Seem to get the same Female employee who tells me that a personal size pizza takes 45 -55 minutes to make 29 Sept 2023 10.30pm .. but yet shop wasn’t busy as I was standing outside .. is this Franchise proud of their Google reviews .. three occasions I had to give my business to a neighbouring pizza franchise because of this employees lack of interest … come on guys .. this used to be a pizza franchise with an interest in their Customers … not good business.. owners of this franchise wake up
Chris Beagan
The wrong pizza was delivered, I had to drive and collect the correct pizza even though I paid for delivery, meaning most of the other stuff was cold, joke of a place best to avoid.
Dan B
Wrong Pizza delivered, poor toppings, 4 meatballs on one pizza, too much cheese and too much sauce making the pizzas like slop. Central Customer service couldn’t care less. I will be going to Valentino’s a few doors down from now on.
Abi Evans
I went in with a few friends and went to the till to purchase my pizza and this lady was talking at me in a tone I didn’t say Anything and ordered. We were watching her make the pizzas while on our phones and this lady yelled at us for “taking photos of the staff” when we were not. This is just not good customer service. This happened at approximately 7:10pm on 24/08/23
Glenn Taylor
I have never met bigger idiots in my life. Ordered on the app and was told it was ready. Went in and told it wasn’t. Waited another 15 minutes and was told it was ready. Got speaking to another ‘Glenn’ who was having the same issue. So we both spoke with staff who then gave him his order along with mine. Staff are brain dead. Went to valentinos instead, it’s excellent
Cameron
Awful service and customer service couldn’t be any worse , I got a pizza last night and it took over an hour and a half I was waiting in that place from 9 and then didn’t see it till half 10 , I had asked if it was ready around that time because i thought it had been from being under pressure, the guy that I had asked then asked for my name to search for the pizza and it had been sitting there the whole time and I then felt it , it was freezing and when I asked him could he somehow heat it up he said “ I just took it out “ even tho I just watched him search for it and then hand it to me , it is absolutely shocking , he then laughed in my face and walked away , stay clear of these people
Ian D
Ordered a pizza for delivery App said Pizza was out for delivery Never arrived. Rang - Manager stated the the driver definitely delivered it. But if that was the case I wouldn’t believe leaving a negative review. As far as I am concerned I entered into a contract to eat some food and they reneged on the contract.
Mike T
Carry out, the place was a mess with food over floor in preparation area, staffed by adolescents,I think people should enjoy work but take care that task in hand is delivered. Music in store deafening making communication difficult. Made my order and patiently waited they were busy. Staff worked hard at processing orders then cheered when all orders in oven,fine but milled around larking about,all orders seemed to come out of oven but none seemed to make it to hand over . Guy who ordered before me on line was still waiting when I left he did ask for but was told order was there just couldn’t find it as they were busy. Probably the makings of a good business but needs management.
AHAHAH LOL
Great delivery from the 1.6L Golf TDI from rod todd fast delivery nice note of her sir! threw in a few packets of scampi fries and away he went with a no teeth smile and Excalibur by his side
Overly expensive pizza, usually overcooked with a excessive wait time from ordering.Parking: Very limited street parking, small car park 2 mins walk away.
Dave Harbison
Well first of all rang for a delivery they guy on the phone couldn't hear me for the staff laughing and carrying on in the back round and had to repeat my order 3 times anyway pizza came and the pizzas were ok but the wedges were pathetic for 4.99 aye robbers
Ryan T
Absolute joke of. Place. Ordered an 1 1/2 before closing and they didn't get around to delivering. No notification. No sorry. Here's a 1 from me. Never ordering here again
Aislinn Connolly
No wonder you have bad ratings. You can't even get your orders right. Then you have the audacity to over charge. Get your act together.
Alex (AlexT)
This place accepted my food order and then cancelled, no phone call no reason. So I rang and the answer I got was we are short staffed and not taking any orders. Mind you this was after the person who answered the phone had to go ask.
Didn't overdo the bbq sauce so perfect ?
Seem to get the same Female employee who tells me that a personal size pizza takes 45 -55 minutes to make 29 Sept 2023 10.30pm .. but yet shop wasn’t busy as I was standing outside .. is this Franchise proud of their Google reviews .. three occasions I had to give my business to a neighbouring pizza franchise because of this employees lack of interest … come on guys .. this used to be a pizza franchise with an interest in their Customers … not good business.. owners of this franchise wake up
The wrong pizza was delivered, I had to drive and collect the correct pizza even though I paid for delivery, meaning most of the other stuff was cold, joke of a place best to avoid.
Wrong Pizza delivered, poor toppings, 4 meatballs on one pizza, too much cheese and too much sauce making the pizzas like slop. Central Customer service couldn’t care less. I will be going to Valentino’s a few doors down from now on.
I went in with a few friends and went to the till to purchase my pizza and this lady was talking at me in a tone I didn’t say Anything and ordered. We were watching her make the pizzas while on our phones and this lady yelled at us for “taking photos of the staff” when we were not. This is just not good customer service. This happened at approximately 7:10pm on 24/08/23
I have never met bigger idiots in my life. Ordered on the app and was told it was ready. Went in and told it wasn’t. Waited another 15 minutes and was told it was ready. Got speaking to another ‘Glenn’ who was having the same issue. So we both spoke with staff who then gave him his order along with mine. Staff are brain dead. Went to valentinos instead, it’s excellent
Awful service and customer service couldn’t be any worse , I got a pizza last night and it took over an hour and a half I was waiting in that place from 9 and then didn’t see it till half 10 , I had asked if it was ready around that time because i thought it had been from being under pressure, the guy that I had asked then asked for my name to search for the pizza and it had been sitting there the whole time and I then felt it , it was freezing and when I asked him could he somehow heat it up he said “ I just took it out “ even tho I just watched him search for it and then hand it to me , it is absolutely shocking , he then laughed in my face and walked away , stay clear of these people
Ordered a pizza for delivery App said Pizza was out for delivery Never arrived. Rang - Manager stated the the driver definitely delivered it. But if that was the case I wouldn’t believe leaving a negative review. As far as I am concerned I entered into a contract to eat some food and they reneged on the contract.
Carry out, the place was a mess with food over floor in preparation area, staffed by adolescents,I think people should enjoy work but take care that task in hand is delivered. Music in store deafening making communication difficult. Made my order and patiently waited they were busy. Staff worked hard at processing orders then cheered when all orders in oven,fine but milled around larking about,all orders seemed to come out of oven but none seemed to make it to hand over . Guy who ordered before me on line was still waiting when I left he did ask for but was told order was there just couldn’t find it as they were busy. Probably the makings of a good business but needs management.
Great delivery from the 1.6L Golf TDI from rod todd fast delivery nice note of her sir! threw in a few packets of scampi fries and away he went with a no teeth smile and Excalibur by his side
Restaurantji Recommends
Overly expensive pizza, usually overcooked with a excessive wait time from ordering.Parking: Very limited street parking, small car park 2 mins walk away.
Well first of all rang for a delivery they guy on the phone couldn't hear me for the staff laughing and carrying on in the back round and had to repeat my order 3 times anyway pizza came and the pizzas were ok but the wedges were pathetic for 4.99 aye robbers
Absolute joke of. Place. Ordered an 1 1/2 before closing and they didn't get around to delivering. No notification. No sorry. Here's a 1 from me. Never ordering here again
No wonder you have bad ratings. You can't even get your orders right. Then you have the audacity to over charge. Get your act together.
This place accepted my food order and then cancelled, no phone call no reason. So I rang and the answer I got was we are short staffed and not taking any orders. Mind you this was after the person who answered the phone had to go ask.