 times all through the night up till this morning. Gave me food positioning of some sort ?
Mark Holland
Overcharged menu price was £8.90 but was charged £9.90 when question the price young lady reply was she didn't know why , chicken balls over cooked , pancake rolls pathetic no flavours , egg fried rice was nasty
Never again! Delivery took over 2hrs , food was cold! First & last time ordering!
After using this takeaway for many years recently it’s standards in customer service have fallen in the past if there was a problem with your order it was dealt with immediately and very apologeticTonight I placed my usual order (same every time ) but problems I ordered 2 sauces only one delivered which was not even the sauce I ordered when I phoned to let them know the girl on the phone said I’ll get the manager to call you back this means I’m waiting with food going cold while waiting for a phone callWhen they called back I explained that they had sent the wrong sauce and also only got one despite ordering 2I was informed that the order was only for one which was delivered however they will send a sauce to me as the one they sent was wrongI said I had ordered 2 sauces but they were not having it and now they have lost a regular customerP.S the portion sizes are getting smaller weekly a bag of chips now contains less than 20 chips pots of sauce are less than half of what they were and they don’t even fill them anymoreSave your money and go elsewhereObviously They Don’t Value Regular CustomersThey just want money but they are not going to last
Ordered dinner for my family at 6:45 pm (ish). Food did not arrive until 9:10 pm. I had to call a few times to chase it up. The lady on the phone was nice but when the food turned up it was literally stone cold. I was told that they weren’t prepared to send another driver out and he would NOT refund my money.I’d be very careful if you ever order from this restaurant. Absolutely shocking.
Took over 2.5hrs to arrive. Stone cold. Had to reheat in the oven. Not the best unfortunately ?
Great food we waited quite a while for delivery but worth the
Receive my order from them without sweet-and-sour Chicken balls. Called up to find out what had happened to it told nothing they can do and will not send anyone else out with the foood.
Nice food and really lovely polite
Pre ordered a meal at 5pm for delivery at 7pm ( saturday night, so know is busy) 7.20 no food, so called told 30-45 mins. Food finally turned up at 8.20pm ........ cold had to reheat in microwave , very average.
Take away service. Always hot and never an issue with food. Tried many different dishes, would always recommend salt chilli chicken & Kung Po BeefVegetarian options: Good variety for my partner, regular customer and will order again soon!
Best part was the lovely lady answering the phone. Food wasn’t good. No sauce on chicken and cashew dish. Dry! All in all it was tasteless. King prawns in batter was a reduced portion size.Such a shame because they used to be so good.Won’t use again!
Restaurantji Recommends
I ordered at the premises. The wait was what I expected and OK. All the food tasted good. The Hot and Sour Soup was clear when I’m used to brown but it was very nice. The Chicken Curry sauce was a bit thinner than I’m used to but had a nice flavour. The reception area is a little tired and I’m sure they’ll be redecorating soon. As far as Chinese Takeaways go in the area I’d definitely recommend them and I’ll use them again because of the quality of the food. ?.Parking: A certain amount of roadside parking opposite.
Ordered collection by mistake. Rang them + they sorted delivery out straight away. Nice driver + not an extortionate delivery charge either. Chow Mein best I've had in ages.
My daughter ordered duck wraps, she said they tasted 'different' (thought maybe a different sauce was with it). Within hours of eating she was being sick and this continued throughout the night. Very pale and still feeling sick. Do not order! Contacting them today then reporting. Unacceptable.
Ordered from here yesterday not only did ittake over an hour to come but when i was eating it something wasn’t right got home later that night threw up atleast 10/12 times all through the night up till this morning. Gave me food positioning of some sort ?
Overcharged menu price was £8.90 but was charged £9.90 when question the price young lady reply was she didn't know why , chicken balls over cooked , pancake rolls pathetic no flavours , egg fried rice was nasty